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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How to stay safe during a thunderstorm!

3/23/2021 (Permalink)

lightning with SERVPRO logo Thunderstorms can be scary and damaging. Be prepared.

Thunderstorm tips

~Know your area’s risk for thunderstorms. In most places, they can occur year-round and at any hour.

~Create an emergency plan so that you and your family know what to do, where to go, and what you will need to protect yourselves from the effects of a thunderstorm.

~Sign up for your community’s warning system.

~Identify nearby, sturdy buildings close to where you live, work, study, and play.

~Cut down or trim trees that may be in danger of falling on your home.

~Consider buying surge protectors to protect your home, appliances, and electronic devices.

SERVPRO is here to help you!

3/16/2021 (Permalink)

SERVPRO truck in front of glass building Here are some reasons why SERVPRO is highly recommended.

Why Should you Choose SERVPRO of Provo?

Locally Owned Company with National Resources

SERVPRO of North Utah County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us.

We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios. Emergencies do not happen at convenient times, which is why we offer our residents and commercial business owners a 24-hour emergency call-line and promise to arrange a service within one hour of receiving your call.

SERVPRO of Provo technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again.

 The SERVPRO Employee Certification Training Program (ECTP) is a training system designed to help SERVPRO® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

 This program provides a practical and effective method for employee training. Involvement in ECTP improves employee skills and provides an opportunity for employee recognition. It is the goal of ECTP to help develop the highest quality front-line employees in the industry.

Our focus on training and documentation helps our technicians make your house feel like home again. Learn more about our residential services:

Call SERVPRO of Provo today at 801-785-5228

5 reasons to choose SERVPRO

3/11/2021 (Permalink)

Green back ground with orange SERVPRO logo Our company is here to help. We want to make a rough time a little less stressful.

You may be wondering why you should choose SERVPRO of Provo instead of one of the other dozens of restorations companies, let us tell you why:

  1. 38+ Years Experience in the Industry

- Owners Libbie & Tom Hamman opened their first franchise over 38 years ago after they experience not one but two kitchen fires.  They have been leading the way since!

  1. Respond Immediately when you need us most.

-Home emergencies don’t wait for regular business hours and neither do we. SERVPRO of Provo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

  1. Qualified Technicians and Team Members

-Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: IICRC training, Employee Certification training, E-Learning programs, and Continuing Education Classes.

  1. We are ready and equip to handle any loss whether it be small or large
  • SERVPRO of North Utah County is ready to handle your loss whether it is a water loss caused by a leaky dishwasher in your home or water loss in your commercial business caused by fire sprinklers throughout the entire structure.
  1. We understand the stress of a loss in your home
  • We at SERVPRO of Provo understand the stress a hardship in your home can cause and our staff is there to make it as easy as possible. Our technicians know it is your house but treat it with respect like their own.  Our hope is to take that stress from you and make it “Like it never even happened.”

Call SERVPRO of Provo

After a fire: What you can do until help arrives.

3/4/2021 (Permalink)

kitchen fire We hope these tips can help you if you are in this situation.

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Snow melt can cause flooding in your Spanish Fork home.

3/4/2021 (Permalink)

Servpro logo and it says Ready to thaw? Is your home ready for the spring thaw?

Snow Melt Causes Flooding

Spring is coming soon.  More and more people start heading outside to soak in the sunshine after a long, cold, snow-packed winter. As temperatures rise snow is melting into Utah's rivers and streams, increasing the risk of flooding. Hopefully, it comes in an orderly fashion, but if it warms up too quickly the snow will overwhelm Utah's rivers and mountains causing concern for many homes.  

Follow these tips to help prevent flooding in your home.

  • Check for leaks around your doors and windows.  Especially basement windows in window wells.
  • Keep window wells free from debris
  • If you have flood drains make sure they are clear and working
  • Check the grading around your home and make changes in grading to encourage flooding away from your home
  • Inspect and repair your foundation for cracks before its too late

If you are unfortunate and do have water and/or mold damage from flooding in your home call SERVPRO today.  Our trained experts are ready for your call. 

Call SERVPRO today at 801-785-5228

The different categories of water damage.

3/3/2021 (Permalink)

Flooded basement know the difference between categories so if this happens to you you know what to be prepared for.

Category 1 water loss?

 A category 1 water loss is when the water originates from a sanitary water source and does not pose a substantial risk if ingested or inhaled. Some examples of a category 1 water loss: Broken water supply lines. Sink or tub overflows with no contaminants.

Category 2 water loss?

It contains harmful micro-organisms or nutrients for micro-organisms that will help greywater become black water if not attended to too quickly. This type of water is dangerous and only a professional should clean it up.

Category 3 water loss?

 Category 3 water loss involves water that is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Such water may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

What comes next:

Water damage restoration is often prefaced by a loss assessment and evaluation of affected materials. The damaged area is inspected with water sensing equipment such as probes and other infrared tools in order to determine the source of the damage and the possible extent of areas affected. Emergency mitigation services are the first order of business. Controlling the source of water, removal of non-salvageable materials, water extraction and pre-cleaning of impacted materials are all part of the mitigation process. Restoration services would then be rendered to the property in order to dry the structure, stabilize building materials, sanitize any affected or cross-contaminated areas, and deodorize all affected areas and materials. After the labor is completed, water damage equipment including air movers, air scrubbers, dehumidifiers, wood floor drying systems, and sub-floor drying equipment is left in the residence. The goal of the drying process is to stabilize the moisture content of impacted materials below 15%, the generally accepted threshold for microbial amplification. Industry standards state that drying vendors should return at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls and contents. 

Why choose SERVPRO?

2/19/2021 (Permalink)

SERVPRO logo with phone number We are truly here to help and know that we are just like you.

They say that out of disaster comes opportunity. That is indeed the case with Thomas and Libbie Hamann who, after not one kitchen fire but two, set up SERVPRO Of Provo. That was 40+ years ago, and today they are still passing on their knowledge and experience to their staff, including their son Scott Hamann who will soon take over the business; himself an expert of 15+ years experience.

 It is our exceptional customer service that has got us where we are today, so of course, we are going to go the extra mile in every service. Our expertise in restoration work on commercial and private properties is second to none. So when any size disaster strikes your property, you know that SERVPRO of Provo is here to make it "Like it never even happened." SERVPRO is the go-to provider for restoration in Utah. Helping Commercial and private property owners with mold assessment & remediation, water/ fire damage, storm, and building work for nearly four decades.

 For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Choose SERVPRO to really get rid of your mold!

2/9/2021 (Permalink)

Mold all over in a basement You don't want this to happen to your home!!

Here at SERVPRO, we can find the source of the mold problem and really tackle it. So many people put a bandaid on mold and it just tends to get a lot worse. Here are some basement tips for mold.

HOW TO STOP MOLD GROWTH IN BASEMENT

  1. Look for mold way beyond the visible surfaces because they tend to spread farther than the exposed parts.
  2. Remove bags, boxes, and other items in the area and put them in garbage bags, especially those that have come in contact with the mold.
  3. Remove carpets and other flooring materials that you suspect to be affected by mold. Salvageable items can be cleaned with a solution or restored with steam cleaning.
  4. Prepare a spray bottle with borax, vinegar, and water or bleach and spray the solution on the walls, windows, pipes, and other fixtures. Leave it for one to two hours.
  5. Outside, dispose of contaminated materials right away, except for clothes and carpet that can be washed and a few metal, plastic or moisture-resistant materials that you think you can clean up and save.
  6. Re-spray the surfaces in the basement after two hours. Overdoing it is better than giving mold spores more chances to grow again. Scrub the surfaces as hard as you can and use brushes on hard to reach spots.
  7. Rinse the scrubbed surfaces well, over and over again.
  8. Spray the surfaces with borax one last time before leaving them to dry.
  9. When the basement is dry,fix and redecorate it with new flooring and insulation and return the items that you removed from it.

Basements are notorious for moisture, and therefore are a breeding ground for harmful mold.

While a little mold here and there may not strike you as a serious issue, you should be aware that mold can cause health effects when being breathed in.

If your children often play in the basement and you have a mold problem, health effects can occur.

Your bet is to stop mold growth in its tracks and take measures to prevent future growth.

Identify any problem areas in your basement. These areas are commonly laundry rooms, bathrooms, and windows. Since basements are typically cold and damp, to begin with, these may not be the only areas to look out for.

Be sure to repair and replace any areas with water damage immediately, and mold can grow in these areas, and then spread to areas surrounding the damage.

Proper ventilation of your basement is also key to preventing mold growth. Ensure your bathrooms and laundry rooms are equipped with fans, as well as ensuring that any appliance that produces moisture are properly vented to the outside, and not to your attic.

Keeping windows open on dry days is an extra way to keep your basement properly ventilated.

Purchasing a basement dehumidifier is one of the most effective ways to stop mold from growing in your basement.

You’d be surprised by how much moisture is in your air every time you empty your dehumidifier! Residential units are perfect for a basement in a home.

Fire safety in the work place.

2/9/2021 (Permalink)

smoke coming out of windows Remember these tips if you have a workplace fire.

A fire is one of the most terrifying and devastating risks in the workplace which can compromise the safety of the workers as well as the public. If not killed immediately, it can cause serious injuries or even casualties and damages to the property. Hence, fire safety is really important in the workplace and should be a priority. Everyone in the workplace should be aware of fire risks and be familiar with the necessary fire safety information and ways on how to prevent fires.  If you own or manage a business where others work, fire prevention measures are of the utmost importance. For everyone’s safety in the workplace, here are some fire safety tips you can follow.

COMMON FIRE HAZARDS IN AN OFFICE

What is fire safety? Apparently, this is a set of fire safety rules that aim to reduce the damage caused by fire. If you know how to prevent fire, the damages in the workplace and injuries can also be reduced. You should also know the common causes of fire and other important fire safety information.

ELECTRICAL

Most fires are caused by electrical problems such as damaged wiring, faulty equipment, and overloaded plug sockets. Faulty appliances may also cause a fire in the workplace so you should always check if your office equipment and appliances are working properly. Fixing electrical problems immediately should be a part of your workplace fire safety plan.

HEATING

Overheating can also be a cause of a fire. If you have heaters at the office, never leave them unattended or place them close to flammable objects as they can spark a fire. This is why everyone should know the importance of workplace fire safety.

COOKING

Some offices have their own kitchen so the workers can cook their own meals.  Nonetheless, unattended and unsafe use of cooking appliances can cause a fire. To prevent this, the employer should provide safety in workplace tips. Most workplace messages should be organized so everyone can follow them easily and consistently.

WHAT TO DO IF THERE’S A FIRE IN YOUR WORKPLACE

If there’s a fire in your workplace, it can be really terrifying. A lot of people tend to panic when there’s a fire, especially if they don’t know what to do. This is why everyone should know effective ways to prevent fire. During the fire, workers should follow all safety procedures in the workplace. Panicking should not be an option; instead, follow this fire safety precaution.

RAISE THE ALARM

If you’re the one who discovered the fire, you should alert everyone in the workplace and activate the fire alarm. If it doesn’t work, raise the alarm until everyone becomes aware of the fire. Some workers won’t know how to prevent fires so you should call the fire safe center right away. The key to effective fire hazard prevention is taking action and asking for it immediately. Nonetheless, you can use a fire extinguisher but don’t forget to adhere to the fire extinguisher regulations in the workplace.

EVACUATE

Once the fire alarm is on, Get out of the building immediately. Stay calm until you find your way to the fire exit. When you’re outside the building, let your immediate supervisors know that you are safe.

GET TO THE ASSEMBLY POINT

There should be an assembly point that you all agreed upon. That is where you should head to meet your co-workers and check if they are all safe. Wait until the firefighters come and get rid of the fire completely.

IF TRAPPED INSIDE

When your workplace is crowded or if you don’t keep your calm during a fire, there’s a chance of getting trapped inside the building. Also, there may be obstructions that won’t allow you to get out of the building. If you’re stuck in a room, you should find a way to prevent the smoke from coming inside. You may ask if there’s a window and keep calm while waiting for. If you are nervous, you will find it hard to think clearly so you should find ways on how to keep yourself relaxed. Breathe slowly to reduce your heart rate; this can you think more clearly while waiting for the firefighters.

While you’re trapped inside, think about the office fire safety tips and try to follow them. Fire and safety don’t always go hand-in-hand but if you can do any fire safety measure, you can save yourself from any possible danger.

Flood damage from a storm in your Spanish Fork home.

2/9/2021 (Permalink)

SERVPRO truck with garbage from a flood Call SERVPRO today if you have water damage in your Spanish Fork home.

When your home in Spanish Fork has been damaged from flooding from severe storms, you need the help of a professional restoration company to get your property to its preloss state again. A flooded basement or other damage that exists after a flood or storm can lead to severe damage to your property.

You need immediate Flood damage mitigation for your Spanish Fork home to protect the structure and your possessions inside. Without fast and efficient water removal, additional damage can occur. That is why at SERVPRO we do not waste any time getting to you when you reach out to us for help.

After we have extracted any standing water, we need to dry your structure by removing moisture from the air. SERVPRO techs use two different systems for drying. An open drying system exchanges moist air from inside your structure with the drier outside air. Opening windows and using fans or air movers helps to exchange the air and ventilate your home.

For the best drying conditions, the outside air should have a high temperature and low relative humidity. The difference between the specific humidity of the inside air and outside air is also essential. Before we use an open system, we take measurements to figure out specific humidity for both outside and inside air.

A closed drying system closes off the area affected from the outside air and from areas in your home that are unaffected. We use dehumidification equipment to dehumidify the air inside the home. For a closed system to work, we have to control the indoor environment using dehumidifiers and air movers. It is easier to dry areas that are smaller, so we create a drying chamber by hanging plastic sheeting around affected areas or closing windows and doors. The relative humidity in this drying chamber shouldn’t go higher than 40% RH for the proper drying of porous materials. Air condition can also be used to help dehumidify. If we set up a drying chamber, we can dry items more thoroughly and more quickly.

Provo Businesses Rely on Fast Response!

2/2/2021 (Permalink)

Road with mountains The road is open to your Provo restaurant after SERVPRO's Emergency water removal.

One of the most rewarding things about running a Provo business is a positive experience every time that they step through your doors. Small disasters can sometimes pose a significant threat to this positive experience, however, and you need to get the mess cleaned up quickly and thoroughly to prevent lasting damages to the building.

Every business owner focuses on cutting out the extra spending, even when it comes to approaching water damages to their Provo eatery. Most believe that these situations can get taken care of without professional intervention, but this is rarely the case. There are effects and lingering damages that can continue to affect your restaurant long after the initial mess has gotten seemingly cleaned up.

One of the things that you need to consider when it comes to cleaning up a mess like this is the far-reaching effects of water spreading throughout areas of your restaurant. With various flooring materials and drywall, saturation can occur in a brief period which puts a timeline on when the damage must get restored before the material becomes unsalvageable. Our SERVPRO team can say that We’re Faster To Any Size Disaster because that is the commitment that we have made to the clients we serve throughout the area.

Another reason that you should consider our SERVPRO restoration services for the water damage in your facility is adverse secondary effects. Lingering water and moisture can allow mold spores present in the environment to seat and colonize. When running a restaurant, mold damage is one of the situations that could stop your business in its tracks and prove costly to remediate and verify that the health hazard of mold exposure has gotten successfully removed.

Operating a restaurant has many rewarding aspects, but when you sustain water damages in your facility, you need to act quickly to ensure that the problem does not get worse. Our SERVPRO of Provo water restoration technicians are standing by 24/7.

Snow Covered Roof, Majestic or Dangerous?

1/26/2021 (Permalink)

Collapsed roof with snow on top. Not so beautiful anymore...

Did you know one square foot of compacted snow can weigh close to 50 pounds?!! Think about how much weight is sitting on your roof.  Many roofs, especially, older, flat, or structures such as carports, garages, and sheds are not always rated to support this kind of weight.  It is important to remove as much of it as you can safely from the ground.  

** We advise you to review your insurance policy and check with your agent before you have a problem.  Basic insurance policies do not cover the collapse of a structure due to the weight of snow or ice.

Check out this article from Travelers about safely removing snow from your roof before it is too late.

https://www.travelers.com/resources/weather/winter-storms/roof-snow-removal-tips

Beautiful but can be a disaster!

1/20/2021 (Permalink)

Icicles on a roof  Don't let this beautiful disaster happen to you.

Icicles

Mother Nature’s nose drippings solidified by her icy heart. The stalactites of our man-made dwelling caves and mercantile tents. Over the ages, prepubescent children have found numerous uses for our sparkly friends of descending girth, such as target practice for snowballs, swords for ice pirates, and a flavorless popsicle treat that literally melts in the mouth. Though potentially dangerous if trodden beneath, nothing screams the ‘beauty of wintertime’ like the transparent daggers that hang from our rooftops. 
Did you know that Icicles can also be a sign that heat is leaking from your home into the attic and causing ice dams? It’s a good idea to safely check for cracks or gaps in the roof to avoid severe water damage when all the snow and ice begin to melt.

