Recent Water Damage Posts

Sprinkler systems can cause water damage in your Provo home.

5/24/2021 (Permalink)

Home with flooded floors We see this all too often when people start turning their sprinklers on for the summer.

For Our Provo Customers, SERVPRO Offers Advice and Water Removal

Your desire to consistently hydrate the gardens and other landscaping around your Provo home led to the installation of an automatic sprinkling system. Saving time, water, and money over the long term were incentives, but malfunctions led to unintended concerns. It is not uncommon for irrigation configurations to cause water to seep into foundations or crawl spaces or soak into the exterior wall of a house. We can mitigate the damage.
 
If just one sprinkler head is knocked out of alignment, water can pound the siding of your house rather than foundation plantings. The water damage caused to your Provo dwelling may go undetected for a time, allowing the moisture to build up and begin to destroy the building materials inside your dwelling. Likewise, a bend or break in the underground conduits carrying water to the various sprinkler heads can super-saturate the ground around your home, seeping into the slab foundation or crawl space. Our technicians respond with practical strategies that remove the water and dry out the structure.
 
The first you realize that the sprinkler system is the culprit might be after the SERVPRO crew arrives. You have just noticed some peeling paint or a bulge and dampness on an interior, outward-facing wall. You might fear a plumbing leak inside the house. Once we discuss your concerns, we evaluate the situation. If your water pressure is unaffected and bills are as expected, a leak is unlikely. When we walk around the property, our trained eyes catch signs of a misaligned spray.
 
The good news is that eliminating this water source is as easy as disengaging the sprinkler system. SERVPRO then extracts any standing water and uses air movers, heaters, and dehumidifiers to dry out the interior of your home. Because the conditions could be ripe for microbial growth, we look for any evidence of mold damage. If any is found, our mold remediation team can complete a mold abatement.
 
If water saturation has seeped into your crawl space or foundation, we use drying strategies and review the vapor barriers in place. SERVPRO advises you to work with the company that installed the sprinkler system to locate the leak or redirect the errant spray head. Otherwise, the water damage can return.
 
SERVPRO of Provo can help restore the damage done by an automatic outdoor watering system. Call us at (801) 226-1363 to schedule a consultation.

Leaky Appliances? SERVPRO can help.

4/28/2021 (Permalink)

Leaking dishwasher Inspections and Maintenance Can Lower the Risk of Leaky Appliances Resulting in Water Issues

Inspections and Maintenance Can Lower the Risk of Leaky Appliances Resulting in Water Issues

The dishwasher in your Orem residence certainly has made life a little easier than the tiresome hours that used to get spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damages in their Orem house. From the simplest of mistakes that any user could make to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean-up services in your home, do not hesitate to give our SERVPRO of Provo restoration specialists a call today at (801) 226-1363.

The different categories of water damage.

3/3/2021 (Permalink)

Flooded basement know the difference between categories so if this happens to you you know what to be prepared for.

Category 1 water loss?

 A category 1 water loss is when the water originates from a sanitary water source and does not pose a substantial risk if ingested or inhaled. Some examples of a category 1 water loss: Broken water supply lines. Sink or tub overflows with no contaminants.

Category 2 water loss?

It contains harmful micro-organisms or nutrients for micro-organisms that will help greywater become black water if not attended to too quickly. This type of water is dangerous and only a professional should clean it up.

Category 3 water loss?

 Category 3 water loss involves water that is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Such water may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

What comes next:

Water damage restoration is often prefaced by a loss assessment and evaluation of affected materials. The damaged area is inspected with water sensing equipment such as probes and other infrared tools in order to determine the source of the damage and the possible extent of areas affected. Emergency mitigation services are the first order of business. Controlling the source of water, removal of non-salvageable materials, water extraction and pre-cleaning of impacted materials are all part of the mitigation process. Restoration services would then be rendered to the property in order to dry the structure, stabilize building materials, sanitize any affected or cross-contaminated areas, and deodorize all affected areas and materials. After the labor is completed, water damage equipment including air movers, air scrubbers, dehumidifiers, wood floor drying systems, and sub-floor drying equipment is left in the residence. The goal of the drying process is to stabilize the moisture content of impacted materials below 15%, the generally accepted threshold for microbial amplification. Industry standards state that drying vendors should return at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls and contents. 

Beautiful but can be a disaster!

1/20/2021 (Permalink)

Icicles on a roof  Don't let this beautiful disaster happen to you.

