Recent Posts

Is your Provo commercial building ready for a snowstorm?

11/26/2019 (Permalink)

lots of snow with a shovel Keep safe this winter season!!

Prevent Costly Facility Issues with these Facility Maintenance Winter Tips

Snow, ice, and freezing rain can wreak havoc on a commercial building, especially if you are not prepared. Here is a checklist of tasks to help any building owner prepare for a snowstorm.

Checklist to Prepare Your Office Building for a Snow Storm:

  • Have a Plan: As a property manager, it is important to have a written emergency and disaster plan in place, including preventive measures and procedures. Also, list critical shut-off locations for water, electrical mains, emergency generators, and fire protection systems.
  • Preventative Maintenance: Have your water heater and HVAC system inspected and serviced regularly.
  • Identify and Address Potential Issues: Before the storm hits, it is important to identify and address potential issues, such as pavement roof drainage issues that can cause water to drain onto walkways.
  • Snow Removal: The flat roofs on most commercial buildings are prone to freezing, thawing, and refreezing, which can plug roof drains and add excess weight, which could cause the roof to collapse. This is why it is so important to remove snow as necessary.
  • Pipes: Wrap exposed pipes with insulation sleeves to keep them from freezing. If a pipe does freeze and burst, turn off the main water supply to the pipe immediately and leave the faucet open until repairs can be made.
  • Clear Walkways: Keep walkways clear of snow and ice. Use salt, chemical pellets, and sand as appropriate.

Keep your business safe from snowstorms. Tp get more trips please visit our SERVPRO website

Why quick response water damage mitigation in Provo is important!

11/21/2019 (Permalink)

Flooded home at the front door No flood is too big for SERVPRO!!

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious bio-hazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Disaster Response Is Teamwork!

11/12/2019 (Permalink)

Our green SERVPRO vehicle parked outside our building. SERVPRO is the best!!!

There is a cleaning and restoration business located in Provo area. You see their bright green trucks at businesses and residences around town. Their advertisements talk about disaster recovery. They seem to be good at drying buildings and always have the equipment needed. They will show up at commercial and residential locations after:

  • Fires
  • Floods
  • storms
  • Mold outbreaks

SERVPRO Has a Secret Weapon

That small company is one of many similar businesses around the country. At last count, there were more than 1,700 of them. Every one of them works locally, just like the one near you. Their corporate office activates the Disaster Recovery Team. The team turns those local experts into a regional task force. The recovery team is the communications center. It coordinates the activities of the task force and temporary labor brought in to assist with the damage.

Not all emergencies require a big response. They also have smaller response teams positioned. Those teams provide the same support as the corporate team, but on a smaller scale. These storm teams also play a role in larger regional disasters. They provide an intermediate level of control and operate as mobile command centers.

You now understand what makes that small cleaning and restoration business so special. They really are disaster recovery specialists. When fire damage, water damage or bad weather affect your home, you now know who to call. Those local cleaning and restoration professionals are ready to handle your problem. When they finish with the damage, your home will feel and look “Like it never even happened."

Beware of Ice Dams!

10/22/2019 (Permalink)

Ice dam diagram Ice dam diagram

There's an old saying in Utah, "if you don't like the weather wait 5 minutes." So far our autumn has fluctuated quite a bit as far as temperature goes. You wake up in the morning freezing even through your winter coat, but a few hours later you're kicking yourself for choosing to wear a sweater. Not only do the highs and lows throw off your wardrobe game, but combined with some precipitation, can make a recipe for costly water damage to your home. 



Ice dams are one of the leading causes of water damage during winter months. Ice accumulates near the gutter where no heat is escaping from the inside of the house through the roof creating a dam for all the melted snow above it. The standing water will eventually find it's way through the shingles, roof, insulation and finally the ceiling. Unfortunately, by the time any symptoms are visible, it's already too late so prevention is by far the way to tackle the issue. If you're not wanting to take a ladder excursion up to the roof every time temperatures drop to freezing, heat tape (or coil) installed in the gutters and from the edge of the roof to about 6 inches passed the heated space of your roof will drastically decrease your chances of ice dams. No matter how you prevent ice dams please do so safely.

Be Safe On Halloween With These Fire Tips.

10/7/2019 (Permalink)

Halloween is coming up fast. You’ve heard plenty of urban legends about safety on this night, whether it’s for you or your family. But one factor that might often be overlooked is fire safety. Using fire adds another dimension to your decorations, but as always, you want to be sure it doesn’t get out of control.

- Decorations for special events, most often involving candles, account for an annual average of 800 home fires, causing nearly $4 million in direct property damage, according to NFPA. Additionally, in the United States, more than 100 people die each year as a result of their clothing becoming ignited.

- Purchase only those costumes, wigs and props labeled as flame resistant or retardant. When creating a costume, plan carefully to ensure that it won’t easily ignite if it comes in contact with heat or flame. Costumes should be made without billowing or long trailing features that present a higher risk of ignition. Avoid highly flammable fabrics and accessories.

- Dried flowers, cornstalks and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.

- Remember to keep exits clear of decorations, so nothing blocks escape routes. Make sure all smoke alarms in the home are working

- Tell children to stay away from open flames including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire. (Have them practice, stopping immediately, dropping to the ground, covering their face with hands, and rolling over and over to put the flames out.)