Water Cleanup in your Provo Clinic!

1/6/2021 (Permalink)

office building with green SERVPRO fans Call us today so we can get your business back to "Like it never even happened."

For all of the patients and regular traffic that your Lehi clinic receives throughout the week, your maintenance and custodial staff work throughout every day and most evenings to keep your facility in top form. When a situation like a water loss incident threatens your building, it might exceed the immediate abilities of this dedicated staff and become something better suited to fast responding certified restoration technicians like ours.

Much more than your obligation to your need for water cleanup to your Provo clinic facility, you have the patients to concern yourself with when even a modest disaster impacts your building. From the equipment and contents of your business to the hard copies of records and patient information kept in storage there in the facility, water damages can threaten a great deal when left unchecked. Our SERVPRO technicians can respond quickly to an emergency to help you preserve the at-risk items and begin removing the present water from the affected areas.

Our goal is to limit the impact that our services have on your ability to provide your services to the community. With this goal in mind, our technicians minimize our presence and work to provide the most efficient restoration possible so that your clinic can reopen in a short period. We can even offer continued cleaning services on an ongoing basis to ensure the professional appearance of your business in the future.

With water damages, structural components and construction materials are at risk for oversaturation and warping, causing them to fail or require replacement. Our initiative ensures that the preservation of these materials takes precedent over unnecessary demolition work to limit the time our SERVPRO team spends restoring your property.

Many might think that water damages on a smaller scale can get remedied easily through the use of conventional cleaning approaches. With how quickly water damage can spread and cause significant problems for your building, you should trust in our SERVPRO of Provo emergency response team to efficiently clean up the mess. 

Christmas Tree Safety Tips!

12/21/2020 (Permalink)

Christmas tree on fire SERVPRO of Provo can help if you find yourself in this type of disaster!

7 tips for preventing a Christmas tree-related fire

  • Pick a fresh tree
  • Keep the tree watered
  • Keep the tree away from heat
  • Shake the tree
  • Check the tree lights
  • Turn tree off when you’re not home
  • Get rid of your tree soon after the holidays

Winter holiday fire facts

  • Between 2013-2017, U.S. fire departments responded to an average of 160 home fires that started with Christmas trees per year. These fires caused an average of three deaths, 15 injuries, and $10 million in direct property damage annually.
  • On average, one of every 52 reported home fires that began with a Christmas tree resulted in a death, compared to an average of one death per 135 total reported home fires.
  • Electrical distribution or lighting equipment was involved in 44% of home Christmas tree fires.
  • In one-quarter (25%) of the Christmas tree fires, some type of heat source, such as a candle or equipment, was too close to the tree.
  • One-fifth (21%) of Christmas tree fires were intentional. 
  • Roughly three-quarters of Christmas tree fires occurred in December or January.
  • Two of every five (39%) home Christmas tree fires started in the living room.

First aid basics for the work place

12/16/2020 (Permalink)

SERVPRO logo and fire and water Great tips for the workplace.

Nosebleeds

Nosebleeds are very common in both children and adults and can be caused by trauma to the nose or simple irritation of the mucus membranes. Do not make a nosebleed victim raise their head or lie down, as this can actually make the bleeding worse. Instead, pinch the nostrils closed for as many as ten minutes, allowing the broken vein in the nose to close.

Cardiac Compressions

Nowadays, the American Heart Association doesn’t mandate that everyone learn rescue breathing—all you have to do is put your hands over the victim’s heart and push, to the beat of “Stayin’ Alive” by the Bee Gees. It’s a simple technique that could mean the difference between life and death, and the American Heart Association’s statistics demonstrate this in stark terms. Consider these facts

  • Approximately 88% of all cardiac arrests do not happen in a hospital or healthcare facility, and nowhere near healthcare professional.
  • A large percentage of cardiac arrest victims appear perfectly healthy just before their attack.
  • It takes approximately 8-12 minutes on average for an ambulance to arrive on the scene of an emergency.
  • Bystander CPR could increase the victim’s chance of survival by as much as 300. 

The Heimlich Maneuver

Not to be confused with CPR, the Heimlich maneuver is supposed to help someone who is choking on a foreign object. First, ask the victim if they are choking; in an emergency situation, the person will usually not be able to talk.

How to Treat Shock

Shock occurs when too little blood circulates to the brain. This means that the brain is not receiving enough oxygen, which leads to a feeling of faintness, disorientation, and dizziness. Shock may occur:

  • after an accident involving loss of blood
  • after a serious infection, with loss of fluids
  • after a serious burn
  • after other accidents that cause loss of fluids or blood
  • as part of an allergic reaction

Stop Heavy Bleeding

If someone is bleeding heavily, they will not be able to form a clot—and they could bleed out. You can stop the bleeding by putting pressure on the wound—ideally with a sterile cloth, although you can also use ripped pieces of T-shirt or anything else you have on hand. Raising the wounded limb over the heart will also help to slow down

Learn why SERVPRO ozones!

12/15/2020 (Permalink)

SERVPRO vehicles Learn more about Ozoneing by visiting our website. https://www.SERVPROprovo.com/

Are you one of the 1.3 million people each year that has had a home fire?  What do you do now?  How will you ever get rid of that smell?  OZONING!  What is ozoning you ask and Why does SERVPRO use it. 

Normal oxygen (O2) is converted to O3, which is commonly called ozone.  It reverts back to O2 in about an hour if the O3 is unused.  This leaves the air fresh and clean because the source of the order has been permanently removed.  And there are no artificial odors so the space becomes free of odors, as nature intended.

Outdoors, nature eliminates odors and microorganisms using UV light and O3.  Indoors, most places receive very little UV light or O3 to help eliminate the odors.  An ozone machine creates O3, or ozone, in a process that utilizes an electrical current.  Ozone sanitizes the air by breaking down odors and microorganisms at their source.

Nature creates O3 as a natural cleaning during thunderstorms, and also from the sunlight striking the earth’s atmosphere.  We have all taken a walk after a thunderstorm and experienced that fresh clean, fresh smell in the air.  That’s O3, or ozone, at work.

SERVPRO of Provo also offers a service at our facility where we can ozone specific items like clothing, furniture, or anything that has smoke damage and get it smelling better than new.

Heavy Snowfall Can Damage Your Provo Roof

11/25/2020 (Permalink)

Icicles on a roof  Let SERVPRO fix your roof if snow damage happens to you.

With the colder months of the season beginning to set in, Provo residents prepare for what could always potentially be a difficult winter. Heavier snowfalls threaten homes, especially when several days of hard snows compact onto roofs throughout the area without temperatures rising enough to melt or getting cold enough to freeze. Either of these scenarios presents a weight issue for your roof, which can expose vulnerable points to allow moisture penetration and eventual water flow into the property.

Your Provo home could experience flood damage if your roof is compromised. When water begins to find a path inside of your house through the attic space, the flow of melting snow from this opening in your insulation could be substantial depending on the amount of snow still trapped on top of the house. This water damage can spread quickly through the attic space and begin to affect the floors below.

Our SERVPRO team can respond quickly at the first sign of flooding in your home. We have the advanced equipment and the experience to help mitigate your loss while we establish what is necessary to overcome the effects throughout the property and return a restored home to you. This initial assessment can also help to provide your insurance provider with the necessary documentation and evidence of the damages to speed up the process of claim approval to afford the restoration work required.

With flooding in your home, the first step is boarding up the damaged area of the roof to prevent further penetration until reconstruction efforts can occur. Depending on the damages, these rebuilding efforts must happen before restoration work can begin. Our SERVPRO franchise offers to build back services to provide a comprehensive package for our customers with reputable licensed contractors.

Recovering from a flood is nothing that a homeowner should have to do alone. You can depend on our SERVPRO of Provo rapid response team to help mitigate the loss

What fire suppression system do you have?

11/4/2020 (Permalink)

Hanger in provo that has foam in it from a fire Thamkful SERVPRO could help these guys out. SERVPRO made it "Like it never even happened."

If you are using foam fire suppressants in your fire protection system.  They are a leading company in the distribution of foam for fire protection in the world.  Foam is an effective fire protectant for challenging fire hazards in industries such as the military, airports, petrochemical plants, and power plants.  There are many different types of foam fire suppressant products available from high expansion to Class A foams to name a few.

High Expansion Foam

As stated above, there are several types of foam and they all have their different uses.  High expansion foam is one of the types of foam used in the market today.  Facilities would choose this type of foam if they need a large volume of fire protectant that can fill a space in a hurry.  Facilities such as airport hangars have large open spaces that may need to be protected in a hurry so having a fire protectant that can fill that space rapidly becomes important.  This type of foam is used often in the event of Class A fires and also flammable liquid fires.  Normally running at a concentration of 2%, they have a high expansion foam that can be used in a variety of applications.  They also have a medium and low expansion foam as well that can be used depending on the specific hazard that is being protected.

Class A Foam Concentrates

Class A foam concentrates are used in many different firefighting applications.  They mix the foam with water which will help suppress Class A fires.  Class A fires are fires that deal with solid materials such as wood, paper, and or textiles.  Their Class A foam concentrate also has specific properties that when combined with water allow it to cling better to surfaces which minimize runoff and reduce the amount of water needed to extinguish the fire.  This makes it a more environmentally friendly foam concentrate than some of the other products on the market.

Fire Damage

Thanks to this foam fire suppression system this hanger here in Provo was saved and there was no significant fire damage done. This system did its job. SERVPRO came in and cleaned the foam up.

Prevent frozen pipes in your Spanish Fork home.

10/27/2020 (Permalink)

Water filling up in sink from faucet Preventing frozen pipes in your home can save you so much time, money, and hassle.

The sunsets a lot earlier, breath is visible outside and noses become runnier; these are all telltale signs that the weather is getting colder. Most people don't know, but along with the changes in bodily defenses, the cold weather means frozen pipes. Why are frozen pipes such a big deal? As the water that is left in your pipes freezes the water expands opening up seams, cracks, and holes in copper that pipes are made of. Eventually, that ice will melt allowing all the pressurized water to find an escape through the gates created by that unforgiving ice resulting in water damage.

Most people don't know that there are some VERY easy and inexpensive ways to prevent this from happening. 

1) Disconnect your hose!

2) Hose bib cover!

Very easy! Super inexpensive.

Home Fire Tips!

10/6/2020 (Permalink)

Before and after of a house fire SERVPRO cleaned up. Remember these tips if you have a home fire.

Each year more than 2,500 people die and 12,600 are injured in home fires in the United States. But unlike other disasters, home fires can be prevented! It’s important to know this: Fire is fast! There is no time to gather anything or make a phone call. In just two minutes, a fire could kill you. In five minutes, a house could be swallowed in flames. Fire is hot! Heat and smoke could be even more dangerous than the flames. Fire is dark! It can be hard to find your way out of your house in a fire.

BEFORE:

-Create a fire escape plan and practice it twice a year.

-Have smoke alarms in every bedroom and every floor of the house.

-Remind your parents to test the smoke alarms in your house every month.

-Find two ways to get out of each room. A window might be a second way if the door is blocked by fire or smoke.

-Practice feeling your way out of the house in the dark or with your eyes closed.

-Sleep with your door closed. It helps prevent fires from spreading quickly.

DURING:

-Get low and go! Crawl under the smoke to an exit. Heavy smoke and deadly gases collect along the ceiling.

- If you hear a smoke alarm, get out fast! You may only have a few seconds to escape.

-If smoke is blocking the door, use your second way out of the room or house.

-Feel the doorknob and door before opening it. If either is hot, leave the door closed and use the second way out. If you see smoke coming around the door, use the second way out.

-If you do open a door, open it slowly and be ready to shut it quickly if there’s smoke.

-Don’t hide from firefighters! They may look scary with all of their equipment, but they are there to help you.

- Tell firefighters if there are any pets trapped in the house. Don’t try to get them yourself!

-If your clothes catch on fire, stop-drop-roll! Stop, drop to the ground, and cover your face with your hands. Then roll over and over or back and forth until the fire is out.

AFTER:

-Don’t go back into any building unless a firefighter or your parents say it is safe.

What is water extraction?

9/23/2020 (Permalink)

baby trying to mop up water off the floors. Don't let this be you! Let SERVPRO help.

WATER EXTRACTION

When your house has suffered from a flood or if your house has water that you can’t figure out where it is coming from, water extraction is a must-have process to prevent secondary and extensive damage. If water is seeping excessively through the tile flooring or carpet, it could be because of leaking pipes, damaged grounds, or flooding. The cracks and gaps in the floor also allow the rainwater to penetrate underneath the flooring. Drainage issues could be one of the reasons, too.

Water extraction should be performed quickly but it should be done professionally and efficiently. Whether you are looking for emergency water extraction to control the leak or to protect the property, it will be an advantage if you know what water extraction is and how important it is to do the necessary action as soon as possible.

WHAT IS WATER EXTRACTION

What is water extraction? Before you agree on the contract, get to know what it is and why it is important. Water extraction is a kind of process recommended for the removal of excess water from the flooring and grounds of the house or property. It is a tough job that has to be left to professionals only because they have the expertise, the necessary tools and water extraction equipment, and the most efficient methods for water extraction.

The purpose of the water extraction process is to reduce the risk of damages to property, to prevent the growth of molds, and to restore the quality condition of the property. The methods used by the experts include stopping the source of excessive flow of water, draining of water, removal of non-visible water, drying of the grounds, dehumidifying the entire area.

Pumps can be used to pump out the water, and drying systems are used to dry the wall, ceiling, and cavities of the building. A high-end vacuum, on the other hand, is used for water extraction from the carpet. If you do not know how to extract water from the carpet, you can rely on the experts and their high technology methods.

Whether excess water is caused by flooding and natural disaster, or it is because of a bursting pipe underneath the ground, immediate action and attention should be given to your property. Water extraction is your most urgent response to this. Contact the experts at SERVPRO and let the professionals do the job.

Most common places for house fires!!

9/17/2020 (Permalink)

Fire damage in the kitchen Be prepared with the correct knowlegde when you have a home fire.

Kitchens

The heart of the home, kitchens are also the most common spot in the house for fires to start.  Specifically, unattended cooking is the leading cause of kitchen fires and fire-related injuries.

These man-made fires are also easily preventable: Keep an eye on the stove, oven, and other appliances like toaster ovens, and move combustible items away from the stove. Never leave the kitchen when you’re working with high heat during preparations like frying, boiling, or broiling—fires need only seconds to go from a small flame to an out-of-control blaze.

Bedrooms

Bedrooms are the most common spot in the house for electrical fires to start—about 15% of residential electrical fires begin there. And these fires have a high potential for tragedy since they often happen when people are asleep.

These fires are often due to faulty or overtaxed wiring or malfunctioning lighting, but bedroom fires also start with cords, space heaters, or electric blankets. Bedding, carpeting, draperies, and other creature comforts of your bedroom are often the first items ignited in a fire.

Living rooms

That beautiful Edwardian fireplace in the center of the living room sold you on your home, but it needs more maintenance and care than the occasional dusting and cute decor. Heating equipment is the second leading cause of house fires, with chimneys being the most likely type of heat source to cause a fire.

Fireplaces, chimneys, wood-burning stoves, and space heaters are all culprits for starting an out-of-control fire in the living room.

Attics and crawl spaces

Inaccessible attics and crawl spaces are easy to forget about, but 13% of electrical fires start in these neglected spaces. Electrical failure or malfunction accounts for about 88% of these fires.

If you live in an older home, suspect dubious DIY electrical work, or want reassurance that everything is in order, hire a professional, licensed electrician to check it out and address issues. While electrical problems can be expensive to fix, the cost of neglecting it can be devastating.

Laundry rooms

Laundry rooms are where 4% of residential fires begin, with dryers being the culprit of 92% of laundry room fires.

Outside areas

Residential fires start outside 4% of the time. Your grill, smoker, fire pit, and even dry vegetation can be sources of outdoor fires. 

Keep a fire extinguisher handy

Fire extinguishers can be the difference between a small kitchen fire and a catastrophe. Purchase and replace fire extinguishers for the rooms where fires are most likely to start, and choose the right class of extinguisher for the type of fire most likely to occur in that room.

SERVPRO is here to help if you have smoke or fire damage give us a call so we can get your home back to the way it should be.  

Fireman Combat Challenge!!

9/3/2020 (Permalink)

Ladder for the challenge with sponsor flags on it Bring your whole family. Kids can try the course out for free. This event is a blast. Watch these fireman compete in this fun course.