Icicles

Mother Nature’s nose drippings solidified by her icy heart. The stalactites of our man-made dwelling caves and mercantile tents. Over the ages, prepubescent children have found numerous uses for our sparkly friends of descending girth, such as target practice for snowballs, swords for ice pirates, and a flavorless popsicle treat that literally melts in the mouth. Though potentially dangerous if trodden beneath, nothing screams the ‘beauty of wintertime’ like the transparent daggers that hang from our rooftops. 
Did you know that Icicles can also be a sign that heat is leaking from your home into the attic and causing ice dams? It’s a good idea to safely check for cracks or gaps in the roof to avoid severe water damage when all the snow and ice begin to melt.

Prevent frozen pipes in your Spanish Fork home.

10/27/2020 (Permalink)

Water filling up in sink from faucet Preventing frozen pipes in your home can save you so much time, money, and hassle.

The sunsets a lot earlier, breath is visible outside and noses become runnier; these are all telltale signs that the weather is getting colder. Most people don't know, but along with the changes in bodily defenses, the cold weather means frozen pipes. Why are frozen pipes such a big deal? As the water that is left in your pipes freezes the water expands opening up seams, cracks, and holes in copper that pipes are made of. Eventually, that ice will melt allowing all the pressurized water to find an escape through the gates created by that unforgiving ice resulting in water damage.

Most people don't know that there are some VERY easy and inexpensive ways to prevent this from happening. 

1) Disconnect your hose!

2) Hose bib cover!

Very easy! Super inexpensive.

What is water extraction?

9/23/2020 (Permalink)

baby trying to mop up water off the floors. Don't let this be you! Let SERVPRO help.

WATER EXTRACTION

When your house has suffered from a flood or if your house has water that you can’t figure out where it is coming from, water extraction is a must-have process to prevent secondary and extensive damage. If water is seeping excessively through the tile flooring or carpet, it could be because of leaking pipes, damaged grounds, or flooding. The cracks and gaps in the floor also allow the rainwater to penetrate underneath the flooring. Drainage issues could be one of the reasons, too.

Water extraction should be performed quickly but it should be done professionally and efficiently. Whether you are looking for emergency water extraction to control the leak or to protect the property, it will be an advantage if you know what water extraction is and how important it is to do the necessary action as soon as possible.

WHAT IS WATER EXTRACTION

What is water extraction? Before you agree on the contract, get to know what it is and why it is important. Water extraction is a kind of process recommended for the removal of excess water from the flooring and grounds of the house or property. It is a tough job that has to be left to professionals only because they have the expertise, the necessary tools and water extraction equipment, and the most efficient methods for water extraction.

The purpose of the water extraction process is to reduce the risk of damages to property, to prevent the growth of molds, and to restore the quality condition of the property. The methods used by the experts include stopping the source of excessive flow of water, draining of water, removal of non-visible water, drying of the grounds, dehumidifying the entire area.

Pumps can be used to pump out the water, and drying systems are used to dry the wall, ceiling, and cavities of the building. A high-end vacuum, on the other hand, is used for water extraction from the carpet. If you do not know how to extract water from the carpet, you can rely on the experts and their high technology methods.

Whether excess water is caused by flooding and natural disaster, or it is because of a bursting pipe underneath the ground, immediate action and attention should be given to your property. Water extraction is your most urgent response to this. Contact the experts at SERVPRO and let the professionals do the job.

Why is there water in my basement?

7/21/2020 (Permalink)

Water in basement Get to the root of the problem!!

You walk down to the basement and turn on the lights — and you see water coming in. This is a challenge that is most likely to occur during springtime, so don’t be surprised if you have this experience in March, April or May when the weather is rainiest. This can happen in an unfinished basement, but cleanup and the related challenges are even more intensive when you have a wet basement that’s also finished with wet carpet, wood or tile.

When you do have water coming in a basement, it is important first to identify the reason for a wet basement floor — which will help you prevent it from happening again. It is equally as important to know how to clean up water in a basement so there’s no lasting damage.