- Whenever a fire happens, it’s best to know how to escape it. Any escape routes near your house or in your neighborhood work. Don’t overcrowd your yard in case anyone needs to run away quickly enough.

- Decorations are the first thing to ignite in 900 reported home fires each year. Two of every five of these fires were started by a candle.

SERVPRO wants you to stay safe this Halloween. If you would like to know more information on fire safety please check out the National Fire protection. If you find your home with smoke damage or fire damage please call SERVPRO of Provo , we are here to help you.

Smoke Alarm Safety!!

10/1/2019 (Permalink)

Smoke Alarms Save Lives

Smoke alarms save lives. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. SERVPRO wants you to stay safe.

Here's what you need to know

  • A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Larger homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working. If the alarm still does not work replace the batteries, and if it still doesn’t work replace it.
  • There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.
  • When a smoke alarm sounds, get outside and stay outside. Don’t wait
  • Replace all smoke alarms in your home every 10 years whether they are still working or not.

Facts about smoke alarms in 2019

  • Smoke alarms provide an early warning of a fire, giving people additional escape time. In 2012-2016, smoke alarms were present in three-quarters (74%) and sounded in more than half (53%) of the home fires reported to U.S. fire departments.
  • Almost three of every five home fire deaths resulted from fires in homes with no smoke alarms (40%) or no smoke alarms that were working (17%).
  • The death rate per 1,000 reported home fires was more than twice as high in homes that did not have any working smoke alarms (12.3 deaths per 1,000 fires), either because no smoke alarm was present or an alarm was present but did not operate), as it was in homes with working smoke alarms (5.7 per 1,000 fires).
  • In fires in which the smoke alarms were present but did not operate, more than two of every five (43%) of the smoke alarms had missing or disconnected batteries.
  • Dead batteries caused one-quarter (25%) of the smoke alarm failures.

 For more information on smoke alarms and other fire protection related information visit the website for the National Fire Protection Association.

Did Your Basement Flood From The Recent Summer Storms?

9/24/2019 (Permalink)

Downpours can quickly flood your basement and create a real mess. Wading through soggy boxes of books, soaking carpeting, and sopping sofas, you might feel stressed out as to what to do.

But don’t delay. Experts say you should act quickly to mop up water and repair damage caused by clogged drains, faulty sump pumps or backed-up gutters. Mold can start to grow within a couple of days. And you’ll want to retrieve wet possessions and dry them out as soon as possible.

For safety reasons, call your power company, an electrician or SERVPRO of Provo if you have a large amount of standing water in your basement. You may have to disconnect the service before walking into the water. Don’t touch anything electrical.

Here are a few tips for dealing with water in your home

Remove water

 Get water out as soon as possible. A few inches of standing water can usually be removed with a wet vac. If you don’t have a wet vac, buy, borrow or rent one. Major water damage may need a professional such as SERVPRO of Provo. If your damage is minor, you can use towels to wipe the water up, but they should immediately be washed and dried to prevent mold from growing.

Dry it out. Use dehumidifiers and fans to move air around, discouraging the growth of mold and mildew. Keep dehumidifiers at least six to eight inches away from walls for the best air circulation. Clean and wash their filters once every week or so to help the fan operate efficiently. Run your air conditioning constantly. Throw away any wet boxes.

Scrub flooring. Vinyl tile, linoleum and other hard surfaces can be scrubbed with a solution of no more than one cup of chlorine bleach to one gallon of water. During this process, wear rubber gloves and protective eyewear and keep the room ventilated.

Examine and clear gutters, downspouts and drains. Put on your rubber gloves and check basement steps and drains. Get rid of any leaves, twigs and mud. Remove the drain screen and give it a good cleaning and, if necessary, use a plunger or plumber’s snake to clear the drain.

Freeze your assets. If valuable documents or cherished papers have been affected, you might try quickly putting them in the freezer. This may stop mildew growth and deterioration until you can attend to them later. 

What to Do When Your Business Floods?

9/17/2019 (Permalink)

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Provo has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about our training and certifications.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

Call SERVPRO today we can make it "Like it never even happened." 

Returning Home After A Fire

8/27/2019 (Permalink)

Reduce Exposure to Ash

-Do not allow Children to play in the ash. Wipe down toys.

-Wash body immediately if you come in contact with ash to avoid skin irritation.

-Keep pets away from ash areas

-Do not use leaf blowers or anything that will put ash into the air

-Wear gloves, long sleeves, pants, socks and shoes to avoid skin irritations

-Double bag debris and ash in plastic bad. Be sure to seal all bags to prevent ash from getting in the air.

If you live near a home that has burned, you should be aware of possible hazards to your health. Ash and debris from burnt structures may be blown indoors and into areas not affected by the fires. Ash contains toxic substances and may be irritating to the skin, eyes, nose, and throat. Ash can cause breathing problems and asthma attacks.

SERVPRO can help with any fire damage so please give us a call if you find yourself in any of these situations. 801-785-5228

Smelly Office? SERVPRO Can Help!

8/20/2019 (Permalink)

How many times have you walked into the kitchen at work and it smells like burnt death?  Someone cooked something that lingers but you are pretty sure they cooked up some sort of roadkill or tried to burn the building down.  Did you know that SERVPRO can get rid of those and many other smells for you? 

Trained Experts

As experts in deodorization, SERVPRO of Provo is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.