Recent Posts

How to Make a Fire Safety Escape Plan for Your Family

6/18/2019 (Permalink)

Fire Damage How to Make a Fire Safety Escape Plan for Your Family Don't let your family get stuck without a Fire Escape Plan!

In 2016 there were an estimated 364,300 reported residential fire and 2,000 fire related fatalities. In the event of fire, TIME is the BIGGEST ENEMY and EVERY SECOND COUNTS! In less than 30 seconds a small flame can turn into a major fire.  The most important thing you can do to prepare is have a Safety Escape Plan.

At Home Fire Safety Plan Tips

First and foremost, make sure you have one working smoke alarm on every level of the home, as well as inside and outside each sleeping area.

Have two ways out of each room, and the proper equipment to get out any upper story windows. Walk through each room in your home with your family and point out possible exits. Also, provide alternatives for anyone with a disability.

Once you have established the exits, practice and show children how to get out of the house and check the door for heat before opening it.

Know to crawl low to the floor when escaping to avoid toxic smoke. Practice dropping to your stomach and shimmying out under the smoke with your children.

Make a plan to help pets evacuate safely as well if possible.

Once you are out of the house, STAY OUT. DO NOT go back in the house. There could be unseen damage and danger. Call 911 immediately.

Know where to meet after the escape. Your meeting place should be near the front of your home so firefighters know you are out.

Practice, Practice, Practice your escape plan. It is recommended you practice at least twice a year.  If you have young children it may require more than twice.  Practicing can save the lives of you and your family.

If you do have a fire in your home call SERVPRO of Provo today!

No Job is Too Big!

6/4/2019 (Permalink)

Commercial No Job is Too Big! Call SERVPRO of Provo for all your Commercial disaster and cleaning needs!

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

SERVPRO of Provo was asked to go to Houston, Texas after Hurricane Harvey hit to help with the thousands of businesses and home that were affected.  As soon as we were able to assemble a team and load up the trucks with equipment we were on the road.  We did the mitigation on several of large religious structures and prepared it for the rebuild with the help of trained technicians and all they specialized equipment.

If you and your commercial building ever find yourself in need, call SERVPRO Provo today.

How Fast Can Water Damage Your Home?

5/30/2019 (Permalink)

Water Damage How Fast Can Water Damage Your Home? Water can begin to damage your home very quickly.

When it comes to water damage in your home time is not on your side.  In most cases the longer the water remains an issue the more at risk your home is for water damage.  Water damage can turn into mold within a few days, especially in warm environments.  Water damage is much easier and less expensive to mitigate before mold starts to grow.

Within a few minutes to a few hours the water damage starts to spread and can damage flooring, furniture, and other items near the water.  Flooring can start to warp and lift, cloth furniture absorbs the water making it hard to extract, wooden furniture begins to swell, leather fades and stains the flooring, and the moisture/humidity mixes with normal household odors and you now have a stinky house.

 The longer you leave the water damage untreated the more damage your home is at risk for.  Eventually the flooring and sub flooring will be so warped it will not be salvageable, if the water is affecting your walls the paint can begin to blister and the drywall will mold, and if left long enough the structural wood will begin to swell, warp, and split apart.  DO NOT let water damage get to this point in your home.  This will take time to fix and you will be displaced from your home.

SERVPRO of Provo has made its name by performing cleanup and restoration work after water damage. Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss.  As part of a national franchise, we have access to national resources that ensure our technicians are equipped with the best possible equipment, including Injectidry systems as well as truck-mounted extractors and desiccant humidifiers. If you notice or suspect water damage, call us immediately for an expert assessment and a service arrangement.

Spring Snow Melt Can Cause Flooding in Your Elk Ridge Home

5/12/2019 (Permalink)

Storm Damage Spring Snow Melt Can Cause Flooding in Your Elk Ridge Home Don't let Spring snow melt damage your home. If it does call SERVPRO of Provo today!

Snow Melt Causes Flooding

Spring is definitely in the air.  More and more people start heading outside to soak in the sunshine after a long, cold, snow packed winter. As temperatures rise snow is melting into Utah's rivers and streams, increasing the risk of flooding. Hopefully it comes in an orderly fashion, but if it warms up too quickly the snow will overwhelm Utah's rivers and mountains causing concern for many homes.  

Follow these tips to help prevent flooding in your home.