REASONS YOU SEE WATER IN YOUR BASEMENT

When you have water coming in a basement, there is a long list of places to check for the leak. Here is what you should look for first:

  • Window Well: It is always nice to have windows in your basement, so you can enjoy a little bit of natural light. Groundwater and rainwater can accumulate, though, and make it more difficult for the integrity of your window wells to hold up. Examine your window wells for signs of leaks, and also check your gutters and downspouts. Overflowing gutters and downspouts can often lead to leaky window wells as water collects around the foundation of your house.
  • Honeycomb: If poorly mixed concrete was used to create your basement walls, honeycomb-like air pockets could form and allow water to leak in. You should be able to see these honeycomb formations, and they are relatively easy to treat as part of your basement waterproofing process.
  • Water Pipe Conduits: Water pipes need holes to get into your basement. These holes are typically sealed with a water plug, but those plugs only go so deep — about two inches on average. There may be a gap between the plug and the opening that allows for water to gather and leak into your basement.
  • Floor Drains: Water backups related to your own drain system or even the municipal water supply may lead to flooding up through your floor drain. Your basement’s waterproofing system should include a filter that draws this type of water away from your home. If you have one, and you are still experiencing water backups in your basement, it may be time to have the system serviced and checked for problems.
  • Wall Leaks: This is a challenge mostly in older homes. Water gathers in low spots after the soil settles over time. This lower settling level allows for water to begin leaking over the top of the wall of your basement. Water may also leak in through cracks in the middle of your walls, which is one of the more severe basement leaks. Middle-of-the-wall leaks appear because of massive pressure buildups in the ground and water pushing against the wall over time.
  • Sewer Pipes: Smaller sewer pipe leaks are the most difficult to deal with because they can go undetected for so long. You may first notice a sewer pipe leak of this variety by seeing stains on walls below the drain, ceiling staining or even signs of mold formation.
  • Floor Cracks: Basement floor cracks are often the result of a home settling over time. As your home settles, water begins to collect in spaces underground, applying pressure to your basement floor. Water can then leak into your basement through these cracks, or it can even enter as humidity that creates mold and mildew.
  • Sump Pumps: Sump pumps can fail for a number of reasons, including but not limited to poor installation, maintenance needs, clogged or frozen discharge lines, power failure, etc. A backup sump pump can help prevent leaking in most cases.

WHAT TO EXPECT WHEN YOU CALL A PRO

A professional can arrive at your home, assess the damage and make recommendations about the best course of action. A professional also has the experience and tools needed to navigate the situation safely and ensure you get the quickest, most effective solutions for your unique situation. Not only will SERVPRO know how to dry a wet basement, but they can also provide solutions that help prevent future issues and long-term damage.

Checklist for water damage!

7/8/2020 (Permalink)

flood damaged basement Make a checklist!!!

Flood damage to home or business can be devastating and extremely costly. Restoring a flooded basement alone can already cost individuals and families $500-$10,000, depending on the floor area. If the entire house has been flooded, the National Flood Insurance Program (NFIP) provides a flood damage simulator which estimates that for 1-4 inches of water, flood damage repair can cost around $7,800. For 9-12 inches of water, it’s $18,930, and for 18 inches, prepare for $26,285!

QUICK ACTIONS FOR FLOOD DAMAGE RESTORATION

The first 24 hours after flood invaded your home or property is very crucial in preventing further damage. Once the water subsides, it’s time that you take immediate action.

DOCUMENT THE DAMAGE

Before you move, change or repair anything, take photos or a video of your damaged home. This is very important especially if you are filing for an insurance claim. Making repairs before documenting the extent of damage can potentially decrease the extent of your coverage.

CONTACT FLOOD INSURANCE PROVIDER IMMEDIATELY

If your home has been seriously damaged, you may need the help of a professional flood damage repair company. Your goal is to remove water and dry everything as soon as possible to prevent mold build-up, rotting, and other problems.

ASSESS THE DAMAGE:

Wallboard and drywall act like a sponge and are very susceptible to water damage. Foam sheets of insulation should be hosed off and dried, furniture was taken out to dry under the sun completely (otherwise, they may warp and crack), and floor coverings were taken out as well.

SERVPRO of North Utah County is well-versed in dealing with water damages. We have helped commercial properties in the Silicon Slopes as well as residents of Lehi remove water and prevent the risk of secondary damages like mold or mildew buildup. We are just a phone call away and are local to the area which reduces our call out times.

One of the difficulties with water damage is that moisture can seep into crawlspaces or cracks and reside there unnoticed for days, weeks or months. Using state-of-the-art moisture detectors and our commitment to providing the very best service we are here to ensure your water damage issue is dealt with effectively and efficiently.

All of our technicians live and work right here in Lehi and the surrounding area. So we have experience in dealing with unique residences as well as commercial businesses. Call us today for a professional inspection, remediation, and restoration service from an award-winning business.