Did you know SERVPRO has a 5013C in place? Helping serve local heroes. Giving back to the community. We have the firefighter combat challenge coming to Utah. Such a wonderful event.   Registration is now LIVE!!!

Do you want to experience the “Toughest 2 minutes in Sports”? Here is your chance! Prices to compete this year are low so this is the perfect chance to try it out! You can compete a few different ways: (All in complete turnout gear and SCBA, but no running on air this year). INDIVIDUAL: $25 A competitor running the entire course. TEAM: 3-5 members, each who runs the course individually and the top individual times are added together. RELAY: $50 3-5 members each who completes part of the course before handing a baton to another member. TANDEM: $30 A pair of competitors each of whom completes roughly half the course.

Did you have water damage in your commercial building?

8/25/2020 (Permalink)

flooded water to a door with a saying that says  no flood job to big no job to small. SERVPRO has the equipment to help you with your commericial water damage!

Water damage is one of the most challenging issues that a property owner can face because of different factors. First, they can cause severe damage to one’s establishment and belongings when left unresolved. Second, it can cause the growth of mold.

WHAT IS WATER DAMAGE?

In a nutshell, it is the type of damage done on a structure and the belongings within due to excessive moisture and collected water. This usually happens in least-visited spaces of the establishment where water can collect without notice. They are also usually the lowest depths of one’s property like crawl spaces and basement.

Here is some equipment that might be needed for water damage…

AIR MOVERS

As the name suggests, it is an equipment used to move air, but in its process, it actually helps dry water-damaged flooring and surfaces by forcing moisture to evaporate more quickly.

DEHUMIDIFIERS

Another piece of equipment that can help in water damage restoration is the dehumidifier since it is specifically designed to deal with excessive moisture. Aside from that, it can also help maintain the humidity of an area to a set level.

AIR SCRUBBERS

You would probably have to deal with airborne contaminants as well, especially if you can smell the musk of mold in the air. You will need an air scrubber for that which filters out any particles in your indoor air.

RESTORATION MOISTURE METERS

Finally, you will need a restoration moisture meter. It is a device that gauges the severity of water damage on a surface or an area by assessing the moisture present. It is a must for you to have if you’re planning to do all the restoration on your own.

Here at SERVPRO of Provo we have all this equipment to help get your business back up and running and leave it “Like it never even happened.”

Fire and smoke damage do's and don'ts

7/29/2020 (Permalink)

smoke coming out of windows Call an expert at SERVPRO!!

While fire damage restoration is better left in the hands of professionals, there are some things you can do on your own. Take note, however, that DIY fire restoration is something you want to do only when the severity of the fire and smoke damage is small.

Fire damage can be a devastating experience both for home and business owners. Fire damage is difficult to overcome and repair, but there are simple things you can do to motivate the process. When you’re wondering what to do after a fire, here’s a look at things to do (and things not to do) during the fire restoration process.

DOS FOR FIRE DAMAGE RESTORATION

Your checklist for after a fire should contain certain non-negotiable tasks, including:

  • DO contact a certified restoration specialist: Make sure you immediately contact a certified fire and smoke restoration professional for remediation services
  • DO turn off utilities: Turn of water, electricity, gas, and any other utilities until a professional can evaluate if any of these systems were damaged during the fire.
  • DO break out the vacuum: A professional should provide service, but you can enhance the professional’s chances of success by doing the first pass on your own. Use a vacuum with a brush attachment and go over your upholstered furniture. Your furniture will look better as soon as the soot is removed. Also, cover your furniture with a sheet if you need to sit on it while waiting for professional help. This will prevent the soot and ash from grinding into your upholstery.
  • DO address your carpets, floors, and countertops: Give similar treatment to your carpets. Vacuum them for an immediate and superficial improvement over the damaged state. It will help prevent soot from grinding deeper into the carpet’s roots. Countertops and hardwood floors should be wiped clean to prevent the soot from deeply staining and clinging to the surfaces.
  • DO check your appliances: Your utilities should be off. Make sure to empty your freezer and refrigerator, and leave the doors open to prevent mold and mildew. Likewise, winterize your plumbing and drain your hot water heater and boiler. In the absence of heat during the fire damage restoration process, fluids can freeze and cause burst pipes and other damage.
  • DO take care of pets: Remove pets from your fire-damaged home. Lingering soot and smoke can be harmful to them.

DON’TS FOR FIRE DAMAGE RESTORATION

Your checklist should also include several things to avoid at all times, including:

  • DON’T use your AC, heater or electronics: Wait until a professional arrives on the scene — same with electronics like the television, computers, and DVD players. Turning on electronics can create greater damage.
  • DON’T clean walls or clothing: Also, do not clean walls, ceilings, and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice.
  • DON’T eat leftover food: Never eat anything that was in the home during the fire. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished.
  • DON’T wipe away powder from extinguishers: Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the cleanup of these areas.
  • ALWAYS CALL AN EXPERT
  • If you’re wondering what to do after a fire, it’s always tempting to start the cleanup process immediately and do as much as possible. The best course of action is to hire a certified professional to provide expert knowledge and service. The situation requires specialized tools and knowledge that only a professional can provide. A trusted professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible.

Why is there water in my basement?

7/21/2020 (Permalink)

Water in basement Get to the root of the problem!!

You walk down to the basement and turn on the lights — and you see water coming in. This is a challenge that is most likely to occur during springtime, so don’t be surprised if you have this experience in March, April or May when the weather is rainiest. This can happen in an unfinished basement, but cleanup and the related challenges are even more intensive when you have a wet basement that’s also finished with wet carpet, wood or tile.

When you do have water coming in a basement, it is important first to identify the reason for a wet basement floor — which will help you prevent it from happening again. It is equally as important to know how to clean up water in a basement so there’s no lasting damage.

REASONS YOU SEE WATER IN YOUR BASEMENT

When you have water coming in a basement, there is a long list of places to check for the leak. Here is what you should look for first:

  • Window Well: It is always nice to have windows in your basement, so you can enjoy a little bit of natural light. Groundwater and rainwater can accumulate, though, and make it more difficult for the integrity of your window wells to hold up. Examine your window wells for signs of leaks, and also check your gutters and downspouts. Overflowing gutters and downspouts can often lead to leaky window wells as water collects around the foundation of your house.
  • Honeycomb: If poorly mixed concrete was used to create your basement walls, honeycomb-like air pockets could form and allow water to leak in. You should be able to see these honeycomb formations, and they are relatively easy to treat as part of your basement waterproofing process.
  • Water Pipe Conduits: Water pipes need holes to get into your basement. These holes are typically sealed with a water plug, but those plugs only go so deep — about two inches on average. There may be a gap between the plug and the opening that allows for water to gather and leak into your basement.
  • Floor Drains: Water backups related to your own drain system or even the municipal water supply may lead to flooding up through your floor drain. Your basement’s waterproofing system should include a filter that draws this type of water away from your home. If you have one, and you are still experiencing water backups in your basement, it may be time to have the system serviced and checked for problems.
  • Wall Leaks: This is a challenge mostly in older homes. Water gathers in low spots after the soil settles over time. This lower settling level allows for water to begin leaking over the top of the wall of your basement. Water may also leak in through cracks in the middle of your walls, which is one of the more severe basement leaks. Middle-of-the-wall leaks appear because of massive pressure buildups in the ground and water pushing against the wall over time.
  • Sewer Pipes: Smaller sewer pipe leaks are the most difficult to deal with because they can go undetected for so long. You may first notice a sewer pipe leak of this variety by seeing stains on walls below the drain, ceiling staining or even signs of mold formation.
  • Floor Cracks: Basement floor cracks are often the result of a home settling over time. As your home settles, water begins to collect in spaces underground, applying pressure to your basement floor. Water can then leak into your basement through these cracks, or it can even enter as humidity that creates mold and mildew.
  • Sump Pumps: Sump pumps can fail for a number of reasons, including but not limited to poor installation, maintenance needs, clogged or frozen discharge lines, power failure, etc. A backup sump pump can help prevent leaking in most cases.

WHAT TO EXPECT WHEN YOU CALL A PRO

A professional can arrive at your home, assess the damage and make recommendations about the best course of action. A professional also has the experience and tools needed to navigate the situation safely and ensure you get the quickest, most effective solutions for your unique situation. Not only will SERVPRO know how to dry a wet basement, but they can also provide solutions that help prevent future issues and long-term damage.

Faster Water Cleanup

7/15/2020 (Permalink)

SERVPRO green trucks Let us at SERVPRO be your number 1!

When your home becomes a victim of a disaster that is spreading quickly throughout the property, you want to know that a phone call can retrieve experienced professionals with the ability to clean up the mess before your home becomes irreparably damaged. You need effective solutions to the water loss incident fast, and our franchise professionals can respond quickly to offer real-time results to the emergency in progress.

When a water disaster occurs, you need prompt water cleanup services. Many homeowners can quickly discover that recovering their home from substantial water loss situations can be overwhelming, and even stopping the source of the damage can prove problematic. For example, many residents have shut off valves for the water supply into the plumbing for their home, but few know where this shut off is, let alone how to access it if it is not out in the open. In these scenarios, you need a professional crew that can arrive shortly after you call with the expertise and experience to shut off the source of the water damage and begin effective strategies to preserve the property through extraction, drying and cleanup efforts.

Our SERVPRO professionals are a wise choice for restoring your home and mitigating the initial loss you could experience due to our commitment to having highly trained technicians available to our customers. Through the steps required to obtain the water restoration certification through the industry standard-setting organization IICRC, to our continued online and in-house educational opportunities, we can offer technicians prepared for a wide range of potential effects from significant water loss incidents to a property.

You often do not have the time to spare to get the damage and excess cleaned up when facing water loss incidents on the property. Instead of spending valuable time clicking through reviews on the internet, you can trust in the fast response and vast experience of our SERVPRO of North Utah County water restoration specialists. 

Checklist for water damage!

7/8/2020 (Permalink)

flood damaged basement Make a checklist!!!

Flood damage to home or business can be devastating and extremely costly. Restoring a flooded basement alone can already cost individuals and families $500-$10,000, depending on the floor area. If the entire house has been flooded, the National Flood Insurance Program (NFIP) provides a flood damage simulator which estimates that for 1-4 inches of water, flood damage repair can cost around $7,800. For 9-12 inches of water, it’s $18,930, and for 18 inches, prepare for $26,285!

QUICK ACTIONS FOR FLOOD DAMAGE RESTORATION

The first 24 hours after flood invaded your home or property is very crucial in preventing further damage. Once the water subsides, it’s time that you take immediate action.

DOCUMENT THE DAMAGE

Before you move, change or repair anything, take photos or a video of your damaged home. This is very important especially if you are filing for an insurance claim. Making repairs before documenting the extent of damage can potentially decrease the extent of your coverage.

CONTACT FLOOD INSURANCE PROVIDER IMMEDIATELY

If your home has been seriously damaged, you may need the help of a professional flood damage repair company. Your goal is to remove water and dry everything as soon as possible to prevent mold build-up, rotting, and other problems.

ASSESS THE DAMAGE:

Wallboard and drywall act like a sponge and are very susceptible to water damage. Foam sheets of insulation should be hosed off and dried, furniture was taken out to dry under the sun completely (otherwise, they may warp and crack), and floor coverings were taken out as well.

SERVPRO of North Utah County is well-versed in dealing with water damages. We have helped commercial properties in the Silicon Slopes as well as residents of Lehi remove water and prevent the risk of secondary damages like mold or mildew buildup. We are just a phone call away and are local to the area which reduces our call out times.

One of the difficulties with water damage is that moisture can seep into crawlspaces or cracks and reside there unnoticed for days, weeks or months. Using state-of-the-art moisture detectors and our commitment to providing the very best service we are here to ensure your water damage issue is dealt with effectively and efficiently.

All of our technicians live and work right here in Lehi and the surrounding area. So we have experience in dealing with unique residences as well as commercial businesses. Call us today for a professional inspection, remediation, and restoration service from an award-winning business.

Utah Wildfires

6/29/2020 (Permalink)

Wildfire picture with flames Stay safe here in Utah with these wildfires.

Are you one of the homes that are near these Utah wildfires?  Does your home smell like smoke? How will you ever get rid of that smell?  OZONING!  What is ozoning and how does it work?

Normal oxygen (O2) is converted to O3, which is commonly called ozone.  It reverts back to O2 in about an hour if the O3 is unused.  This leaves the air fresh and clean because the source of the order has been permanently removed.  And there are no artificial odors so the space becomes free of odors, as nature intended.

Outdoors, nature eliminates odors and microorganisms using UV light and O3.  Indoors, most places receive very little UV light or O3 to help eliminate the odors.  An ozone machine creates O3, or ozone, in a process that utilizes an electrical current.  Ozone sanitizes the air by breaking down odors and microorganisms at their source.

Nature creates O3 as a natural cleaning during thunderstorms, and also from the sunlight striking the earth’s atmosphere.  We have all taken a walk after a thunderstorm and experienced that fresh clean, fresh smell in the air.  That’s O3, or ozone, at work.

SERVPRO also offers a service at our facility where we can ozone specific items like clothing, furniture, or anything that has smoke damage and get it smelling better than new.

HOW TO REMOVE SMOKE ODOR FROM YOUR HOME!!

6/10/2020 (Permalink)

smoke coming out of windows Smoke damage is no joke. Call SERVPRO to help.

SMOKE ODOR – WHAT CAUSES IT?

Obviously, the smell of smoke is caused by a fire. There’s truth in the saying “where there’s smoke, there’s fire,” after all. Now, the smell of smoke could be caused by a fire in your kitchen because you forgot to turn off the stove. It could be burnt food because your partner can’t cook to save his/her life. It could be smoke from a cigar or cigarette.

It can even be from your neighbor who is nice enough to burn something right outside your open window. It doesn’t really matter what the source is (though you do need to locate the source for safety purposes, ok?) because it all comes down to one thing – the smell sticks to your house and belongings like glue. And eliminating that smell is just a small part of the problem.

Any kind of smoke that is caused by burning carbon-based materials such as wood, paper, oil, gas, or food can produce carbon monoxide. If you don’t know this yet, this is an odorless, colorless gas that can be harmful.

HOW TO ELIMINATE SMOKE ODOR IN HOUSE

When it comes to smoke odor removal, there are several options available. Some may use scented candles, air fresheners, and sprays to get rid of smoke odor or any kind of unpleasant smell.

However, they’ll soon realize that there is only so much scented candles or sprays can do for the problem. In fact, they can make matters worse, as they simply combine with the smoke smell and leave behind something quite unpleasant. Even opening your windows and letting fresh air in won’t be getting rid of the smoke odor completely.

A lot of people believe that a good scrub will be enough to get rid of the smell of smoke in a house. And they’re right in a sense. You can scrub your walls plus your ceilings with ammonia and water to get rid of the smell of smoke, especially if it was just a small amount and the room wasn’t exposed too long to the smoke. You probably won’t be able to smell it anymore. However, it won’t be cleaning something more important – the air you breathe.

Vinegar and baking sodas are natural odor neutralizers and another good option. You can place some vinegar in the room and baking soda in the carpet to start eliminating the smell of smoke. It’s going to work but it’ll take time and several repeats to get the smell completely out.

While using these may be tedious, they’re a lot cheaper than choosing a professional. In fact, if the smoke particles have had time to sink into the upholstery, curtains, and even your clothes, washing them with vinegar and baking soda is your best bet.

But vinegar and baking soda still leave one problem behind – the remaining invisible-to-the-naked-eye smoke particles still hanging around in the air. Plus, since you used ammonia in cleaning the heck out of your walls and ceilings, you may have now added chemical fumes to your indoor air. The world is such a scary place, ain’t it? But there’s no need to panic. Take a deep breath (or not) and calm yourself. There is a way out of this dilemma.

THE REAL SMOKE ODOR EXTERMINATOR

     While all the other solutions we gave are handy, they won’t completely clean your environment of gases and chemical fumes. The next step to ensure that your indoor air quality is top-notch is to have SERVPRO come in with air scrubbers.

What is an air scrubber? Well, it’s a portable air filtration system that makes use of a series of filters to capture contaminants in the air and recirculate the clean air in an enclosed space. Air scrubbers come in a variety of sizes with different features and capabilities. But most of them will operate using the same basic principle – the motor will power a blower or fan that will draw in the air, letting them pass through the filters. The first stage is the pre-filter stage where the large particles in the air are trapped. The second stage will contain a carbon filter that captures the gas and vapor molecules – the odors that we smell including the harmful smoke particles in the air. The third and final stage is the primary filter which is a HEPA (high-efficiency particulate air) filter, able to capture 99.97% of particles in the air that can be as small as 0.3 micrometers.