  • Check for leaks around your doors and windows.  Especially basement windows in window wells.
  • Keep window wells free from debris
  • If you have flood drains make sure they are clear and working
  • Check the grading around your home and make changes in grading to encourage flooding away from your home
  • Inspect and repair your foundation for cracks before it’s too late

If your unfortunate and do have water and/or mold damage from flooding in your home call SERVPRO today.  Our trained experts are ready for your call. 

Call SERVPRO today at 801-785-5228

Why is Boarding Up Your Provo House is So Important

4/23/2019 (Permalink)

Fire Damage Why is Boarding Up Your Provo House is So Important Let SERVPRO take care of your advanced restoration needs including the board up process!

If you have recently had a structure fire whether it be your home or your business your head is probably spinning and you are wondering what happened and what to do next.  One of the most important things that needs to be done is having your structure boarded up before you leave.  We have all seen the scene in movies or on TV of the house with the boarded-up windows and doors, but have you ever thought about why this is so important?

  1. Protection of Your Property- The last thing you want after a fire is for burglars or vandals to come into your home. The restoration process can take time and your property needs to be protected.  Its heartbreaking to think someone would rob you or vandalize your home but it happens all the time.  Boarding up the windows and doors of your home won’t guarantee this doesn’t happen to you but it will deter the burglars and vandals.
  1. Protect Your Home from the Elements- If your structure has recently caught fire you might have a hole in your roof or no glass in your windows. After all of the fire damage you don’t need water and debris inside as well.   This will only make the restoration process even more extensive.
  1. Protect Curious Passersby- People will be curious and what to take a look at the damage in your home or business after a fire. They will want to go inside and take a look around.  If your home is not boarded up properly this is a hazard.  There is most likely structural damage and the home is not safe for exploring. This can be a liability to you.  You could get sued if someone got injured in your home because it wasn’t sealed off and marked as unsafe to enter.  Protect yourself and others.
  1. Protect Your Belongings for Insurance Coverage- If you do not properly protect your belongings inside your house the insurance company could see this as negligent and refuse to accept your claim and discontinue your coverage.

Along with the cleanup and restoration process SERVPRO of Provo will board up your home for you.  You have enough to worry about after experiencing such a loss.  Put your trust in us and we will make it “Like it never even happened.”

Call Us Today!

April Showers Bring May Showers

4/9/2019 (Permalink)

Storm Damage April Showers Bring May Showers Don't be caught unprepared during a storm.

April showers may bring May flowers but you need to make sure you are prepared for those showers.

Spring is a time when everyone starts to get excited about the warmer weather, grass starting to get green, and flowers starting to bud, but the joy that comes from these things is all because of the rain.  Here in Utah we all cross our fingers for a wet winter and spring to help with our hot dry summers, but have you ever thought about if you are prepared for those showers?

Rocky Mountain Power recommends these tips to be prepared. 

Assemble an Emergency Kit

  • Water – one gallon per person per day
  • Non-perishable food
  • Battery-powered radio and extra batteries
  • Flashlight and extra batteries
  • Blankets
  • First aid kit
  • Wrench or pliers to turn off utilities
  • Manual can opener
  • Medications
  • Copies of important family documents

Always Keep Cash On-Hand

Keep Your Gas Tank At Least Half Full

Stay Connected with Apps

Make a Family Emergency Plan

Businesses Should have and Emergency Ready Plan

For more information on emergency safety recommendations from Rocky Mountains Power click here

For more information on an Emergency Readiness Plan offered free of charge by SERVPRO Call Us today!

Has Snow Melt Damaged Your Home?

3/28/2019 (Permalink)

It’s a glorious time of the season when the weather starts to change from snow to sunshine and the temperature starts to rise.  But if you have snow accumulation around the edges of your home it may not be time to celebrate.  This is the time of the year when we start to receive calls from people who have water in their basements and they aren’t sure where it is coming from. You’ve checked and found no visible evidence of a leaky pipe or appliance malfunction and may be scratching your head in frustration.  If this is the case you might have water damage from recent snow melt. Melting snow around the perimeter of the house can saturate deep into the soil and leak through the foundation and basement walls.  Or if you have leaky roof that melting snow is coming right through your ceiling.

You now realize you have a problem but what do you do now?  Call SERVPRO of Provo and we will send one of our trained technicians to save the day! Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We also utilize professional-strength cleaning, sanitizing and deodorizing products to clean and sanitize the affected water damage area for your comfort and safety.

 Follow these tips to prevent water damage to you home as the snow starts to melt.