What you can expect when you call SERVPRO of Provo with a water loss!

4/16/2020 (Permalink)

SERVPRO logo with green back ground We at SERVPRO want you to know what to expect when you call us with a water loss.

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washer leaked or a large loss where you come home to several inches of water filling your basement.  Whenever you are dealing with water in your home it is important action is taken ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO of Provo knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time.  Water Damage is the cornerstone of our business.

What should you expect when you call SERVPRO? When you call we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

  • Your name and contact information
  • Your insurance information (including agent name) if applicable
  • The street address of the damaged home
  • When did the flooding/water damage occur?
  • What caused the water damaged, (if known)?
  • Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this point our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

Maintenance on your dish washer can lower your risk of water damage to your home!!

3/5/2020 (Permalink)

Water coming out of dishwasher Call SERVPRO today if this happens to you.

The dishwasher in your Orem residence certainly has made life a little easier than the tiresome hours that used to get spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damage in there Spanish Fork home. From the simplest of mistakes that any user could make to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean up services in your home, do not hesitate to give our SERVPRO of Provo restoration specialists a call today at (801) 226-1363.

Why quick response water damage mitigation in Provo is important!

11/21/2019 (Permalink)

Flooded home at the front door No flood is too big for SERVPRO!!

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious bio-hazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Beware of Ice Dams!

10/22/2019 (Permalink)

Ice dam diagram Ice dam diagram

There's an old saying in Utah, "if you don't like the weather wait 5 minutes." So far our autumn has fluctuated quite a bit as far as temperature goes. You wake up in the morning freezing even through your winter coat, but a few hours later you're kicking yourself for choosing to wear a sweater. Not only do the highs and lows throw off your wardrobe game, but combined with some precipitation, can make a recipe for costly water damage to your home. 



Ice dams are one of the leading causes of water damage during winter months. Ice accumulates near the gutter where no heat is escaping from the inside of the house through the roof creating a dam for all the melted snow above it. The standing water will eventually find it's way through the shingles, roof, insulation and finally the ceiling. Unfortunately, by the time any symptoms are visible, it's already too late so prevention is by far the way to tackle the issue. If you're not wanting to take a ladder excursion up to the roof every time temperatures drop to freezing, heat tape (or coil) installed in the gutters and from the edge of the roof to about 6 inches passed the heated space of your roof will drastically decrease your chances of ice dams. No matter how you prevent ice dams please do so safely.

Did Your Basement Flood From The Recent Summer Storms?

9/24/2019 (Permalink)

Downpours can quickly flood your basement and create a real mess. Wading through soggy boxes of books, soaking carpeting, and sopping sofas, you might feel stressed out as to what to do.

But don’t delay. Experts say you should act quickly to mop up water and repair damage caused by clogged drains, faulty sump pumps or backed-up gutters. Mold can start to grow within a couple of days. And you’ll want to retrieve wet possessions and dry them out as soon as possible.

For safety reasons, call your power company, an electrician or SERVPRO of Provo if you have a large amount of standing water in your basement. You may have to disconnect the service before walking into the water. Don’t touch anything electrical.

Here are a few tips for dealing with water in your home

Remove water

 Get water out as soon as possible. A few inches of standing water can usually be removed with a wet vac. If you don’t have a wet vac, buy, borrow or rent one. Major water damage may need a professional such as SERVPRO of Provo. If your damage is minor, you can use towels to wipe the water up, but they should immediately be washed and dried to prevent mold from growing.

Dry it out. Use dehumidifiers and fans to move air around, discouraging the growth of mold and mildew. Keep dehumidifiers at least six to eight inches away from walls for the best air circulation. Clean and wash their filters once every week or so to help the fan operate efficiently. Run your air conditioning constantly. Throw away any wet boxes.

Scrub flooring. Vinyl tile, linoleum and other hard surfaces can be scrubbed with a solution of no more than one cup of chlorine bleach to one gallon of water. During this process, wear rubber gloves and protective eyewear and keep the room ventilated.

Examine and clear gutters, downspouts and drains. Put on your rubber gloves and check basement steps and drains. Get rid of any leaves, twigs and mud. Remove the drain screen and give it a good cleaning and, if necessary, use a plunger or plumber’s snake to clear the drain.

Freeze your assets. If valuable documents or cherished papers have been affected, you might try quickly putting them in the freezer. This may stop mildew growth and deterioration until you can attend to them later. 

