Recent Posts

Be Safe On Halloween With These Fire Tips.

10/7/2019 (Permalink)

Halloween is coming up fast. You’ve heard plenty of urban legends about safety on this night, whether it’s for you or your family. But one factor that might often be overlooked is fire safety. Using fire adds another dimension to your decorations, but as always, you want to be sure it doesn’t get out of control.

- Decorations for special events, most often involving candles, account for an annual average of 800 home fires, causing nearly $4 million in direct property damage, according to NFPA. Additionally, in the United States, more than 100 people die each year as a result of their clothing becoming ignited.

- Purchase only those costumes, wigs and props labeled as flame resistant or retardant. When creating a costume, plan carefully to ensure that it won’t easily ignite if it comes in contact with heat or flame. Costumes should be made without billowing or long trailing features that present a higher risk of ignition. Avoid highly flammable fabrics and accessories.

- Dried flowers, cornstalks and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.

- Remember to keep exits clear of decorations, so nothing blocks escape routes. Make sure all smoke alarms in the home are working

- Tell children to stay away from open flames including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire. (Have them practice, stopping immediately, dropping to the ground, covering their face with hands, and rolling over and over to put the flames out.)

- Whenever a fire happens, it’s best to know how to escape it. Any escape routes near your house or in your neighborhood work. Don’t overcrowd your yard in case anyone needs to run away quickly enough.

- Decorations are the first thing to ignite in 900 reported home fires each year. Two of every five of these fires were started by a candle.

SERVPRO wants you to stay safe this Halloween. If you would like to know more information on fire safety please check out the National Fire protection. If you find your home with smoke damage or fire damage please call SERVPRO of Provo , we are here to help you.

Smoke Alarm Safety!!

10/1/2019 (Permalink)

Smoke Alarms Save Lives

Smoke alarms save lives. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. SERVPRO wants you to stay safe.

Here's what you need to know

  • A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Larger homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working. If the alarm still does not work replace the batteries, and if it still doesn’t work replace it.
  • There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.
  • When a smoke alarm sounds, get outside and stay outside. Don’t wait
  • Replace all smoke alarms in your home every 10 years whether they are still working or not.

Facts about smoke alarms in 2019

  • Smoke alarms provide an early warning of a fire, giving people additional escape time. In 2012-2016, smoke alarms were present in three-quarters (74%) and sounded in more than half (53%) of the home fires reported to U.S. fire departments.
  • Almost three of every five home fire deaths resulted from fires in homes with no smoke alarms (40%) or no smoke alarms that were working (17%).
  • The death rate per 1,000 reported home fires was more than twice as high in homes that did not have any working smoke alarms (12.3 deaths per 1,000 fires), either because no smoke alarm was present or an alarm was present but did not operate), as it was in homes with working smoke alarms (5.7 per 1,000 fires).
  • In fires in which the smoke alarms were present but did not operate, more than two of every five (43%) of the smoke alarms had missing or disconnected batteries.
  • Dead batteries caused one-quarter (25%) of the smoke alarm failures.

 For more information on smoke alarms and other fire protection related information visit the website for the National Fire Protection Association.

Did Your Basement Flood From The Recent Summer Storms?

9/24/2019 (Permalink)

Downpours can quickly flood your basement and create a real mess. Wading through soggy boxes of books, soaking carpeting, and sopping sofas, you might feel stressed out as to what to do.

But don’t delay. Experts say you should act quickly to mop up water and repair damage caused by clogged drains, faulty sump pumps or backed-up gutters. Mold can start to grow within a couple of days. And you’ll want to retrieve wet possessions and dry them out as soon as possible.

For safety reasons, call your power company, an electrician or SERVPRO of Provo if you have a large amount of standing water in your basement. You may have to disconnect the service before walking into the water. Don’t touch anything electrical.

Here are a few tips for dealing with water in your home

Remove water

 Get water out as soon as possible. A few inches of standing water can usually be removed with a wet vac. If you don’t have a wet vac, buy, borrow or rent one. Major water damage may need a professional such as SERVPRO of Provo. If your damage is minor, you can use towels to wipe the water up, but they should immediately be washed and dried to prevent mold from growing.

Dry it out. Use dehumidifiers and fans to move air around, discouraging the growth of mold and mildew. Keep dehumidifiers at least six to eight inches away from walls for the best air circulation. Clean and wash their filters once every week or so to help the fan operate efficiently. Run your air conditioning constantly. Throw away any wet boxes.

Scrub flooring. Vinyl tile, linoleum and other hard surfaces can be scrubbed with a solution of no more than one cup of chlorine bleach to one gallon of water. During this process, wear rubber gloves and protective eyewear and keep the room ventilated.