Once it passes through all three filters, the decontaminated air will be exhausted. What all that means is that the smell, as well as the source of the smell, is completely eliminated. It’s not masked. It’s also not just decreased to undetectable amounts, it’s completely gone.

Take note that an air scrubber “scrubs” the air. Any smoke particles that get trapped in the surfaces of walls and inside fabric will remain there. Which is why you’ll still need to use a little elbow grease to wash away the smell of smoke on your belongings.

Aside from the fact that an air scrubber will clean your air of smoke particles, are there any other benefits of having them? Good question. There are, actually. First of all, using an air scrubber gets your air clean in a few minutes.

The second benefit is that it doesn’t only filter out smoke odors. It also filters out mold, dust, pollen, and pet dander. Any particles that could potentially trigger any allergies are eliminated along with the smoke. And the ultimate benefit of an air scrubber is a simple fact that you can “clean” your air every so often. Indoor air pollution is no joke.

Is there black mold in you commercial building?

6/3/2020 (Permalink)

finger pointing to black mold on wall Mold can be dangerous. Black mold signs and symptoms.

The growth of mold and mildew will always be a big issue for property owners. They can destroy the integrity of one’s property, but what is black mold? In a nutshell, it is made up of several species of toxic mold that thrives in humid environments but most professionals focus on specific type: Stachybotrys chartarum. It can be recognized by their greenish-black color on the surfaces they grow on.

How dangerous is black mold? 

BLACK MOLD SIGNS 

It is important to note, though, that not all types of mold are toxic. But this doesn’t mean that you should ignore their presence. It is crucial to identify the typical signs of black mold infestation.

COLOR

The first tell-tale sign is its color. It can be distinguished by its black or greenish-black hue. There are certain species, though, that manifest with a grayish color and a powdery texture.

TOXIC BLACK MOLD 

Aside from the visual cues as your toxic black mold grow in clusters, you can also identify that there is black mold growth in your home with its strong distinguished odor. The smell can be pretty hard to miss, but we certainly recommend getting the help of a professional when in doubt.

Here at SERVPRO we can help get your commercial building back to the way it should be...mold-free. We can test to make sure we know what mold we are dealing with and help to get rid of it the correct way. 

Certified Clean!!

5/18/2020 (Permalink)

Sign on business door saying certified clean Be certified clean!!

The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned.

As your favorite stores and businesses are beginning to open up their doors, we are offering them an additional step to help ensure your confidence with a higher cleaning service.

Our new Certified: SERVPRO Cleaned program is a weekly viral pathogen cleaning service,
designed just for your business.

SERVPRO Commercial Services

5/7/2020 (Permalink)

Here to help. Employee in hazmat suit. We would love to help you with your commercial cleanup

SERVPRO of Provo is the service of choice for commercial property restoration, cleaning, and assessment. We are proud of our thriving technology center, as well as our businesses in Provo, Orem, and surrounding areas. Our Large Loss team can minimize downtime on any sizable commercial damage. We can develop project-specific plans and mitigative approaches that exceed your expectations and get your property back in business sooner rather than later.

Professional assistance is crucial when a cleaning job goes beyond the remit of your in-house janitor. Equally, a natural disaster or accidental fire can cause a loss of revenue if not remedied quickly and efficiently. Our team has over 38 years’ experience in the industry and have worked commercial restoration services just like yours. We bring with us the very best equipment alongside qualified, certified technicians who work with you to get your business back to preloss conditions. 

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Commercial Building Restoration Services

SERVPRO of Provo is available 24 hours a day to restore your property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. 

Commercial Building Cleaning Services

We offer professional cleaning and preventative maintenance for your carpet and upholstery that keeps your property looking its best. Our cleaning system offers a number of specialized cleaning options to match your needs. Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of Provo. 

Tips during a power outage!!

4/28/2020 (Permalink)

Power outage sign Being prepared for power outages can make things go so much smoother in a stressful situation.

Power outages are incredibly common.  Surprisingly, power outages are even getting worse in the USA.  According to Inside Energy, the annual average of power outages doubles every five years! The reason for this has to do with aging infrastructure, more frequent storms, and problems sustaining the electric grid as populations grow.

Few people are prepared for them and even fewer people know what to do if the power goes out.

Steps to Take Immediately After the Power Goes Out

Step 1: Turn On Your Emergency Lights

Make sure your emergency lights are somewhere accessible in case you have to find them in the dark.  Ideally, keep a flashlight in each room of your home.

In general, it is better to use battery-operated lights instead of candles because of the fire risk.

Step 2: See If Your Neighbors Have Power

If your neighbors still have electricity, then the problem is likely inside your home.  Start by checking the main fuses or circuit breakers to see if they have blown.

Step 3: Check the Extent of the Problem

If your neighbors also don’t have electricity, you’ll want to see how wide-spread the problem is.  You can do this by calling your power supplier.  It might take a while to get through to them if a lot of people are trying to call.

You can also try calling friends who live nearby to see if they have power or not.

Step 4: Contact Family Members

During large power outages, stoplights and streetlights can go out too – making it unsafe to drive.

If your family members aren’t at home, get in contact with them.  It might be best for them to remain at their current location until it is safer for them to come home.

Note that your family should have a contact plan in place.

Step 5: Unplug Appliances

When the power comes back on, it can cause a huge power spike which may damage electronics.

Hopefully, all of your sensitive electronics are on surge protectors.

Even if they are, it is still smart to unplug all of your sensitive (expensive) electronics from the wall so they don’t get damaged when the power comes back on.

Step 6: See if Water is Safe to Drink

When the power goes out, water treatment centers might not work.  You could still have clean-looking water coming from the tap, but it might not be safe to drink!

Call your local authorities to see if the water is safe to drink.  Or, you can listen to your emergency radio to see if there is a “boil alert” in place.

**If you are unsure whether the water is safe to drink, always play it safe!  Treat water before drinking it or use bottled water.

Step 7: Keep Fridge and Freezer Closed

According to Ready.gov, food kept in an unopened refrigerator will stay cold for about 4 hours.

A full freezer will keep its temperature for about 48 hours. You can learn more about this on their food safety page.

Step 8:  Save Your Phone’s Battery

Turn off any power-consuming apps on your phone to save its battery.  Do this even if you have a solar charger because you might not always be able to charge it.

Step 9: Stay Cool (Summer Power Outages)

If the power outage occurs during a heatwave and you have health conditions, then you might need to evacuate your home to a cooler location, such as a shopping mall or church.

Step 10: Stay Warm (Winter Power Outages)

If the power outage occurs during winter, now is the time to start using your emergency heating method.  A wood stove is my personal favorite off-grid heating method.

Be cautious about using generators, camp stoves, or grills for heating as they can cause carbon monoxide poisoning.

You can get some passive solar heating during the daytime by keeping all curtains closed except those on south-facing windows.  Close all drapes at night to trap some heat, and line windows and doorways with towels to prevent heat from escaping.

What you can expect when you call SERVPRO of Provo with a water loss!

4/16/2020 (Permalink)

SERVPRO logo with green back ground We at SERVPRO want you to know what to expect when you call us with a water loss.

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washer leaked or a large loss where you come home to several inches of water filling your basement.  Whenever you are dealing with water in your home it is important action is taken ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO of Provo knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time.  Water Damage is the cornerstone of our business.

What should you expect when you call SERVPRO? When you call we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

  • Your name and contact information
  • Your insurance information (including agent name) if applicable
  • The street address of the damaged home
  • When did the flooding/water damage occur?
  • What caused the water damaged, (if known)?
  • Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this point our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

Rebuilding your home after a storm event.

4/9/2020 (Permalink)

SERVPRO logo with lightning We take pride in our work!!

Disasters can cause significant damage and lingering effects within your home. Flooding can be common to the area throughout certain times of the year. These disasters threaten your home with extensive water damage, but also the possibility of contamination and health hazards. Flooding often from rising water levels, and this high volume of water can impact wastewater facilities and sewer systems on the path to your home, for example, which can cause health risks for those exposed to these contaminated floodwaters.


Inspections and risk assessments are performed on your flood-damaged home initially when you contact our IICRC-certified restoration technicians. We utilize this information to determine the threats posed to the occupants of the house and our professionals on-site, as well as getting a general idea of the structural concerns and irreparably damaged areas of the property that must get removed to proceed with the restoration process.

Rebuilding after a storm or flood in your home requires professionals with the knowledge both in structural integrity and reconstruction as well as technicians with the expertise to restore areas of your home without unnecessary demolition. Preserving and reconstructing is a determination made by both our experienced technicians on site and our contracting division responsible for the reconstruction and replacement of removed structural elements.

Areas of your home must get removed in these situations regardless of when exposed to flood water that heavily soils and potentially contaminates areas of your home. Carpeting and drywall are often among the most frequently removed of these materials, and our contractors can quickly replace these removed elements once the area gets cleaned and dried thoroughly.

Flood damages in your home often leads to the removal of heavily damaged structural components and materials, but our we can help you quickly rebuild and restore your property. With our comprehensive approach, our team can offer mitigation, reconstruction, and restoration services to our customers to save time and money. 

Are you prepared for an earthquake?

3/31/2020 (Permalink)

rain and lightning Storms can be so unpredictable.

Living in Utah might have you wondering why we too should be ready for when storms come. Utah does not see many major storms throughout the year but storms should still be something we prepare ourselves for. With the latest earthquakes, we really should be making sure we are prepared. 

When your home is hit by a flood or storm, or even an earthquake remember that your local SERVPRO of North Utah County is here to restore your home to its pre-storm condition. We specialize in restoring homes and buildings in a quick and timely manner so that you and your family could go back into your normal routine.

The Right Choice For Fire Recovery At Your Home is SERVPRO!!

3/30/2020 (Permalink)

House on fire!! When a fire affects your home, you have damages that you have to overcome to return to comfortable living in the house.

When a fire affects your Orem residence, regardless of size and severity, you have effects that you have to overcome to return to comfortable living in the house. Most homeowners would agree that the most efficient approach to returning their home to preloss conditions is through the use of a professional restoration company, but how do you choose which one is the best fit for you?

When fire damages affect your Orem home, you do not want to have to spend days mulling over internet results and reviews to determine the best fit for returning your home to its original state. Our SERVPRO team is a wise choice for several reasons, the first of which being that we are available 24/7 to help you through any emergency that impacts your home with effective and fast mitigation solutions designed to protect your property and the contents within it.

Another consideration that you can make about our SERVPRO franchise is our highly-trained technicians. Not only do all of the professionals undergo extensive education to obtain their IICRC-certifications for Fire and Smoke Restoration, but this hard-earned accreditation is not the end for our team. We strive to be knowledgeable in all areas of fire restoration, showcasing the most modern and effective techniques. This knowledge gets obtained through continued training through in-house and e-learning opportunities.

We want to help every customer return to their home fast after a fire has threatened the property. We have advanced technology and industry-leading equipment designed to mitigate your loss and restore your home entirely as promptly as possible. From premier cleaning services and deodorization efforts to water removal needs after fire extinguishment, we have the tools to get you back in your home quickly.

While you might have been on the fence about which way to proceed when fire damage threatens your home, but you can see how our team is a wise choice for efficient results. You can count on our SERVPRO of Provo dedicated professionals to show up quickly and have the expertise and equipment to make a difference fast. Give us a call today at (801) 226-1363.

Click here for more about Orem.

SERVPRO is Here to Help during this time of need

3/24/2020 (Permalink)

SERVPRO employee in hazmat suit Let SERVPRO help you!!

We are Cleaning Experts

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today –SERVPRO of Provo

Have SERVPRO of North Utah County clean your home or business today to keep you safe from COVID-19!

3/17/2020 (Permalink)

Here to help and SERVPRO logo. Don't let the Coronavirus get to you!!

  • We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. Call SERVPRO of North Utah County to see how we can help clean your home or business.
  • Stop the spread of germs with a professional cleaning for your home or business. 

 COVID-19

  • Wash hands
  • Avoid touching face
  • Clean and sanitize house
  • Clean and sanitize office

Smoke Smelling up your home? Let us professionals help you!

3/16/2020 (Permalink)

Smoke coming out of home Don't let smoke damage ruin your day!!

Are you one of the 1.3 million people each year that has had a home fire? How will you ever get rid of that smell?  OZONING!  What is ozoning and how does it work?

Normal oxygen (O2) is converted to O3, which is commonly called ozone.  It reverts back to O2 in about an hour if the O3 is unused.  This leaves the air fresh and clean because the source of the order has been permanently removed.  And there are no artificial odors so the space becomes free of odors, as nature intended.

Outdoors, nature eliminates odors and microorganisms using UV light and O3.  Indoors, most places receive very little UV light or O3 to help eliminate the odors.  An ozone machine creates O3, or ozone, in a process that utilizes an electrical current.  Ozone sanitizes the air by breaking down odors and microorganisms at their source.

Nature creates O3 as a natural cleaning during thunderstorms, and also from the sunlight striking the earth’s atmosphere.  We have all taken a walk after a thunderstorm and experienced that fresh clean, fresh smell in the air.  That’s O3, or ozone, at work.

SERVPRO also offers a service at our facility where we can ozone specific items like clothing, furniture, or anything that has smoke damage and get it smelling better than new.

Maintenance on your dish washer can lower your risk of water damage to your home!!

3/5/2020 (Permalink)

Water coming out of dishwasher Call SERVPRO today if this happens to you.

The dishwasher in your Orem residence certainly has made life a little easier than the tiresome hours that used to get spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damage in there Spanish Fork home. From the simplest of mistakes that any user could make to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean up services in your home, do not hesitate to give our SERVPRO of Provo restoration specialists a call today at (801) 226-1363.

Tips on how to avoid frozen pipes during a winter storm in Provo.

3/3/2020 (Permalink)

sign that says Storm Ahead with rain Utah storms can make some serious damage!!

For those who leave their homes for extended periods of time during cold winter storms, it may be important to know what to do to prevent water pipes from freezing and bursting. Water in a pipe that freezes and ultimately bursts may result in a flooded home. This could create a horrible situation for a homeowner. While water damage repair professionals can be called to complete a water pipe repair due to a broken pipe, there are steps that a homeowner can take to prevent the situation from occurring in the first place. Here are three simple ways to help prevent frozen or bursting pipes.

1. Keep the Heat On


In cold climates, it may be very helpful to keep the heater turned on anytime that the house will be vacant. Keeping the heat turned to at least 50 degrees Fahrenheit may help to prevent pipes from freezing. Also opening cabinet doors underneath sinks and where pipes are located may help air to circulate around pipes and keep them warm.

2. Turn Water in the Home Off or Allow Faucets to Drip

A homeowner may choose to turn the water to the home off entirely. However, if the water is to remain on while the family is out of town, keeping faucets open a little bit may prevent a broken pipe. Water expands when it freezes. Therefore, faucets that drip can help prevent the freezing of stationary water and relieve pressure inside the pipes, avoiding the need for a water pipe repair due to a rupture.

Just a few reasons why SERVPRO is AMAZING!!

3/3/2020 (Permalink)

SERVPRO vehicles Choose SERPVRO...We can make it "Like it never even happened."

WHY SERVPRO

  1. 38+ Years’ Experience in the Industry

Owners Libbie & Tom Hamman opened their first franchise over 38 years ago after they experiences not one but two kitchen fires.  They have been leading the way since!

  1. We Respond Immediately When You Need Us Most

Home emergencies don’t wait for regular business hours and neither do we. SERVPRO of Provo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

  1. Qualified Technicians and Team Members

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: IIRCRC training, Employee Certification training, E-Learning programs, and Continuing Education Classes.

  1. We Are Ready to Handle Any Loss

SERVPRO of Provo is ready to handle your loss whether it is a water loss caused from a leaky dishwasher in your home, or water loss in your commercial business caused by fire sprinklers throughout the entire structure.

  1. We Understand The Stress Of A Loss In Your Home

We at SERVPRO of Provo understand the stress a hardship in your home can cause and our staff is there to make it as easy as possible. Our technicians know it is your house but treat it with respect like their own.  Our hope is to take that stress from you and make it “Like it never even happened.”

Did you know SERVPRO of Provo will come clean your ducts at your commercial business?

2/26/2020 (Permalink)

Lint in air duct. Don't let your ducts get dirty!!

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • It helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • It helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO today, 801-226-1363.

The Right Choice For Fire Recovery At Your Spanish Fork Home!

2/12/2020 (Permalink)

SERVPRO trucks and SERVPRO employees Choosing SERVPRO is the best decision!!

When a fire affects your, regardless of size and severity, you have effects that you have to overcome to return to comfortable living in the house. Most homeowners would agree that the most efficient approach to returning their home to preloss conditions is through the use of a professional restoration company, but how do you choose which one is the best fit for you?