  • Remove the snow from around your home: You probably always shovel your porch and sidewalks but have you thought about the snow surrounding the edges of your house.
  • Check your roof and gutters: Before the first snow hits inspect your roof and gutters for any damage. Also, be sure you’re your gutters are clear so the snow melt has a clear pathway off your roof.
  • Clear snow from drainage areas: storm drains and catch basins can often get clogged with snow and debris. If you can do it safely, clearing snow from these areas can help keep water way from your home.
  • Rearrange your storage: In case water does get into your basement be sure to keep valuable, chemicals, or anything else you’d like to keep dry off the floor; or in water proof plastic bins instead of cardboard boxes.
  • Check your appliances: clear out space around your water heater, furnace, and other appliances. If possible, raising your washer and dryer off the floor could protect from water damage.

Don’t try too much: getting on the roof at anytime of the year can be risky, even more so if snow is involved. Clearing your roof and gutters is important to prevent water damage, but be sure to use a professional to handle any dangerous situations.

SERVPRO of Provo

Call us Today 801-226-1363

Did You Know SERVPRO Offers Commercial Cleaning?

3/26/2019 (Permalink)

If you are the owner of a commercial business you probably don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, tag us in. Whether it’s removing an odor problem or deep cleaning your flooring or carpets, you can rely on us to make your work space look, smell, and feel it’s very best.

SERVPRO of Provo will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

We also offer these specialized services:

Go ahead, Give us a call, Tag us in, We’ll make it "Like it never even happened."

What About My Irreplaceable Items?

3/14/2019 (Permalink)

Why SERVPRO What About My Irreplaceable Items? What once looked ruined have now been restored to perfect condition!

A house fire in your Provo can be an overwhelming experience. It can be physically, financially and extremely emotionally draining. With the right insurance coverage, time, and rest, the physical and financial effects will eventually subside.

Walls and floors will be repaired and furniture and appliances can be replaced. The most devastating of all is the damage done to those items that simply cannot be replaced.  Most items that are destroyed in house fires can be repurchased, but what about things like photo albums, hand sewn quilts, family heirlooms, journals, or souvenirs from a memorable vacation? Those close-to-your-heart keepsakes are irreplaceable. The experts at SERVPRO are here to help.  Our restoration specialists at SERVPRO are trained to restore almost anything. Soot, smoke, water and even sewage is no match for the expertise at SERVPRO.


SERVPRO professionals specialize in restoring contents damages by water, fire, or mold.  Our expertise and “restore” versus “replace” mentality can help you save money as well as preserving precious keepsakes that cannot be replaced. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Provo can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

SERVPRO of Provo will give you peace of mind when you need it most!

Space Heater Safety In Your Spanish Fork Home

3/12/2019 (Permalink)

Space Heater Safety

Anyone who has paid the bill to heat their home in the winter knows the woes and expense associated with staying warm.  In return this is why so many people to turn to their trusty space heater, but is your space heater “trusty”?  Did you know upwards of 25,000 house fires and 300 deaths are attributed to space heaters each year?  Follow these tips to keep warm and most importantly protect your family and home this winter.

  • NEVER leave a space heater unattended. Turn it off when you are leaving a room or going to sleep
  • Proper placement of your space heater is crucial! Keep space heaters at least three feet away from anything that is flammable or can burn. This includes curtains, bedding, clothes, papers, etc.
  • Select the appropriate space heater for the size of your room. If you are placing the heater in a bedroom or smaller area you only need a heater rated for your space.  On the other hand, if you are heating a large area don’t expect to buy a smaller rated heater to heat the entire space. That leads to the over use and can cause the smaller heater to malfunction.
  • Keep children and pets away from the space heater. This may sound obvious but many fires are caused be the heater gets covered or tipped into something flammable.
  • Place your heater on a hard, flat surface. Most heaters have an auto-shutoff trigger on the bottom but its better to be safe than sorry.
  • As a rule of thumb plug directly into an outlet. Do not use an extension cord or power strip, which could overheat and result in a fire.
  • Keep space heaters away from water. Refrain from running a space heater in a bathroom or humid room unless you have a bathroom safe model (which will be specified on the box at time of purchase)

Use common sense and be careful so you don’t become one of the 25,000 fires a year caused by space heater.

If you do experience a fire caused by space heater or anything else call SERVPRO of Provo. As Fire and Water Damage Specialists, we have the experience, the expertise, and the advance training that enables us to get your property restored quickly and thoroughly.

Call SERVPRO of Provo if you experience Fire Damage in your Home. (801) 785-5228