Examine and clear gutters, downspouts and drains. Put on your rubber gloves and check basement steps and drains. Get rid of any leaves, twigs and mud. Remove the drain screen and give it a good cleaning and, if necessary, use a plunger or plumber’s snake to clear the drain.

Freeze your assets. If valuable documents or cherished papers have been affected, you might try quickly putting them in the freezer. This may stop mildew growth and deterioration until you can attend to them later. 

What to Do When Your Business Floods?

9/17/2019 (Permalink)

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Provo has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about our training and certifications.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

Call SERVPRO today we can make it "Like it never even happened." 

Returning Home After A Fire

8/27/2019 (Permalink)

Reduce Exposure to Ash

-Do not allow Children to play in the ash. Wipe down toys.

-Wash body immediately if you come in contact with ash to avoid skin irritation.

-Keep pets away from ash areas

-Do not use leaf blowers or anything that will put ash into the air

-Wear gloves, long sleeves, pants, socks and shoes to avoid skin irritations

-Double bag debris and ash in plastic bad. Be sure to seal all bags to prevent ash from getting in the air.

If you live near a home that has burned, you should be aware of possible hazards to your health. Ash and debris from burnt structures may be blown indoors and into areas not affected by the fires. Ash contains toxic substances and may be irritating to the skin, eyes, nose, and throat. Ash can cause breathing problems and asthma attacks.

SERVPRO can help with any fire damage so please give us a call if you find yourself in any of these situations. 801-785-5228

Smelly Office? SERVPRO Can Help!

8/20/2019 (Permalink)

How many times have you walked into the kitchen at work and it smells like burnt death?  Someone cooked something that lingers but you are pretty sure they cooked up some sort of roadkill or tried to burn the building down.  Did you know that SERVPRO can get rid of those and many other smells for you? 

Trained Experts

As experts in deodorization, SERVPRO of Provo is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

Do I need flood insurance?

8/8/2019 (Permalink)

Have you ever wondered about what you would do if you had a house flood? Chances are if your home has never flooded or you don’t live in a flood zone you haven’t.  Will you be covered by your homeowners or renters insurance if you have an accidental flood? Maybe a broken pipe, too much rain, or maybe someone leaves the garden hose on and floods the basement (obviously that one isn’t from my experience ) Lucky for you, we are here to answer that question.

FACT: Floods are the nation’s most common and costly natural disaster and cause millions of dollars in damage every year.

FACT: Homeowners and renters insurance does not typically cover flood damage.

Rain Water

Your homeowners and rental insurance will cover some damage from rain, but if your home is filled with water as a result of rising bodies of lakes, rivers, or a lot of rain, it won't cover you. If you’re taking out a mortgage on a property that’s in a high-risk zone (also called a Special Hazard Flood Area), your lender will require you to buy a policy in order to get the loan.

If you are required to purchase Flood Coverage or if you choose to, where do you get it? You need to talk to your insurance agent and ask if they offer it through the NFIP.  Most agents do, but if they don’t ask around and find one that does.  You cannot get insurance directly through NFIP. The federal government offers coverage through the National Flood Insurance Program. If you have questions whether Flood Coverage would be worth it for you talk to your local insurance agent for more information.

You can also call SERVPRO and we can help 

801-785-5228

Why Choose SERVPRO? Because SERVPRO is the BEST!

7/25/2019 (Permalink)

SERVPRO of Provo is the best!!

If you have ever had a disaster in your home whether it was flooding and water damage, fire or smoke damage, discovering mold in a hidden corner, or you have a bat infestation in your attic you might wonder who among all the restoration and clean up companies to call. SERVPRO has over 38 years of experience, highly trained certified technicians, 24-hour emergency service, locally owned and operated, and a trusted leader in the restoration industry.  If you don’t believe SERVPRO is the best check it out these testimonials left by some of our customers!

“Our sewer backed up leaving 2" of raw sewage in the basement. I was working a 48-hour shift. Leaving my wife 4 kids to try to figure out what to do. I got in touch with SERVPRO and they came right away and within hours they had the basement cleaned out, sprayed down and fan and dehumidifiers set up. They came back every day to check on the progress and make sure it was drying like it should. I wouldn’t hesitate to us them again! Thanks guys for all your help!!”                   -Trenton (Springville)

We had a partial loss fire and SERVPRO was there the next day with our adjuster to get started on our process to rebuild. We have been so happy with them and would highly recommend them. The have been so good at getting us what we want and they are very good at working with insurance companies to help the owner get what they want. I felt like they were advocates for us.                      – Deanna (Orem)

SERVPRO cleaned my carpets and they did an amazing job. With the first few swipes I was able to see a huge difference, which I couldn't see with previous carpet cleaners. Fast, friendly, and affordable! – Randi (Spanish Fork)