When fire damages affect your Orem home, you do not want to have to spend days mulling over internet results and reviews to determine the best fit for returning your home to its original state. Our SERVPRO team is a wise choice for several reasons, the first of which being that we are available 24/7 to help you through any emergency that impacts your home with effective and fast mitigation solutions designed to protect your property and the contents within it.

Another consideration that you can make about our SERVPRO franchise is our highly-trained technicians. Not only do all of the professionals undergo extensive education to obtain their IICRC-certifications for Fire and Smoke Restoration, but this hard-earned accreditation is not the end for our team. We strive to be knowledgeable in all areas of fire restoration, showcasing the most modern and effective techniques. This knowledge gets obtained through continued training through in-house and e-learning opportunities.

We want to help every customer return to their home fast after a fire has threatened the property. We have advanced technology and industry-leading equipment designed to mitigate your loss and restore your home entirely as promptly as possible. From premier cleaning services and deodorization efforts to water removal needs after fire extinguishment, we have the tools to get you back in your home quickly.

While you might have been on the fence about which way to proceed when fire damage threatens your home, but you can see how our team is a wise choice for efficient results. You can count on our SERVPRO of Provo dedicated professionals to show up quickly and have the expertise and equipment to make a difference fast. Give us a call today at (801) 226-1363.

Storms Can Hit Fast! Tips To Be Prepared!

1/29/2020 (Permalink)

trees and snow Prepare your home for extreme cold!!

It's that time of the year again; time to prepare ourselves and homes for the brutal cold of winter storms. It is not something anyone looks forward to but it is best to be prepared.  

Follow these tips recommended by www.ready.gov/winter-weather to prepare yourself and your home for winter.

Before Snowstorms and Extreme Cold

  • Make a family communication plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  • Make an emergency kit for at least three days of self-sufficiency.
  • Keep space heater safety in mind: Use electric space heaters with automatic shut-off switches and non-glowing elements. Remember to keep all heat sources at least three feet away from furniture and drapes.

Prepare Your Home

  • Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep the warm air inside.
  • Make sure you have a working carbon monoxide detector.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
  • Learn how to shut off water valves (in case a pipe bursts).
  • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
  • If you have a wood-burning fireplace, consider storing wood to keep you warm if winter weather knocks out your heat. Also, make sure you have your chimney cleaned and inspected every year.
  • Have at least one of the following heat sources in case the power goes out:
    • Extra blankets, sleeping bags, and warm winter coats
    • Fireplace or wood-burning stove with plenty of dry firewood, or a gas log fireplace
    • Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
    • Plan to bring pets inside.
    • Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.

Follow these recommended tips and you will be prepared for those cold winters’ days.

SERVPRO offers Commercial Cleaning in Provo!

1/28/2020 (Permalink)

SERVPRO vehicles Let SERVPRO come clean your commercial building!

If you are the owner of commercial business you probably don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, tag us in. Whether it’s removing an odor problem or deep cleaning your flooring or carpets, you can rely on us to make your workspace look, smell, and feel it’s very best.

SERVPRO of North Utah County will get the job done right and get it done quickly because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

We also offer these specialized services:

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Document Restoration
  • Drapes and Blinds
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

Go ahead, Give us a call, Tag us in, We’ll make it "Like it never even happened."

Prepare Your Car For Winter Storms!

1/21/2020 (Permalink)

Car with snow on top You don't want to be stuck in a storm without being prepared.

We have all been there, its cold and snowing and you are having car problems.  Follow these tips to help prepare yourself and your car for a winter storm.

  1. Start to prepare your car before Thanksgiving if possible.  It's easy to do it before it gets cold and snowy. Better too soon than too late.
  2. Check the tire pressure at least once a month through the winter.  As it gets colder outside the air molecules get smaller and tire pressure goes down. Low tire pressure will make your car under preform. You can find the suggested PSI (pounds per square inch) on your tires or on inside the driver’s side door jam.
  3. Have your battery tested.  Nothing is worse than a dead battery when you’re freezing, not home or late for work.  Also make sure you have jumper cables in case you or someone you come across need them.
  4. Check your windshield for cracks and make sure you have good windshield wipers.  The cold can make your windshield crack and obstruct your vision.  Bad wipers can cause all sorts of problems and are an easy fix.
  5. Inspect your headlights and brake lights.  If it’s storming or dark your car can become very hard to see and cause an accident.
  6. Make sure you have warm clothes, proper winter shoes, and a blanket in your car in case you get stuck in traffic or your car breaks down.  This could save your life.
  7. Lastly, ALWAYS make sure you have a couple water bottles in your car somewhere.  No matter the time of year this could save your life or someone else's.

Follow these tips and you will be prepared for those winter storms that are bound to hit.

Tips On How To Prepare Your Pleasant Grove Commercial Building For Utah Snow Storms.

1/14/2020 (Permalink)

Shovel in snow SERVPRO is here to keep you safe this winter!

Is your commercial building ready for a snowstorm?

Prevent Costly Facility Issues with these Facility Maintenance Winter Tips

Snow, ice, and freezing rain can wreak havoc on a commercial building, especially if you are not prepared. Here is a checklist of tasks to help any building owner prepare for a snowstorm.

Checklist to Prepare Your Office Building for a Snow Storm:

  • Have a Plan: As a property manager, it is important to have a written emergency and disaster plan in place, including preventive measures and procedures. Also, list critical shut-off locations for water, electrical mains, emergency generators, and fire protection systems.
  • Preventative Maintenance: Have your water heater and HVAC system inspected and serviced regularly.
  • Identify and Address Potential Issues: Before the storm hits, it is important to identify and address potential issues, such as pavement roof drainage issues that can cause water to drain onto walkways.
  • Snow Removal: The flat roofs on most commercial buildings are prone to freezing, thawing, and refreezing, which can plug roof drains and add excess weight, which could cause the roof to collapse. This is why it is so important to remove snow as necessary.
  • Pipes: Wrap exposed pipes with insulation sleeves to keep them from freezing. If a pipe does freeze and burst, turn off the main water supply to the pipe immediately and leave the faucet open until repairs can be made.
  • Clear Walkways: Keep walkways clear of snow and ice. Use salt, chemical pellets, and sand as appropriate.

HVAC 

  • HVAC System: Be sure your cooling tower heaters and piping heat traces are functioning to protect them from freezing. Also, heat pumps and condensing units can fail when snow builds up around them and restricts airflow, so be sure to keep them clear of snow & ice buildup.  Make sure your economizer is not calling for outside air. Check that outside damper function properly as in some instances they may need to be closed manually.
  • Temperatures:  Check your set-back temperatures after hours and determine if hard-to-heat areas need to be adjusted to higher temperatures to protect critical building equipment and systems.
 

Avoid Tragedy This Holiday Season In Your Provo Home!!

12/23/2019 (Permalink)

Christmas tree on fire. Be safe this holiday season.

7 tips for preventing a Christmas tree-related fire

  • Pick a fresh tree
  • Keep the tree watered
  • Keep the tree away from heat
  • Shake the tree
  • Check the tree lights
  • Turn tree off when you’re not home
  • Get rid of your tree soon after the holidays

Winter holiday fire facts

  • Between 2013-2017, U.S. fire departments responded to an average of 160 home fires that started with Christmas trees per year. These fires caused an average of three deaths, 15 injuries, and $10 million in direct property damage annually.
  • On average, one of every 52 reported home fires that began with a Christmas tree resulted in a death, compared to an average of one death per 135 total reported home fires.
  • Electrical distribution or lighting equipment was involved in 44% of home Christmas tree fires.
  • In one-quarter (25%) of the Christmas tree fires, some type of heat source, such as a candle or equipment, was too close to the tree.
  • One-fifth (21%) of Christmas tree fires were intentional. 
  • Roughly three-quarters of Christmas tree fires occurred in December or January.
  • Two of every five (39%) home Christmas tree fires started in the living room.

SERVPRO can help if you find yourself in this type of disaster. 

Is your Provo commercial building ready for a snowstorm?

11/26/2019 (Permalink)

lots of snow with a shovel Keep safe this winter season!!

Prevent Costly Facility Issues with these Facility Maintenance Winter Tips

Snow, ice, and freezing rain can wreak havoc on a commercial building, especially if you are not prepared. Here is a checklist of tasks to help any building owner prepare for a snowstorm.

Checklist to Prepare Your Office Building for a Snow Storm:

  • Have a Plan: As a property manager, it is important to have a written emergency and disaster plan in place, including preventive measures and procedures. Also, list critical shut-off locations for water, electrical mains, emergency generators, and fire protection systems.
  • Preventative Maintenance: Have your water heater and HVAC system inspected and serviced regularly.
  • Identify and Address Potential Issues: Before the storm hits, it is important to identify and address potential issues, such as pavement roof drainage issues that can cause water to drain onto walkways.
  • Snow Removal: The flat roofs on most commercial buildings are prone to freezing, thawing, and refreezing, which can plug roof drains and add excess weight, which could cause the roof to collapse. This is why it is so important to remove snow as necessary.
  • Pipes: Wrap exposed pipes with insulation sleeves to keep them from freezing. If a pipe does freeze and burst, turn off the main water supply to the pipe immediately and leave the faucet open until repairs can be made.
  • Clear Walkways: Keep walkways clear of snow and ice. Use salt, chemical pellets, and sand as appropriate.

Keep your business safe from snowstorms. Tp get more trips please visit our SERVPRO website

Why quick response water damage mitigation in Provo is important!

11/21/2019 (Permalink)

Flooded home at the front door No flood is too big for SERVPRO!!

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious bio-hazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Disaster Response Is Teamwork!

11/12/2019 (Permalink)

Our green SERVPRO vehicle parked outside our building. SERVPRO is the best!!!

There is a cleaning and restoration business located in Provo area. You see their bright green trucks at businesses and residences around town. Their advertisements talk about disaster recovery. They seem to be good at drying buildings and always have the equipment needed. They will show up at commercial and residential locations after:

  • Fires
  • Floods
  • storms
  • Mold outbreaks

SERVPRO Has a Secret Weapon

That small company is one of many similar businesses around the country. At last count, there were more than 1,700 of them. Every one of them works locally, just like the one near you. Their corporate office activates the Disaster Recovery Team. The team turns those local experts into a regional task force. The recovery team is the communications center. It coordinates the activities of the task force and temporary labor brought in to assist with the damage.

Not all emergencies require a big response. They also have smaller response teams positioned. Those teams provide the same support as the corporate team, but on a smaller scale. These storm teams also play a role in larger regional disasters. They provide an intermediate level of control and operate as mobile command centers.

You now understand what makes that small cleaning and restoration business so special. They really are disaster recovery specialists. When fire damage, water damage or bad weather affect your home, you now know who to call. Those local cleaning and restoration professionals are ready to handle your problem. When they finish with the damage, your home will feel and look “Like it never even happened."

Beware of Ice Dams!

10/22/2019 (Permalink)

Ice dam diagram Ice dam diagram

There's an old saying in Utah, "if you don't like the weather wait 5 minutes." So far our autumn has fluctuated quite a bit as far as temperature goes. You wake up in the morning freezing even through your winter coat, but a few hours later you're kicking yourself for choosing to wear a sweater. Not only do the highs and lows throw off your wardrobe game, but combined with some precipitation, can make a recipe for costly water damage to your home. 



Ice dams are one of the leading causes of water damage during winter months. Ice accumulates near the gutter where no heat is escaping from the inside of the house through the roof creating a dam for all the melted snow above it. The standing water will eventually find it's way through the shingles, roof, insulation and finally the ceiling. Unfortunately, by the time any symptoms are visible, it's already too late so prevention is by far the way to tackle the issue. If you're not wanting to take a ladder excursion up to the roof every time temperatures drop to freezing, heat tape (or coil) installed in the gutters and from the edge of the roof to about 6 inches passed the heated space of your roof will drastically decrease your chances of ice dams. No matter how you prevent ice dams please do so safely.

Be Safe On Halloween With These Fire Tips.

10/7/2019 (Permalink)

Halloween is coming up fast. You’ve heard plenty of urban legends about safety on this night, whether it’s for you or your family. But one factor that might often be overlooked is fire safety. Using fire adds another dimension to your decorations, but as always, you want to be sure it doesn’t get out of control.

- Decorations for special events, most often involving candles, account for an annual average of 800 home fires, causing nearly $4 million in direct property damage, according to NFPA. Additionally, in the United States, more than 100 people die each year as a result of their clothing becoming ignited.

- Purchase only those costumes, wigs and props labeled as flame resistant or retardant. When creating a costume, plan carefully to ensure that it won’t easily ignite if it comes in contact with heat or flame. Costumes should be made without billowing or long trailing features that present a higher risk of ignition. Avoid highly flammable fabrics and accessories.

- Dried flowers, cornstalks and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.

- Remember to keep exits clear of decorations, so nothing blocks escape routes. Make sure all smoke alarms in the home are working

- Tell children to stay away from open flames including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire. (Have them practice, stopping immediately, dropping to the ground, covering their face with hands, and rolling over and over to put the flames out.)

- Whenever a fire happens, it’s best to know how to escape it. Any escape routes near your house or in your neighborhood work. Don’t overcrowd your yard in case anyone needs to run away quickly enough.

- Decorations are the first thing to ignite in 900 reported home fires each year. Two of every five of these fires were started by a candle.

SERVPRO wants you to stay safe this Halloween. If you would like to know more information on fire safety please check out the National Fire protection. If you find your home with smoke damage or fire damage please call SERVPRO of Provo , we are here to help you.

Smoke Alarm Safety!!

10/1/2019 (Permalink)

Smoke Alarms Save Lives

Smoke alarms save lives. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. SERVPRO wants you to stay safe.

Here's what you need to know

  • A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Larger homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working. If the alarm still does not work replace the batteries, and if it still doesn’t work replace it.
  • There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.
  • When a smoke alarm sounds, get outside and stay outside. Don’t wait
  • Replace all smoke alarms in your home every 10 years whether they are still working or not.

Facts about smoke alarms in 2019

  • Smoke alarms provide an early warning of a fire, giving people additional escape time. In 2012-2016, smoke alarms were present in three-quarters (74%) and sounded in more than half (53%) of the home fires reported to U.S. fire departments.
  • Almost three of every five home fire deaths resulted from fires in homes with no smoke alarms (40%) or no smoke alarms that were working (17%).
  • The death rate per 1,000 reported home fires was more than twice as high in homes that did not have any working smoke alarms (12.3 deaths per 1,000 fires), either because no smoke alarm was present or an alarm was present but did not operate), as it was in homes with working smoke alarms (5.7 per 1,000 fires).
  • In fires in which the smoke alarms were present but did not operate, more than two of every five (43%) of the smoke alarms had missing or disconnected batteries.
  • Dead batteries caused one-quarter (25%) of the smoke alarm failures.

 For more information on smoke alarms and other fire protection related information visit the website for the National Fire Protection Association.

Did Your Basement Flood From The Recent Summer Storms?

9/24/2019 (Permalink)

Downpours can quickly flood your basement and create a real mess. Wading through soggy boxes of books, soaking carpeting, and sopping sofas, you might feel stressed out as to what to do.

But don’t delay. Experts say you should act quickly to mop up water and repair damage caused by clogged drains, faulty sump pumps or backed-up gutters. Mold can start to grow within a couple of days. And you’ll want to retrieve wet possessions and dry them out as soon as possible.

For safety reasons, call your power company, an electrician or SERVPRO of Provo if you have a large amount of standing water in your basement. You may have to disconnect the service before walking into the water. Don’t touch anything electrical.

Here are a few tips for dealing with water in your home

Remove water

 Get water out as soon as possible. A few inches of standing water can usually be removed with a wet vac. If you don’t have a wet vac, buy, borrow or rent one. Major water damage may need a professional such as SERVPRO of Provo. If your damage is minor, you can use towels to wipe the water up, but they should immediately be washed and dried to prevent mold from growing.

Dry it out. Use dehumidifiers and fans to move air around, discouraging the growth of mold and mildew. Keep dehumidifiers at least six to eight inches away from walls for the best air circulation. Clean and wash their filters once every week or so to help the fan operate efficiently. Run your air conditioning constantly. Throw away any wet boxes.

Scrub flooring. Vinyl tile, linoleum and other hard surfaces can be scrubbed with a solution of no more than one cup of chlorine bleach to one gallon of water. During this process, wear rubber gloves and protective eyewear and keep the room ventilated.

Examine and clear gutters, downspouts and drains. Put on your rubber gloves and check basement steps and drains. Get rid of any leaves, twigs and mud. Remove the drain screen and give it a good cleaning and, if necessary, use a plunger or plumber’s snake to clear the drain.

Freeze your assets. If valuable documents or cherished papers have been affected, you might try quickly putting them in the freezer. This may stop mildew growth and deterioration until you can attend to them later. 