Do I need flood insurance?

8/8/2019 (Permalink)

Have you ever wondered about what you would do if you had a house flood? Chances are if your home has never flooded or you don’t live in a flood zone you haven’t.  Will you be covered by your homeowners or renters insurance if you have an accidental flood? Maybe a broken pipe, too much rain, or maybe someone leaves the garden hose on and floods the basement (obviously that one isn’t from my experience ) Lucky for you, we are here to answer that question.

FACT: Floods are the nation’s most common and costly natural disaster and cause millions of dollars in damage every year.

FACT: Homeowners and renters insurance does not typically cover flood damage.

Rain Water

Your homeowners and rental insurance will cover some damage from rain, but if your home is filled with water as a result of rising bodies of lakes, rivers, or a lot of rain, it won't cover you. If you’re taking out a mortgage on a property that’s in a high-risk zone (also called a Special Hazard Flood Area), your lender will require you to buy a policy in order to get the loan.

If you are required to purchase Flood Coverage or if you choose to, where do you get it? You need to talk to your insurance agent and ask if they offer it through the NFIP.  Most agents do, but if they don’t ask around and find one that does.  You cannot get insurance directly through NFIP. The federal government offers coverage through the National Flood Insurance Program. If you have questions whether Flood Coverage would be worth it for you talk to your local insurance agent for more information.

You can also call SERVPRO and we can help 

801-785-5228

How Fast Can Water Damage Your Home?

5/30/2019 (Permalink)

Water can begin to damage your home very quickly.

When it comes to water damage in your home time is not on your side.  In most cases the longer the water remains an issue the more at risk your home is for water damage.  Water damage can turn into mold within a few days, especially in warm environments.  Water damage is much easier and less expensive to mitigate before mold starts to grow.

Within a few minutes to a few hours the water damage starts to spread and can damage flooring, furniture, and other items near the water.  Flooring can start to warp and lift, cloth furniture absorbs the water making it hard to extract, wooden furniture begins to swell, leather fades and stains the flooring, and the moisture/humidity mixes with normal household odors and you now have a stinky house.

 The longer you leave the water damage untreated the more damage your home is at risk for.  Eventually the flooring and sub flooring will be so warped it will not be salvageable, if the water is affecting your walls the paint can begin to blister and the drywall will mold, and if left long enough the structural wood will begin to swell, warp, and split apart.  DO NOT let water damage get to this point in your home.  This will take time to fix and you will be displaced from your home.

SERVPRO of Provo has made its name by performing cleanup and restoration work after water damage. Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss.  As part of a national franchise, we have access to national resources that ensure our technicians are equipped with the best possible equipment, including Injectidry systems as well as truck-mounted extractors and desiccant humidifiers. If you notice or suspect water damage, call us immediately for an expert assessment and a service arrangement.

Water Supply Lines: The Unseen Destroyer

3/7/2019 (Permalink)

A Water Supply Line Can Lead to Flooding and Water Leaks in Your Home.

Most people see that SERVPRO is a flood cleanup and  disaster mitigation company and think, "I live in Provo, I don't live by an ocean or pond or river so the chance of my house flooding is next to nothing."

What most people don't realize is that most of the water damage caused by flooding calls we receive come from broken or leaking water supply lines. Supply lines are those thin hoses that run to appliances like refrigerators, dish washers, toilets, water heaters, clothes washers, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often. Sudden bursts and slow drips both can cause a substantial amount of damage which require flood mitigation and sometimes mold remediation. If you haven't checked you supply lines in a while, or ever, now would be a good time to do so.

When your home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Have Water or Flood Damage?

Call Us Today - (801)226-1363

Don't Panic When Your Washing Machine Causes Water Damage To Your Orem Home Call Our Experts Immediately!

1/23/2019 (Permalink)

If you want to make water damage “Like it never even happened,” give us a call today.

Washing Machine Malfunctions Can Damage Orem Homes

Your washing machine plays a critical role in living comfortably in your Orem residence. While these appliances can get used almost daily through the hustle and bustle of life, this also attributes to why so many of them do not get the maintenance that they need to operate at their optimal levels. As these appliances age, components wear and can break off or disconnect. Even something as simple as the barrel becoming slightly damaged can lead to substantial water loss.