I appreciated so much the attitude of the service technicians. Oh, don't worry we can move that and this and we will put it back. Not a problem. My carpet space that needed help was fairly small compared to your large jobs like issues caused by nature or.....They didn't mind and they did a perfect job, and made some helpful recommendations. Plus, this is the best....they arrived on time.  – Mary-Elizabeth (Sanatquin)

“Relieved! Thrilled! Happy! Amazing! Outstanding! Awesome! WOW! Not enough positive adjectives to describe my overall impressions. To go from completely devastated from my house flood to completely thrilled with the way the house turned out from all of SERVPRO's quality work is an understatement!  From beginning to end SERVPRO has been professional, honest, efficient, friendly, and reliable.  They were recommended by my insurance agent along with 2 other companies.  When I told the adjuster I chose SERVPRO (because of their ratings and customer feedback), he said "Great, I am glad you chose SERVPRO. They are the VERY BEST."                     – Katie (Springville)

I was completely impressed from clean up to restoration!  My house looks better than it did before they flood. They were knowledgeable, on time, and so nice.  I also felt the service was very affordable.  Thank you SERVPRO. – Lisa (Provo)

If you find your home in need of a restoration and clean-up company do yourself a favor and call SERVPRO today!

Making a Disaster Plan for Your Pets

7/16/2019 (Permalink)

Make a Disaster Plan for Your Pets Before It is too Late.

A huge storm has just rolled through or your area has just survived a natural disaster.  You have survived and your family is safe but what about your pet?  Just like your family you need to have a disaster plan for your pets.  Here in Utah we may not experience a hurricane or tornado but we do have harsh wildfire seasons, flooding, and a future forecasted major earthquake. What is good for you is good for your pets, so be prepared and have a plan. Planning ahead is the key to keeping yourself and your pets safe when a disaster strike!

  1. Microchip your pets

Microchip ID is the best way to ensure you are reunited with your pet if you are separated.  Also make sure you keep the microchip info updated: address or phone number changes are commonly overlooked.  If you don’t update the information it is useless.  You could also list an emergency number of a friend or family member who resides outside of your area.

  1. Keep A Collar and Tag on ALL Dogs & Cats

Make sure you have the pets name and at least your current phone number (and address if possible) on the tag.  ID on indoor cats is especially important, if there is a disaster they could easily escape.

  1. Create a Buddy System

Create a buddy system in case you are not home. Make arrangements with a trusted neighbor to check on your pets. 

  1. Identify Local Animal Shelters

Know where the local animal shelters are located in case your pet does get lost.  Have a current picture as well to help identify them.

  1. Locate a Local Veterinary Clinic

Locating a local veterinarian or animal hospital in the area you are staying in case your pet needs medical care.

  1. Plan a Pet Friendly-Place to Stay

Search in advance of pet-friendly hotels, boarding facilities or somewhere you can stay.  Many emergency shelters are not pet friendly.

  1. Prepare and Emergency Kit for EACH Animal

Stock up and be prepared now for items your pet will need during a disaster.  Store these items in an easy to grab container. Some basic items to include are: one-week food supply, one-week fresh water, medication you pet may need, copies of vaccination records, current picture of you with your pets to identity them and claim ownership, temporary ID tags with the contact info of someone in an unaffected area, carrier and/or leash for each animal.

Remember to prepare now, after the disaster has occurred it is too late.  The last thing you want after and emergency or disaster is to have something happen to your furry family members.

How to Make a Fire Safety Escape Plan for Your Family

6/18/2019 (Permalink)

Don't let your family get stuck without a Fire Escape Plan!

In 2016 there were an estimated 364,300 reported residential fire and 2,000 fire related fatalities. In the event of fire, TIME is the BIGGEST ENEMY and EVERY SECOND COUNTS! In less than 30 seconds a small flame can turn into a major fire.  The most important thing you can do to prepare is have a Safety Escape Plan.

At Home Fire Safety Plan Tips

First and foremost, make sure you have one working smoke alarm on every level of the home, as well as inside and outside each sleeping area.

Have two ways out of each room, and the proper equipment to get out any upper story windows. Walk through each room in your home with your family and point out possible exits. Also, provide alternatives for anyone with a disability.

Once you have established the exits, practice and show children how to get out of the house and check the door for heat before opening it.

Know to crawl low to the floor when escaping to avoid toxic smoke. Practice dropping to your stomach and shimmying out under the smoke with your children.

Make a plan to help pets evacuate safely as well if possible.

Once you are out of the house, STAY OUT. DO NOT go back in the house. There could be unseen damage and danger. Call 911 immediately.

Know where to meet after the escape. Your meeting place should be near the front of your home so firefighters know you are out.

Practice, Practice, Practice your escape plan. It is recommended you practice at least twice a year.  If you have young children it may require more than twice.  Practicing can save the lives of you and your family.

If you do have a fire in your home call SERVPRO of Provo today!