What to Do When Your Business Floods?

9/17/2019 (Permalink)

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Provo has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about our training and certifications.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

Call SERVPRO today we can make it "Like it never even happened." 

Returning Home After A Fire

8/27/2019 (Permalink)

Reduce Exposure to Ash

-Do not allow Children to play in the ash. Wipe down toys.

-Wash body immediately if you come in contact with ash to avoid skin irritation.

-Keep pets away from ash areas

-Do not use leaf blowers or anything that will put ash into the air

-Wear gloves, long sleeves, pants, socks and shoes to avoid skin irritations

-Double bag debris and ash in plastic bad. Be sure to seal all bags to prevent ash from getting in the air.

If you live near a home that has burned, you should be aware of possible hazards to your health. Ash and debris from burnt structures may be blown indoors and into areas not affected by the fires. Ash contains toxic substances and may be irritating to the skin, eyes, nose, and throat. Ash can cause breathing problems and asthma attacks.

SERVPRO can help with any fire damage so please give us a call if you find yourself in any of these situations. 801-785-5228

Smelly Office? SERVPRO Can Help!

8/20/2019 (Permalink)

How many times have you walked into the kitchen at work and it smells like burnt death?  Someone cooked something that lingers but you are pretty sure they cooked up some sort of roadkill or tried to burn the building down.  Did you know that SERVPRO can get rid of those and many other smells for you? 

Trained Experts

As experts in deodorization, SERVPRO of Provo is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

Do I need flood insurance?

8/8/2019 (Permalink)

Have you ever wondered about what you would do if you had a house flood? Chances are if your home has never flooded or you don’t live in a flood zone you haven’t.  Will you be covered by your homeowners or renters insurance if you have an accidental flood? Maybe a broken pipe, too much rain, or maybe someone leaves the garden hose on and floods the basement (obviously that one isn’t from my experience ) Lucky for you, we are here to answer that question.

FACT: Floods are the nation’s most common and costly natural disaster and cause millions of dollars in damage every year.

FACT: Homeowners and renters insurance does not typically cover flood damage.

Rain Water

Your homeowners and rental insurance will cover some damage from rain, but if your home is filled with water as a result of rising bodies of lakes, rivers, or a lot of rain, it won't cover you. If you’re taking out a mortgage on a property that’s in a high-risk zone (also called a Special Hazard Flood Area), your lender will require you to buy a policy in order to get the loan.

If you are required to purchase Flood Coverage or if you choose to, where do you get it? You need to talk to your insurance agent and ask if they offer it through the NFIP.  Most agents do, but if they don’t ask around and find one that does.  You cannot get insurance directly through NFIP. The federal government offers coverage through the National Flood Insurance Program. If you have questions whether Flood Coverage would be worth it for you talk to your local insurance agent for more information.

You can also call SERVPRO and we can help 

801-785-5228

Why Choose SERVPRO? Because SERVPRO is the BEST!

7/25/2019 (Permalink)

SERVPRO of Provo is the best!!

If you have ever had a disaster in your home whether it was flooding and water damage, fire or smoke damage, discovering mold in a hidden corner, or you have a bat infestation in your attic you might wonder who among all the restoration and clean up companies to call. SERVPRO has over 38 years of experience, highly trained certified technicians, 24-hour emergency service, locally owned and operated, and a trusted leader in the restoration industry.  If you don’t believe SERVPRO is the best check it out these testimonials left by some of our customers!

“Our sewer backed up leaving 2" of raw sewage in the basement. I was working a 48-hour shift. Leaving my wife 4 kids to try to figure out what to do. I got in touch with SERVPRO and they came right away and within hours they had the basement cleaned out, sprayed down and fan and dehumidifiers set up. They came back every day to check on the progress and make sure it was drying like it should. I wouldn’t hesitate to us them again! Thanks guys for all your help!!”                   -Trenton (Springville)

We had a partial loss fire and SERVPRO was there the next day with our adjuster to get started on our process to rebuild. We have been so happy with them and would highly recommend them. The have been so good at getting us what we want and they are very good at working with insurance companies to help the owner get what they want. I felt like they were advocates for us.                      – Deanna (Orem)

SERVPRO cleaned my carpets and they did an amazing job. With the first few swipes I was able to see a huge difference, which I couldn't see with previous carpet cleaners. Fast, friendly, and affordable! – Randi (Spanish Fork)

I appreciated so much the attitude of the service technicians. Oh, don't worry we can move that and this and we will put it back. Not a problem. My carpet space that needed help was fairly small compared to your large jobs like issues caused by nature or.....They didn't mind and they did a perfect job, and made some helpful recommendations. Plus, this is the best....they arrived on time.  – Mary-Elizabeth (Sanatquin)

“Relieved! Thrilled! Happy! Amazing! Outstanding! Awesome! WOW! Not enough positive adjectives to describe my overall impressions. To go from completely devastated from my house flood to completely thrilled with the way the house turned out from all of SERVPRO's quality work is an understatement!  From beginning to end SERVPRO has been professional, honest, efficient, friendly, and reliable.  They were recommended by my insurance agent along with 2 other companies.  When I told the adjuster I chose SERVPRO (because of their ratings and customer feedback), he said "Great, I am glad you chose SERVPRO. They are the VERY BEST."                     – Katie (Springville)

I was completely impressed from clean up to restoration!  My house looks better than it did before they flood. They were knowledgeable, on time, and so nice.  I also felt the service was very affordable.  Thank you SERVPRO. – Lisa (Provo)

If you find your home in need of a restoration and clean-up company do yourself a favor and call SERVPRO today!

Making a Disaster Plan for Your Pets

7/16/2019 (Permalink)

Make a Disaster Plan for Your Pets Before It is too Late.

A huge storm has just rolled through or your area has just survived a natural disaster.  You have survived and your family is safe but what about your pet?  Just like your family you need to have a disaster plan for your pets.  Here in Utah we may not experience a hurricane or tornado but we do have harsh wildfire seasons, flooding, and a future forecasted major earthquake. What is good for you is good for your pets, so be prepared and have a plan. Planning ahead is the key to keeping yourself and your pets safe when a disaster strike!

  1. Microchip your pets

Microchip ID is the best way to ensure you are reunited with your pet if you are separated.  Also make sure you keep the microchip info updated: address or phone number changes are commonly overlooked.  If you don’t update the information it is useless.  You could also list an emergency number of a friend or family member who resides outside of your area.

  1. Keep A Collar and Tag on ALL Dogs & Cats

Make sure you have the pets name and at least your current phone number (and address if possible) on the tag.  ID on indoor cats is especially important, if there is a disaster they could easily escape.

  1. Create a Buddy System

Create a buddy system in case you are not home. Make arrangements with a trusted neighbor to check on your pets. 

  1. Identify Local Animal Shelters

Know where the local animal shelters are located in case your pet does get lost.  Have a current picture as well to help identify them.

  1. Locate a Local Veterinary Clinic

Locating a local veterinarian or animal hospital in the area you are staying in case your pet needs medical care.

  1. Plan a Pet Friendly-Place to Stay

Search in advance of pet-friendly hotels, boarding facilities or somewhere you can stay.  Many emergency shelters are not pet friendly.

  1. Prepare and Emergency Kit for EACH Animal

Stock up and be prepared now for items your pet will need during a disaster.  Store these items in an easy to grab container. Some basic items to include are: one-week food supply, one-week fresh water, medication you pet may need, copies of vaccination records, current picture of you with your pets to identity them and claim ownership, temporary ID tags with the contact info of someone in an unaffected area, carrier and/or leash for each animal.

Remember to prepare now, after the disaster has occurred it is too late.  The last thing you want after and emergency or disaster is to have something happen to your furry family members.

How to Make a Fire Safety Escape Plan for Your Family

6/18/2019 (Permalink)

Don't let your family get stuck without a Fire Escape Plan!

In 2016 there were an estimated 364,300 reported residential fire and 2,000 fire related fatalities. In the event of fire, TIME is the BIGGEST ENEMY and EVERY SECOND COUNTS! In less than 30 seconds a small flame can turn into a major fire.  The most important thing you can do to prepare is have a Safety Escape Plan.

At Home Fire Safety Plan Tips

First and foremost, make sure you have one working smoke alarm on every level of the home, as well as inside and outside each sleeping area.

Have two ways out of each room, and the proper equipment to get out any upper story windows. Walk through each room in your home with your family and point out possible exits. Also, provide alternatives for anyone with a disability.

Once you have established the exits, practice and show children how to get out of the house and check the door for heat before opening it.

Know to crawl low to the floor when escaping to avoid toxic smoke. Practice dropping to your stomach and shimmying out under the smoke with your children.

Make a plan to help pets evacuate safely as well if possible.

Once you are out of the house, STAY OUT. DO NOT go back in the house. There could be unseen damage and danger. Call 911 immediately.

Know where to meet after the escape. Your meeting place should be near the front of your home so firefighters know you are out.

Practice, Practice, Practice your escape plan. It is recommended you practice at least twice a year.  If you have young children it may require more than twice.  Practicing can save the lives of you and your family.

If you do have a fire in your home call SERVPRO of Provo today!

No Job is Too Big!

6/4/2019 (Permalink)

Call SERVPRO of Provo for all your Commercial disaster and cleaning needs!

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

SERVPRO of Provo was asked to go to Houston, Texas after Hurricane Harvey hit to help with the thousands of businesses and home that were affected.  As soon as we were able to assemble a team and load up the trucks with equipment we were on the road.  We did the mitigation on several of large religious structures and prepared it for the rebuild with the help of trained technicians and all they specialized equipment.

If you and your commercial building ever find yourself in need, call SERVPRO Provo today.

How Fast Can Water Damage Your Home?

5/30/2019 (Permalink)

Water can begin to damage your home very quickly.

When it comes to water damage in your home time is not on your side.  In most cases the longer the water remains an issue the more at risk your home is for water damage.  Water damage can turn into mold within a few days, especially in warm environments.  Water damage is much easier and less expensive to mitigate before mold starts to grow.

Within a few minutes to a few hours the water damage starts to spread and can damage flooring, furniture, and other items near the water.  Flooring can start to warp and lift, cloth furniture absorbs the water making it hard to extract, wooden furniture begins to swell, leather fades and stains the flooring, and the moisture/humidity mixes with normal household odors and you now have a stinky house.

 The longer you leave the water damage untreated the more damage your home is at risk for.  Eventually the flooring and sub flooring will be so warped it will not be salvageable, if the water is affecting your walls the paint can begin to blister and the drywall will mold, and if left long enough the structural wood will begin to swell, warp, and split apart.  DO NOT let water damage get to this point in your home.  This will take time to fix and you will be displaced from your home.

SERVPRO of Provo has made its name by performing cleanup and restoration work after water damage. Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss.  As part of a national franchise, we have access to national resources that ensure our technicians are equipped with the best possible equipment, including Injectidry systems as well as truck-mounted extractors and desiccant humidifiers. If you notice or suspect water damage, call us immediately for an expert assessment and a service arrangement.

Spring Snow Melt Can Cause Flooding in Your Elk Ridge Home

5/12/2019 (Permalink)

Don't let Spring snow melt damage your home. If it does call SERVPRO of Provo today!

Snow Melt Causes Flooding

Spring is definitely in the air.  More and more people start heading outside to soak in the sunshine after a long, cold, snow packed winter. As temperatures rise snow is melting into Utah's rivers and streams, increasing the risk of flooding. Hopefully it comes in an orderly fashion, but if it warms up too quickly the snow will overwhelm Utah's rivers and mountains causing concern for many homes.  

Follow these tips to help prevent flooding in your home.

  • Check for leaks around your doors and windows.  Especially basement windows in window wells.
  • Keep window wells free from debris
  • If you have flood drains make sure they are clear and working
  • Check the grading around your home and make changes in grading to encourage flooding away from your home
  • Inspect and repair your foundation for cracks before it’s too late

If your unfortunate and do have water and/or mold damage from flooding in your home call SERVPRO today.  Our trained experts are ready for your call. 

Call SERVPRO today at 801-785-5228

Why is Boarding Up Your Provo House is So Important

4/23/2019 (Permalink)

Let SERVPRO take care of your advanced restoration needs including the board up process!

If you have recently had a structure fire whether it be your home or your business your head is probably spinning and you are wondering what happened and what to do next.  One of the most important things that needs to be done is having your structure boarded up before you leave.  We have all seen the scene in movies or on TV of the house with the boarded-up windows and doors, but have you ever thought about why this is so important?

  1. Protection of Your Property- The last thing you want after a fire is for burglars or vandals to come into your home. The restoration process can take time and your property needs to be protected.  Its heartbreaking to think someone would rob you or vandalize your home but it happens all the time.  Boarding up the windows and doors of your home won’t guarantee this doesn’t happen to you but it will deter the burglars and vandals.
  1. Protect Your Home from the Elements- If your structure has recently caught fire you might have a hole in your roof or no glass in your windows. After all of the fire damage you don’t need water and debris inside as well.   This will only make the restoration process even more extensive.
  1. Protect Curious Passersby- People will be curious and what to take a look at the damage in your home or business after a fire. They will want to go inside and take a look around.  If your home is not boarded up properly this is a hazard.  There is most likely structural damage and the home is not safe for exploring. This can be a liability to you.  You could get sued if someone got injured in your home because it wasn’t sealed off and marked as unsafe to enter.  Protect yourself and others.
  1. Protect Your Belongings for Insurance Coverage- If you do not properly protect your belongings inside your house the insurance company could see this as negligent and refuse to accept your claim and discontinue your coverage.

Along with the cleanup and restoration process SERVPRO of Provo will board up your home for you.  You have enough to worry about after experiencing such a loss.  Put your trust in us and we will make it “Like it never even happened.”

Call Us Today!

April Showers Bring May Showers

4/9/2019 (Permalink)

Don't be caught unprepared during a storm.

April showers may bring May flowers but you need to make sure you are prepared for those showers.

Spring is a time when everyone starts to get excited about the warmer weather, grass starting to get green, and flowers starting to bud, but the joy that comes from these things is all because of the rain.  Here in Utah we all cross our fingers for a wet winter and spring to help with our hot dry summers, but have you ever thought about if you are prepared for those showers?

Rocky Mountain Power recommends these tips to be prepared. 

Assemble an Emergency Kit

  • Water – one gallon per person per day
  • Non-perishable food
  • Battery-powered radio and extra batteries
  • Flashlight and extra batteries
  • Blankets
  • First aid kit
  • Wrench or pliers to turn off utilities
  • Manual can opener
  • Medications
  • Copies of important family documents

Always Keep Cash On-Hand

Keep Your Gas Tank At Least Half Full

Stay Connected with Apps

Make a Family Emergency Plan

Businesses Should have and Emergency Ready Plan

For more information on emergency safety recommendations from Rocky Mountains Power click here

For more information on an Emergency Readiness Plan offered free of charge by SERVPRO Call Us today!

Has Snow Melt Damaged Your Home?

3/28/2019 (Permalink)

It’s a glorious time of the season when the weather starts to change from snow to sunshine and the temperature starts to rise.  But if you have snow accumulation around the edges of your home it may not be time to celebrate.  This is the time of the year when we start to receive calls from people who have water in their basements and they aren’t sure where it is coming from. You’ve checked and found no visible evidence of a leaky pipe or appliance malfunction and may be scratching your head in frustration.  If this is the case you might have water damage from recent snow melt. Melting snow around the perimeter of the house can saturate deep into the soil and leak through the foundation and basement walls.  Or if you have leaky roof that melting snow is coming right through your ceiling.

You now realize you have a problem but what do you do now?  Call SERVPRO of Provo and we will send one of our trained technicians to save the day! Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We also utilize professional-strength cleaning, sanitizing and deodorizing products to clean and sanitize the affected water damage area for your comfort and safety.

 Follow these tips to prevent water damage to you home as the snow starts to melt.

  • Remove the snow from around your home: You probably always shovel your porch and sidewalks but have you thought about the snow surrounding the edges of your house.
  • Check your roof and gutters: Before the first snow hits inspect your roof and gutters for any damage. Also, be sure you’re your gutters are clear so the snow melt has a clear pathway off your roof.
  • Clear snow from drainage areas: storm drains and catch basins can often get clogged with snow and debris. If you can do it safely, clearing snow from these areas can help keep water way from your home.
  • Rearrange your storage: In case water does get into your basement be sure to keep valuable, chemicals, or anything else you’d like to keep dry off the floor; or in water proof plastic bins instead of cardboard boxes.
  • Check your appliances: clear out space around your water heater, furnace, and other appliances. If possible, raising your washer and dryer off the floor could protect from water damage.

Don’t try too much: getting on the roof at anytime of the year can be risky, even more so if snow is involved. Clearing your roof and gutters is important to prevent water damage, but be sure to use a professional to handle any dangerous situations.