While you might not attribute a washing machine to cause water damage to your Orem home, you might become surprised to learn just how readily damage from this appliance occurs. Failure of this machine can lead to water flowing endlessly onto the ground, or at the very least, the full water contents of a single load. Within moments, water on the floor of your laundry area begins to soak into flooring and wall materials, and without the proper cleaning and drying, can lead to degradation or mold growth.

Our SERVPRO professionals might not be able to repair what has gone wrong with your washing machine, but we do have the expertise and the equipment to handle the water damage that resulted. With effective extraction and drying solutions, our professionals can get to work quickly on the damaged area to prevent it from spreading farther and affecting new areas of your property.

We have advanced technology like portable thermal imagery cameras attached to electronic tablets that can show our SERVPRO team where moisture pockets exist in exposed materials and beyond. This information can serve to let our professionals set up our high-powered drying equipment in ideal locations for maximum results over the shortest period.

While this might only show you a small portion of the overall restoration process that occurs after an appliance malfunction in your home, you should know that you can count on our SERVPRO of Provo team to do the job right. If you want to make water damage “Like it never even happened.” give us a call today at (801) 226-1363.

Click here for more about Orem.

Provo Homeowners Facing Water Damage Call on SERVPRO for Help

1/22/2019 (Permalink)

Attention Provo DIY'ers, Call SERVPRO for Water Damage Cleanup and Removal

What You Can Do When a DIY Project Causes Water Damage in Your Provo Home  

DIY projects are winning for many practical reasons, but they can carry risks as well, such as water damage. Hiring professional services can be expensive because you are paying for expertise. In an attempt to save some money, you may try to install your new sink faucet by yourself by following a few online tutorials. While there is nothing wrong with trying to do a job by yourself to save some cash, there is always a more significant margin for error when attempting to do a job where you lack experience or training.

Perhaps it comes to the water damage in your Provo home caused by a water supply line not being connected correctly to the source of water. Due to the leak being relatively small, it was able to go unnoticed for a few days. By the time you found leak under your sink, the wooden structure had already begun to bloat from absorbing the excess moisture. The best action that you could do for your home upon finding this damage is to call for professional help as soon as possible. Leaving it any longer could allow for further damages, such as the development of mold.
 
When you phone SERVPRO, our technicians always gather swiftly and travel to your home as quickly as possible. We realize your time is valuable and how stressful this situation can be. The quicker we act, the quicker you can get your home back in its preloss condition.
 
SERVPRO always arrives at your home equipped for cleaning up and removing the damage caused by the leak. Our technicians can use advanced technology to combat the water damage. To start, we can clean out everything from under your sink and then set up the drying equipment. SERVPRO uses equipment such as dehumidifiers, ventilation fans, and air movers for this task. When all three work together, they can create an optimal environment designed to lower the moisture levels of your home to an acceptable degree. Once we're sure that the moisture inside has been dried, SERVPRO can return your home to you and leave you feeling "Like it never even happened."
 
If a DIY project causes damage inside of your home, never neglect to get help for your home. Get in touch with SERVPRO of Provo by dialing (801) 226-1363. We're open 24/7 and always ready to travel to your home and help.

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Are Appliances Causing Water Damage in Your Orem Residence?

11/1/2018 (Permalink)

Leaking water heaters can mean lots of water in your house.SERVPRO can remediate the water damage and restore your house to its dry condition.

Where Homeowners in Orem Usually Need Help with Water Cleanup

Not every job we take in Orem involving water cleanup stems from a storm or life-changing disaster. Throughout your home, there are likely many appliances that use water in their normal functions, and all of them could be at risk of breaking or malfunctioning. Although the water lines connected to these appliances may seem relatively small, they can still unleash large volumes of water on your home if the flow does not get cut off quickly. Here are some of the appliances and furnishings we regularly see water damage issues stemming from in the average home.

Sinks, Showers, and Bathtubs

Many of our day-to-day water cleanup jobs in Orem stem from amenities with faucets in the home. Even with high-quality water lines and faucets supporting them, these water outlets carry a constant, small risk of developing water damage issues ranging from a minuscule leak to a minor flooding event. Sometimes, just leaving the faucet running can be enough to create permanent water damage. SERVPRO technicians specialize in accessing and shutting off water lines to prevent further damage from happening.

Dishwashers

Incidents stemming from malfunctioning dishwashers can pose an extra challenge for our technicians, as these appliances use significant volumes of hot water. Should a water line or the appliance itself break, this can create a safety hazard as well as a colossal mess. If your dishwasher breaks in such a way that it begins to spew hot water, we recommend waiting for SERVPRO to arrive on the scene before trying to shut off flow.