SERVPRO of Provo

Call us Today 801-226-1363

Did You Know SERVPRO Offers Commercial Cleaning?

3/26/2019 (Permalink)

If you are the owner of a commercial business you probably don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, tag us in. Whether it’s removing an odor problem or deep cleaning your flooring or carpets, you can rely on us to make your work space look, smell, and feel it’s very best.

SERVPRO of Provo will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

We also offer these specialized services:

Go ahead, Give us a call, Tag us in, We’ll make it "Like it never even happened."

What About My Irreplaceable Items?

3/14/2019 (Permalink)

What once looked ruined have now been restored to perfect condition!

A house fire in your Provo can be an overwhelming experience. It can be physically, financially and extremely emotionally draining. With the right insurance coverage, time, and rest, the physical and financial effects will eventually subside.

Walls and floors will be repaired and furniture and appliances can be replaced. The most devastating of all is the damage done to those items that simply cannot be replaced.  Most items that are destroyed in house fires can be repurchased, but what about things like photo albums, hand sewn quilts, family heirlooms, journals, or souvenirs from a memorable vacation? Those close-to-your-heart keepsakes are irreplaceable. The experts at SERVPRO are here to help.  Our restoration specialists at SERVPRO are trained to restore almost anything. Soot, smoke, water and even sewage is no match for the expertise at SERVPRO.

CONTENTS RESTORATION

SERVPRO professionals specialize in restoring contents damages by water, fire, or mold.  Our expertise and “restore” versus “replace” mentality can help you save money as well as preserving precious keepsakes that cannot be replaced. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     

DOCUMENT/PHOTOGRAPH DRYING

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Provo can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

SERVPRO of Provo will give you peace of mind when you need it most!

Space Heater Safety In Your Spanish Fork Home

3/12/2019 (Permalink)

Space Heater Safety

Anyone who has paid the bill to heat their home in the winter knows the woes and expense associated with staying warm.  In return this is why so many people to turn to their trusty space heater, but is your space heater “trusty”?  Did you know upwards of 25,000 house fires and 300 deaths are attributed to space heaters each year?  Follow these tips to keep warm and most importantly protect your family and home this winter.

  • NEVER leave a space heater unattended. Turn it off when you are leaving a room or going to sleep
  • Proper placement of your space heater is crucial! Keep space heaters at least three feet away from anything that is flammable or can burn. This includes curtains, bedding, clothes, papers, etc.
  • Select the appropriate space heater for the size of your room. If you are placing the heater in a bedroom or smaller area you only need a heater rated for your space.  On the other hand, if you are heating a large area don’t expect to buy a smaller rated heater to heat the entire space. That leads to the over use and can cause the smaller heater to malfunction.
  • Keep children and pets away from the space heater. This may sound obvious but many fires are caused be the heater gets covered or tipped into something flammable.
  • Place your heater on a hard, flat surface. Most heaters have an auto-shutoff trigger on the bottom but its better to be safe than sorry.
  • As a rule of thumb plug directly into an outlet. Do not use an extension cord or power strip, which could overheat and result in a fire.
  • Keep space heaters away from water. Refrain from running a space heater in a bathroom or humid room unless you have a bathroom safe model (which will be specified on the box at time of purchase)

Use common sense and be careful so you don’t become one of the 25,000 fires a year caused by space heater.

If you do experience a fire caused by space heater or anything else call SERVPRO of Provo. As Fire and Water Damage Specialists, we have the experience, the expertise, and the advance training that enables us to get your property restored quickly and thoroughly.

Call SERVPRO of Provo if you experience Fire Damage in your Home. (801) 785-5228 

Water Supply Lines: The Unseen Destroyer

3/7/2019 (Permalink)

A Water Supply Line Can Lead to Flooding and Water Leaks in Your Home.

Most people see that SERVPRO is a flood cleanup and  disaster mitigation company and think, "I live in Provo, I don't live by an ocean or pond or river so the chance of my house flooding is next to nothing."

What most people don't realize is that most of the water damage caused by flooding calls we receive come from broken or leaking water supply lines. Supply lines are those thin hoses that run to appliances like refrigerators, dish washers, toilets, water heaters, clothes washers, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often. Sudden bursts and slow drips both can cause a substantial amount of damage which require flood mitigation and sometimes mold remediation. If you haven't checked you supply lines in a while, or ever, now would be a good time to do so.

When your home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Have Water or Flood Damage?

Call Us Today - (801)226-1363

Hail Damage to Your Spanish Fork Roof?

2/28/2019 (Permalink)

Hail Damaged roof in Spanish Fork

In 2016, the United States experienced 5,601 severe hail storms, as documented by the NOAA Severe Weather Database. Hail can range in size from the size of pencil tip to the size of a softball.

Many homeowners are not aware of hail damage on their roofs. Hail damage to roof tops often times cannot be seen from the ground, and that’s a big reason why the idea of hail damage hardly ever crosses a homeowner’s mind.

TELL-TALE SIGNS OF HAIL DAMAGE ON A ROOF

Although you cannot fully determine the amount of hail damage on a roof from the ground, there are some signs that a trained eye can point out and help determine if there may be more damage up top. Here are a few things to look for.

  1. Dented gutters, gutter screens, or downspouts
  2. Damage to siding and windowsills/casings
  3. Damage to air conditioners or other outdoor items
  4. Damage to decks or painted wood surfaces

Once you are on the roof check for these signs of roof damage:

  1. Dented vents, chimneys, or sky light covers
  2. Dented or damages shingles. (This may be the most important to check for.)

Dented or damages shingles are what leads to a damages and potentially leaky roof.  Some day you will never get a solid insurance claim without shingle damage.

What to Do If You Do Have Shingle Damage

Hail damage is covered by standard home insurance in most states but coverage is applied in a variety of ways, depending on where you live, your insurer and how your policy is set up. The best way to find out about your coverage is to reach out to your insurance provider before the damage occurs. 

If you have a damaged roof due to hail that has caused a leaky roof call SERVPRO of Provo today to help mitigate water damage in your home.

Call us Today!

 SERVPRO of  Provo (801) 226-1363

Workplace First Aid Basic Everyone Should Know

2/26/2019 (Permalink)

Workplace First Aid Basic Everyone Should Know

Nosebleeds

Nosebleeds are very common in both children and adults and can be caused by trauma to the nose or simple irritation of the mucus membranes. Do not make a nosebleed victim raise their head or lie down, as this can actually make the bleeding worse. Instead, pinch the nostrils closed for as many as ten minutes, allowing the broken vein in the nose to close.

Cardiac Compressions

Nowadays, the American Heart Association doesn’t mandate that everyone learn rescue breathing—all you have to do is put your hands over the victim’s heart and push, to the beat of “Stayin’ Alive” by the Bee Gees. It’s a simple technique that could mean the difference between life and death, and the American Heart Association’s statistics demonstrate this in stark terms. Consider these fact

  • Approximately 88% of all cardiac arrests do not happen in a hospital or healthcare facility, and nowhere near a healthcare professional.
  • A large percentage of cardiac arrest victims appear perfectly healthy just before their attack.
  • It takes approximately 8-12 minutes on average for an ambulance to arrive on the scene of an emergency.
  • Bystander CPR could increase the victim’s chance of survival by as much as 300.

The Heimlich Maneuver

Not to be confused with CPR, the Heimlich maneuver is supposed to help someone who is choking on a foreign object. First, ask the victim if they are choking; in an emergency situation, the person will usually not be able to talk.

How to Treat Shock

Shock occurs when too little blood circulates to the brain. This means that the brain is not receiving enough oxygen, which leads to a feeling of faintness, disorientation and dizziness. Shock may occur:

  • after an accident involving loss of blood
  • after a serious infection, with loss of fluids
  • after a serious burn
  • after other accidents that cause loss of fluids or blood
  • as part of an allergic reaction

Stop Heavy Bleeding

If someone is bleeding heavily, they will not be able to form a clot—and they could bleed out. You can stop the bleeding by putting pressure on the wound—ideally with a sterile cloth, although you can also use ripped pieces of T-shirt or anything else you have on hand. Raising the wounded limb over the heart will also help to slow down heavy bleeding.

How to Make a Fire Safety Escape Plan for Your Family

2/26/2019 (Permalink)

Preparation is the first line of defense

How to Make a Fire Safety Escape Plan for Your Family

In 2016 there were an estimated 364,300 reported residential fire and 2,000 fire related fatalities. In the event of fire, TIME is the BIGGEST ENEMY and EVERY SECOND COUNTS! In less than 30 seconds a small flame can turn into a major fire.  The most important thing you can do to prepare is have a Safety Escape Plan.

At Home Fire Safety Plan Tips

First and foremost, make sure you have one working smoke alarm on every level of the home, as well as inside and outside each sleeping area.

Have two ways out of each room, and the proper equipment to get out any upper story windows. Walk through each room in your home with your family and point out possible exits. Also, provide alternatives for anyone with a disability.

Once you have established the exits, practice and show children how to get out of the house and check the door for heat before opening it.

Know to crawl low to the floor when escaping to avoid toxic smoke. Practice dropping to your stomach and shimmying out under the smoke with your children.

Make a plan to help pets evacuate safely as well if possible.

Once you are out of the house, STAY OUT. DO NOT go back in the house. There could be unseen damage and danger. Call 911 immediately.

Know where to meet after the escape. Your meeting place should be near the front of your home so firefighters know you are out.

Practice, Practice, Practice your escape plan. It is recommended you practice at least twice a year.  If you have young children it may require more than twice.  Practicing can save the lives of you and your family.

What Should You Do While You Are Waiting For Help to Arrive After A Fire in Your Springville Home

2/14/2019 (Permalink)

What Should You Do While You Are Waiting for Help to Arrive After A Fire in Your Springville Home?

After any fire damage situation, your primary focus should be safety:

Is it safe to stay in the house? In most cases it is not safe to stay in the house.  Get your self and your family out and stay out until you have permission from the local fire department to re-enter the home. There could be unseen damage and danger lurking around the corner.

Electrical and "slip and fall" hazards are some of the most prevalent concerns. After electrical equipment is exposed to water it can become extremely hazardous if re-energized. You might also be surprised to hear that electrical equipment exposed to the smoke/soot is equally hazardous.

Wet materials can be VERY heavy. Be careful!  You may think it is a good idea to start to clean up but wet materials are extremely heavy and you can injure yourself very easily.

Have A Fire or Smoke Damage Emergency? 
Call SERVPRO of Provo 801-785-5228

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO of Provo
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Why You Should Choose SERVPRO of Provo

2/7/2019 (Permalink)

Call us Day or Night at SERVPRO of Provo

Why Should you Choose SERVPRO of Provo?

Locally Owned Company with National Resources

SERVPRO of North Utah County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us.

We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios. Emergencies do not happen at convenient times, which is why we offer our residents and commercial business owners a 24-hour emergency call-line and promise to arrange a service within one hour of receiving your call.

SERVPRO of Provo technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again.

 The SERVPRO Employee Certification Training Program (ECTP) is a training system designed to help SERVPRO® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

 This program provides a practical and effective method for employee training. Involvement in ECTP improves employee skills and provides an opportunity for employee recognition. It is the goal of ECTP to help develop the highest quality front line employees in the industry.

Our focus on training and documentation help our technicians make your house feel like home again. Learn more about our residential services:

Call SERVPRO of Provo today at 801-785-5228

Winter Weather Can Spell Trouble For Your Orem Home

1/29/2019 (Permalink)

Call us at (801) 226-1363, our 24-hour services line to speak with us, and we can send out a competent, professional team.

Late Winter Weather Can Cause Flood Damage In Orem Subdivisions

Flooding affects more than just your Orem home. Your garage, sheds, and your children's outdoor play equipment can also suffer during a flood. These items might not move around. Other items can cause damage, as well as the presence of contaminated water that invades your property.

If your residence in Orem sustains flood damage, cleaning up afterward can become a tedious and dangerous task. Because SERVPRO invests heavily in our employees' safety, we already have the personal protective equipment (PPE) that most homeowners would only use once, making it a very costly purchase. Partnering with us instead of doing things yourself becomes a cost-effective and safer alternative.
 
We can quickly get things back to normal for your family, “Like it never even happened,” so life can move forward and you can once again feel safe in your own home. Drying everything, from flooring to personal belongings, disposing of damaged items, and cleaning the surfaces your family touches means your home becomes safe again.

Many of the items that your family relies on to make your house a home become irreparably damaged during a flood. These include foodstuffs, mattresses, carpets and padding, many upholstered furniture pieces, and appliances. As we remove these items from your home, we take inventory that you can include with your insurance claim.

Drying your home happens quickly without equipment while cleaning surfaces makes things sanitary again. Later, our Odor Control Technician (OCT) can discuss effective methods of ridding your home of any unpleasant smells you notice. Checking for mold and mildew then, as well as before, while we carry out the initial stages of flood damage mitigation, ties all our mitigation efforts together.

SERVPRO of Provo is always ready to respond to flood damage in Genola, as well as Payson and Salem. Call us at (801) 226-1363, our 24-hour services line to speak with us, and we can send out a competent, professional team. We not only work quickly, but we are always Faster to Any Size Disaster.

Click here for more about Orem.

Don't Panic When Your Washing Machine Causes Water Damage To Your Orem Home Call Our Experts Immediately!

1/23/2019 (Permalink)

If you want to make water damage “Like it never even happened,” give us a call today.

Washing Machine Malfunctions Can Damage Orem Homes

Your washing machine plays a critical role in living comfortably in your Orem residence. While these appliances can get used almost daily through the hustle and bustle of life, this also attributes to why so many of them do not get the maintenance that they need to operate at their optimal levels. As these appliances age, components wear and can break off or disconnect. Even something as simple as the barrel becoming slightly damaged can lead to substantial water loss.

While you might not attribute a washing machine to cause water damage to your Orem home, you might become surprised to learn just how readily damage from this appliance occurs. Failure of this machine can lead to water flowing endlessly onto the ground, or at the very least, the full water contents of a single load. Within moments, water on the floor of your laundry area begins to soak into flooring and wall materials, and without the proper cleaning and drying, can lead to degradation or mold growth.

Our SERVPRO professionals might not be able to repair what has gone wrong with your washing machine, but we do have the expertise and the equipment to handle the water damage that resulted. With effective extraction and drying solutions, our professionals can get to work quickly on the damaged area to prevent it from spreading farther and affecting new areas of your property.

We have advanced technology like portable thermal imagery cameras attached to electronic tablets that can show our SERVPRO team where moisture pockets exist in exposed materials and beyond. This information can serve to let our professionals set up our high-powered drying equipment in ideal locations for maximum results over the shortest period.

While this might only show you a small portion of the overall restoration process that occurs after an appliance malfunction in your home, you should know that you can count on our SERVPRO of Provo team to do the job right. If you want to make water damage “Like it never even happened.” give us a call today at (801) 226-1363.

Click here for more about Orem.

Provo Homeowners Facing Water Damage Call on SERVPRO for Help

1/22/2019 (Permalink)

Attention Provo DIY'ers, Call SERVPRO for Water Damage Cleanup and Removal

What You Can Do When a DIY Project Causes Water Damage in Your Provo Home  

DIY projects are winning for many practical reasons, but they can carry risks as well, such as water damage. Hiring professional services can be expensive because you are paying for expertise. In an attempt to save some money, you may try to install your new sink faucet by yourself by following a few online tutorials. While there is nothing wrong with trying to do a job by yourself to save some cash, there is always a more significant margin for error when attempting to do a job where you lack experience or training.

Perhaps it comes to the water damage in your Provo home caused by a water supply line not being connected correctly to the source of water. Due to the leak being relatively small, it was able to go unnoticed for a few days. By the time you found leak under your sink, the wooden structure had already begun to bloat from absorbing the excess moisture. The best action that you could do for your home upon finding this damage is to call for professional help as soon as possible. Leaving it any longer could allow for further damages, such as the development of mold.
 
When you phone SERVPRO, our technicians always gather swiftly and travel to your home as quickly as possible. We realize your time is valuable and how stressful this situation can be. The quicker we act, the quicker you can get your home back in its preloss condition.
 
SERVPRO always arrives at your home equipped for cleaning up and removing the damage caused by the leak. Our technicians can use advanced technology to combat the water damage. To start, we can clean out everything from under your sink and then set up the drying equipment. SERVPRO uses equipment such as dehumidifiers, ventilation fans, and air movers for this task. When all three work together, they can create an optimal environment designed to lower the moisture levels of your home to an acceptable degree. Once we're sure that the moisture inside has been dried, SERVPRO can return your home to you and leave you feeling "Like it never even happened."
 
If a DIY project causes damage inside of your home, never neglect to get help for your home. Get in touch with SERVPRO of Provo by dialing (801) 226-1363. We're open 24/7 and always ready to travel to your home and help.