Water Heaters

Like dishwashers, water heaters can pose a significant safety risk if ruptured. However, they often pose an even greater threat to the home, as their flow of water is not as easily contained. Fortunately, most water heaters are located in garages, laundry rooms, and other non-essential areas of the home and can be easier to clean up quickly.

SERVPRO of Provo responds with the speed and professionalism you need when facing a water damage crisis. Call us at (801) 226-1363.

Nielsen Grove Park is located in Orem. Click here for more information.

Some Steps to Prevent Lingering Odors After Water Damage in an Orem Home

10/28/2018 (Permalink)

Water damage is an unexpected factor that can quickly affect your home. Call SERVPRO for a fast response and remediation services.

A Sensitive Approach to Restoration after Water Damage for Orem Residents

A leaking pipe or heavy rainfall can lead to water pooling in the home. Fabrics, as well as carpets or other fittings, can become up to 50% weaker when saturated with water, which is why a delicate approach and proper training is a necessity. Our technicians are IIRC certified in water restoration and are based locally, resulting in a fast call out and expert service.

Usually, we can arrive within four hours to treat water damage in Orem. The longer it is left to lie the more significant the damage, which is why we begin mitigating loss immediately. Mitigating the loss could mean shutting the water off at the source or isolating problem areas. SERVPRO technicians are trained to identify problem areas when work begins by conducting a visual inspection and putting up barriers to isolate them.

In private residences, we usually bring in portable extractors. These light-weight tools are deft and can be used in delicate areas like between floorboards or on carpets. We can also apply anti-microbial paint to affected areas to stop reduce the likelihood of secondary damages like mold growth.

The last step is to use chemical and water-based deodorizers. SERVPRO has IIRC trained odor control technicians who are capable of eliminating any residual odors after water damage. We conduct a final sweep using moisture meters to make sure that the affected area is appropriately dry and reflects the levels in another area of the home.

When the service has been finished, we can liaise with your adjuster on your behalf to help you through the claims process. On every service, we conduct a walk-through. A SERVPRO technician can point out areas where work was carried out as well as sharing information about how to prevent a recurrence and what the likely outcomes are further down the line.

For property restoration of any scale, contact SERVPRO of Provo at (801) 226-1363 to arrange a service.
 
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Our Flood Damage Plan That Will Restore Your Orem Home

10/4/2018 (Permalink)

Lingering moisture can cause significant structural concerns or allow for fungal growth to occur.

Fast Water Cleanup For Damage To Your Orem Home

Some situations posing a threat to your Orem residence you can handle on your own. Many minor spills or smaller scale incidents only require some elbow grease and education to overcome, which are well within the wheelhouse of many homeowners. It is the moderate incidents or severe situations that require professional restoration technicians like ours to overcome and return to previous conditions.

When you think of a term like water cleanup, many Orem homeowners bring to mind an image of a mop and bucket to sop up pooling water on the floors, but that is rarely as extensive as water damage can become. From the initial impact that water can have on materials in the affected area to long-term concerns, the need for fast water cleanup in your home cannot get understated.

This need for speed is one of the driving forces behind our commitment to uphold that We’re Faster To Any Size Disaster. For our SERVPRO technicians, this is far more than a slogan that our clients can remember in their time of need, but rather, a staple in the way that we conduct our restoration work with efficiency in mind.

For things to go as smoothly, and for the restoration work to be as short as it can be, it is critical that our SERVPRO professionals get to the scene of the water damage quickly. In many ways, our ability to get to our cost-effective mitigation efforts is directly dependent on your reaction to the situation and the speed with which you reach out to our team to help. Our emergency response crew is available 24/7 to help you any time that you need us.

As alluring as it might be to take care of water damages on your own throughout areas of your house, it is rarely an adequate cleanup and restoration job when you finish. Lingering moisture can cause significant structural concerns or allow for fungal growth to occur, so taking care of the situation the right way is well worth the money you might have believed you were saving. Give our SERVPRO of Provo technicians a call today at (801) 226-1363.

Click here for more about Orem.

How the Dishwasher in Your Orem Home Can Cause Water Damages

8/20/2018 (Permalink)

Water Damage from Appliance Leakage in Orem? Call SERVPRO for Cleanup and Recovery

Inspections and Maintenance Can Lower the Risk of Leaky Appliances Resulting in Water Issues

The dishwasher in your Orem residence certainly has made life a little easier than the tiresome hours that used to get spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damages in their Orem house. From the simplest of mistakes that any user could make to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean up services in your home, do not hesitate to give our SERVPRO of Provo restoration specialists a call today at (801) 226-1363.

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How to Prevent Ice Dams on your home

1/25/2018 (Permalink)

That's a lot of Dam ice.

An ice dam is a problem of house and building maintenance on sloping roofs in cold climates. Ice dams on roofs form when accumulated snow on a sloping roof melts and flows down the roof, under the insulating blanket of snow, until it reaches below freezing temperature air, typically at the eaves. When the melted water reaches the freezing air, ice accumulates, forming a dam, and snow that melts later cannot drain properly through the dam.] Ice dams may result in leaks through the roofing material, possibly resulting in damaged ceilings, walls, roof structure and insulation, damage or injury when the ice dam falls off or from attempts to remove ice dams.

The melting of roof snow comes from two reasons: Heat from inadequate roof insulation and heat leaks, and inadequate ventilation. This condition is called a warm roof and the heat conducted through the roof melts snow on those areas of the roof that are above heated living spaces, but the snow does not melt on roof overhangs. Also, a small amount of ice damming can occur from the normal freeze- thaw cycle melts snow on warm or sunny days.

The key to preventing ice dams is to keep your attic and roof cold. After a snowfall, a cold roof will have a thick blanket of snow. A warmer roof, however, will soon have clear spots where the snow has melted off, and may well have icicles hanging from the eaves.

To keep your roof cold, follow these three steps:

  1. Stop warm air from reaching your attic and roof. This typically stems from air leaks through your ceiling into your attic.  Most of that comes from air leaks caused by gaps in the drywall, cracks around light fixtures, unblocked walls, plumbing pipes, chimneys, and access hatches.  These can be hard to fix but can be done through the attic by plugging leaks with foam and caulk.
  2. Go into your attic and check the depth of your attic insulation. Building codes require about 12 to 14 in. of fiberglass or cellulose. Add more if you have less than 8 in and have had ice dam problems in the past. 
  3. Attic ventilation draws in cold outdoor air and flushes out warmer attic air, cooling the attic and the roof in the process. If you don’t have enough ventilation in your attic this could be causing ice dams and you might want to look into adding come ventilation vents.

What to Expect When You Call SERVPRO with a Water Loss

1/25/2018 (Permalink)

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washer leaked or a large loss where you come home to several inches of water filling your basement.  Whenever you are dealing with water in your home it is important action is taken ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time.  Water Damage is the cornerstone of our business.

What should you expect when you call SERVPRO? When you call we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

  • Your name and contact information
  • Your insurance information (including agent name) if applicable
  • The street address of the damaged home
  • When did the flooding/water damage occur?
  • What caused the water damaged, (if known)?
  • Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this point our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

Avoiding Frozen Pipes

12/7/2017 (Permalink)

Frozen Pipes

The sun sets a lot earlier, breath is visible outside and noses become runnier; these are all telltale signs that the weather is getting colder. Most people don't know, but along with the changes in bodily defenses the cold weather means frozen pipes. Why are frozen pipes such a big deal? As the water that is left in your pipes freeze the water expands opening up seams, cracks and holes in copper that pipes are made of. Eventually that ice will melt allowing all the pressurized water to find an escape through the gates created by that unforgiving ice resulting in water damage.

Most people don't know that there are some VERY easy and inexpensive ways to prevent this from happening. 

1) Disconnect your hose!

2) Hose bib cover!

Very easy! Super inexpensive.

Happy Holidays!

Beautiful Disaster

12/7/2017 (Permalink)

Icicles are beautiful, but can be dangerous and very costly.

Icicles, Mother Nature’s nose drippings solidified by her icy heart. The stalactites of our man-made dwelling caves and mercantile tents. Over the ages, prepubescent children have found numerous uses for our sparkly friends of descending girth, such as target practice for snow balls, swords for ice pirates and a flavorless popsicle treat that literally melts in the mouth. Though potentially dangerous if trodden beneath, nothing screams the ‘beauty of winter time’ like the transparent daggers that hang from our rooftops. 
Did you know that Icicles can also be a sign that heat is leaking from your home into the attic and causing ice dams? It’s a good idea to safely check for cracks or gaps in the roof to avoid severe water damage when all the snow and ice begins to melt.