Welcome to our city.

Our Experts Can Detect And Destroy Mold In Your Provo Home

1/17/2019 (Permalink)

Rely on our professionals when you discover mold in your home.

Do you Have Signs of Mold in Your Provo Home? You Need Professional Mold Remediation

If you are a homeowner in Provo, there are certain things to be aware of on the upkeep of your home to keep it safe for you and your family. Knowing how to spot mold before it gets out of hand is an essential factor in keeping a happy home since mold can cause health effects.

When you do have an issue with mold, you need mold remediation for you Provo home. Asking help from a professional company, like our staff at SERVPRO, is the way to go. We have the specific training and tools that are needed to find all the mold and clean it thoroughly so your home can be restored to its prior condition.

Sometimes your first clue you have a mold problem is the smell. If there is mold growing hidden somewhere in your home, there is often a moldy, musty smell. Do not ignore these odors if you cannot see any mold. Thoroughly inspect your home before the problems can get worse. SERVPRO techs can also help you find the culprit, as we have special moisture meters which can find any hidden moisture and mold.

Visibly seeing mold might seem like the obvious sign. However, many people do not notice small mold growths or believe it is dirt or soot. Visible signs of mold can sometimes merely get ignored. If you do see mold growth, even a small bit, you need to take action right away. These small patches of mold can quickly spread throughout your home, creating a bigger problem. Visible mold could also mean that there is a much larger colony growing out of view.

If you have any moisture problems in your home which are long-term, it inevitably leads to mold growth. A sign of moisture issues can include discoloration or water stains on floors, walls or ceilings. Seeing this could be a sign that you have mold growing behind or within the material.

These signs of water problems are usually made with leaks. Leaking pipes or a leaking ceiling are a signal you could have mold growing that is hidden from your view.

SERVPRO of Provo understands that finding mold in your home in Payson, Spanish Fork, or Springville can be stressful and overwhelming. That is why, when you call us for help at (801) 226-1363, we work with you to efficiently and quickly clean your home and restore it to its usual condition.

Enjoy the scenic drive through Provo Canyon click here for more information.

SERVPRO Says Many Causes Can Result in Orem Retails Shops Suffering a Water Loss

1/14/2019 (Permalink)

SERVPRO Helps Keep Candy Shops in Orem Open after a Water Loss

Possible Causes of Commercial Water Damage in Your Orem Business

There are several reasons why your candy shop in Orem can suffer from water damage. Many people think that only major catastrophes such as storms and floods cause water damage in commercial buildings, but there are many other reasons a business can suffer from a water damage emergency.
 
One of the most common causes that are possible for commercial water damage in your business in Orem is a malfunctioning sprinkler system. You have to have one to protect your structure from fires, and they are the first line of defense once smoke is detected. When the sprinkler system is outdated, however, and showing signs of wear, the sprinklers might malfunction and cause damage to everything in your building. When this happens, you need the professional help of our remediation specialists at SERVPRO.
 
Burst pipes can also cause a problem for your business. Pipes can burst for several reasons, one being a day which is extremely cold, making water freeze inside the pipes. Because as water freezes it expands, the expansion can crack the pipes. Pipes also can burst when they are not appropriately maintained or when natural disasters occur. SERVPRO technicians can find the problem and clean up the water damage for you promptly, so you do not have to close up shop for long, or at all.

A clogged sewer system is another reason that commercial water damage can occur. Sewer lines and toilets can very quickly get clogged. When a sewer line is clogged, flooding occurs anytime someone tries pouring water down a sink or flushing a toilet. Candy shops can ill-afford such an event without negative impacts.
 
If your roof is not adequately maintained and checked, a small leak can go undetected, creating damage from exposure to the changing weather. Even if there is just a typical rainstorm going through the area, when there is a leak in your roof it can get inside your building and do much damage to the structure itself.
 
When a water damage emergency arises of any nature in your business in Santaquin, Mapleton, or Spanish Fork, get in touch with us at SERVPRO of Provo. We come and assess the damage once you call us at (801) 226-1363 so we can have your business up and running again as usual.

Here is the Orem City Center

Ultimate Solution to Meet Your Restoration Goals After a Provo Home Fire

1/13/2019 (Permalink)

Smoke and fire is never a good combination when it comes to your home. Call SERVPRO to assess and remediate your property.

Fire Damage Restoration for Your Provo Residence

If you have suffered from a home fire in Provo due to your clothes dryer, you realize how dangerous these everyday appliances can be when they are not adequately maintained. One of the common reasons for dryer fires is an accumulation of lint. Therefore, not cleaning out the lint of your dryer every time you use it can set you up for a situation that is much more serious than the lowered performance caused by the ductwork of the dryer being constricted by the lint buildup.
 
Fire damage in your Provo home needs to be addressed by a professional remediation company right away to prevent further damage. SERVPRO staff are fully equipped and trained to handle these situations, no matter how small or large the resulting fire was. We arrive quickly to your home once you get in touch with us as well.
 
Our primary goal is to remove the damage to your home and return your structure to the way it was before the fire. Cleaning to preloss conditions means removing all the effects of the fire damage. Not only do SERVPRO techs repair damages, but we remove smoke residues from the exterior and interior surfaces. These residues give off smoke odors, so we have to deodorize as well to rid your home of the malodors. Sometimes, when parts of your home are so severely damaged that we cannot return them to preloss condition, we have to dispose of them.
 
Fire restoration cleaning is a form of cleaning that is unique. We survey all the damage and determine which items can be restored and which ones need replacing. We keep in close contact with you throughout the restoration process, so you know what to expect, plus speak with your insurance company to make sure you are getting the compensation you deserve. We know this is a stressful time for you and so we try to take any of that pressure off of you so you can attend to your family and other matters.
 
SERVPRO of Provo takes special care to clean and restore your home in Orem, Genola, or Mapleton after a fire. When you call us at (801) 226-1363, you can be assured that you are getting the treatment and care you expect from a professional company.

Click here for more about Provo.

Provo Property Owners Attention: SERVPRO Remediates Mold Infestations

1/8/2019 (Permalink)

If Mold Spreads from Your Kid's Science Project to Your Provo Home, Call SERVPRO for Cleanup and Remediation

Some Species of Mold You Can Find in Your Provo Home

If like many other homeowners you have found mold in your home, you might not know where to begin to get rid of it. The source of moisture that caused it to grow in the first place has to be found and taken care of, and then the mold can be cleaned. It is always best to ask the help of a professional remediation company, as household cleaners are usually not sufficient.
 
Various species of mold can damage your Provo home, which is another good reason to hire our professional staff at SERVPRO. We can help identify the source of the moisture, the kind of mold, and we have the training to know how to handle each one during the remediation process.
 
Although found outside many times, Alternaria can also grow in places indoors that are damp, such as underneath sinks that have leaky pipes and in showers. You can also find it in buildings which have flooded or gone through water damage of some kind. These fungi can spread from one section of your home to the next, so should be taken care of quickly. SERVPRO technicians can find mold that may be growing in the wall cavities with infrared camera imaging and moisture meters. Dormant mold spores can proliferate into large colonies and go unnoticed.
 
Aureobasidium can frequently be found indoors as well and can be found growing on or beneath wallpaper, wooden surfaces, and surfaces which are painted. You can also find it many times on caulking and damp window frames. Who has not seen that blackish smear on window or bathtub seals. These microbials can cause health effects for many people.
 
Fusarium can grow and spread at lower temperatures and can often be found growing on carpeting and other fabrics which have suffered water damage. It can also cause health effects for certain people, so you should not hesitate to have it taken care of right away.
 
Penicillium many times is often revealed on water-damaged materials which can include wallpaper, carpeting, furnishings such as mattresses, and insulation. It is a mold type which spreads easily and quickly from one section of your home to the next. These molds were not accidentally discovered in a Petri dish, and have no place in our home environment.
 
These are just a few types of molds you can find in your home in Orem, Genola, or Payson, but no matter what you come across, get in touch with SERVPRO of Provo right away for help. Once you call us at (801) 226-1363, we do not waste time coming to your home so you can have a safe and clean living environment again for you and your family.

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SERVPRO is Here to Rescue Your Business From Water Damage!

1/3/2019 (Permalink)

When a water damage incident strikes your business, count on our team to clean up and restore the damage "Like it never even happened."

SERVPRO - Remediating Commercial Water Damage In Spanish Fork Businesses

Spanish Fork businesses, like anywhere else, need to remain open for every customer opportunity to make a sale. For companies with a large percentage of perishable products, a shutdown for more than a few days can lead to large losses and, eventually, closing their doors permanently.

Cleaning and restoring a Spanish Fork commercial building after it suffers water damage is not a short process. When the business is a supermarket or other type of grocery store, SERVPRO does everything possible to return the building to a clean, safe condition, so the owner can not only reopen for business but also reduce the amount of produce, milk, and other items lost due to they're short, shelf lives.

First, our restoration teams clean every surface that serves or displays produce or meat with an anti-bacterial agent. That ensures every surface can be used again and is ready before the doors open.

Next, team members inspect, clean, and dry food storage lockers if water from the leak or other source managed to get inside. Thorough cleaning and drying is the only way to prevent the possibility of mold growing in corners or underneath equipment and display racks.

If the water raised the humidity level in the store, that could also increase the risk of mold growth. To lower it, SERVPRO technicians bring in dehumidifiers to draw moisture from the air. They also use exhaust fans to pull the damp air out of the store, so the dehumidifiers work more efficiently.

Our technicians also clean and disinfect the floors and walls that might have been affected by the flooding. For clean water from a broken pipe, this is not always needed, but when the business displays, sells and serves food, our teams do their best to eliminate even a remote possibility of contamination.

Locally Owned Company with National Resources


At SERVPRO of Provo, we work as quickly as possible to help area businesses reopen after a disaster. If your facility has flooded from a faulty sprinkler system, or another plumbing issue, contact us today at (801) 935-8248 to schedule an appointment with one of our inspectors to determine if you need our services.

For more on Spanish Fork, click here

We Can Help You Rebuild Your Orem Home After A Flood

12/27/2018 (Permalink)

Give us a call whenever disaster strikes!

Rebuilding After Flood Damage In Your Orem Home

Disasters can cause significant damage and lingering effects within your Orem home. With flooding that can be common to the area throughout certain times of the year, these disasters threaten your home with extensive water damage, but also the possibility of contamination and health hazards. Often flooding occurs from rising water levels, and this high volume of water can impact wastewater facilities and sewer systems on the path to your home, for example, which can cause health risks for those exposed to these contaminated floodwaters.

A risk assessment and inspection get performed on your flood damaged Orem home initially when you contact our IICRC-certified restoration technicians. We utilize this information to determine the threats posed to the occupants of the house and our professionals on site, as well as getting a general idea of the structural concerns and irreparably damaged areas of the property that must get removed to proceed with the restoration process.

Rebuilding after a flood in your home requires professionals with the knowledge both in structural integrity and reconstruction as well as technicians with the expertise to restore areas of your home without unnecessary demolition. This fine line between preserving and reconstructing is a determination made by both our experienced SERVPRO technicians on site and our contracting division responsible for the reconstruction and replacement of removed structural elements.

Areas of your home must get removed in these situations regardless when exposed to flood water that heavily soils and potentially contaminates areas of your home. Carpeting and drywall are often among the most frequently removed of these materials, and our SERVPRO contractors can quickly replace these removed elements once the area gets cleaned and dried thoroughly.

Flood damages in your home often lead to the removal of heavily damaged structural components and materials, but our SERVPRO of Provo professionals can help you quickly rebuild and restore the effects to your property. With our comprehensive approach, our team can offer mitigation, reconstruction, and restoration services to our customers to save time and money. Give us a call whenever disaster strikes at (801) 226-1363.

Click here for more about Orem.

Learn How To Stop Mold Growth In Your Provo Home

12/20/2018 (Permalink)

Stop mold growth once and for all with a call to SERVPRO.

Mold Damage Prevention Include Application of Antimicrobial Agents on Walls in Provo Residence

After SERVPRO technicians complete a Provo area home's remediation work, we use different methods to increase the likelihood of the property sustaining future microbial infestations. One method we use that provides excellent results involves the use of sprayed on antimicrobial or antifungal agents.  
We explain to the homeowners about how their residence in Provo can suffer future mold damage and how this additional step can protect their property and belongings. At SERVPRO, we always keep the safety of our team members and our customers and their families in mind as we perform our work. We explain how the work we do affects your safety before and after we leave. Keeping your family safe is why you opted for mold damage remediation, and we remain committed to helping you realize this goal.
 
Before we pull out the last bag containing moldy materials from your home, we make sure that the surfaces of your walls and other soon-to-be treated areas contain no dusty residue from our previous activities. These surfaces can sustain mold damage again unless the area around them remains completely dry. Even with our air scrubbers and other containment measures, mold spores continually re-enter your home from the outside.
 
The antimicrobial agent SERVPRO technicians use quickly dries after it comes into contact with surfaces. As it dries, it becomes inconspicuous. It does not change the color of your walls and application is safe to do on nearly any surface. However, it is quite deadly to any newly arriving mold particles or spores. As we apply the liquid, it encloses any microscopic substances. As it dries, it crushes any microscopic particles, killing them and keeping them from re-establishing another colony.
 
Before beginning any remediation work on your home, SERVPRO technicians take readings with thermal imaging cameras to locate water sources. Sealing these off helps prevent mold that naturally exists in your house from becoming overactive and out of control. However, new sources of water or moisture can develop over time, making the application of antimicrobial agents pivotal to the long-term protection of your home.
 
SERVPRO of Provo can help you regain control over your home's interior with mold damage remediation. Giving you solid protection from future infestations with antimicrobial agents adds value to our service and gives you additional peace of mind. Contact us through our 24-hour service line, (801) 226-1363, any day of the year. Click here for more information on upcoming shows at the Covey Center of the Arts.  

Call Our Team When A Fire Has Cause Significant Damage To Your Spanish Fork Restaurant

12/12/2018 (Permalink)

Our SERVPRO team can arrive quickly with the appropriate tools to mitigate the situation and help to restore the damaged elements.

Effects Of A Kitchen Fire In Your Spanish Fork Restaurant

Your Spanish Fork restaurant relies on the kind words and reviews of the patrons that have already experienced the dining in your establishment and want to talk about it on the internet. While you might strive to impress all of the customers that enter your doors, a truly bad experience can leave significant hurdles for your business to overcome in the future should you mismanage an unfortunate incident like a small kitchen fire. While it might be tempting to “save the money” and do some quick cleanup on your own, not fully caring for the effects that occur when a fire breaks out can lead to a damaging result for your restaurant.

Part of understanding your need for professional restoration when fire damages affect your Spanish Fork business is understanding the effects that occur when a fire breaks out in one of the areas of your eatery. Even with a short period between the incident and when it got extinguished, several symptoms develop and spread throughout the building. Even beyond the immediate structural concerns for devices and cabinetry, smoke and soot damages can cause even greater concerns for the customers present in the restaurant at the time. Our SERVPRO professionals have advanced tools to help you overcome these damaging effects with efficiency.

The best plan of action to take when a kitchen fire breaks out in your restaurant is to usher out the current occupants of the building as quickly as possible. Our SERVPRO team can arrive quickly with the appropriate tools to mitigate the situation and help to restore the damaged elements of your building, and due to our need for space to effectively restore and deodorize the property and your need to preserve your reputation, keeping your doors closed for this time is a wise choice.

Smoke and soot damages can often result even from small kitchen fires and spread out into the dining areas of your restaurant. Work to get your eatery back to top form by choosing our SERVPRO of Provo rapid response team to restore these effects in the building. Give us a call anytime at (801) 226-1363.

Click here for more about Spanish Fork.

Put Your Worries of Fire Damage In Your Provo Home Out Today With SERVPRO

12/11/2018 (Permalink)

When a fire occurs do not fear help is near call SERVPRO

Getting your Orem Warehouse to Pre-loss Condition after Commercial Fire Damage

A warehouse fire can be a serious concern for a business owner. Not only is there a high chance of stock liquidation without compensation, but it can also put the safety of your staff at risk resulting in temporary closure. We know that every hour of closure is an hour lost in revenues, so we act fast to arrive on site and begin mitigating the loss. All we need from you is notification of loss. We then send a team of technicians to your warehouse immediately.

Warehouses that fall victim to commercial fire damage in Orem need immediate attention. Often, it is unsafe for your staff to enter a property without a full inspection of the damage. Asking them to clear away charred remains goes beyond their job description. SERVPRO has IICRC technicians with the expertise to assess and mitigate loss on your behalf.

We begin by conducting a thorough visual inspection. This inspection could involve removing potential hazards like exposed electrics or weak structural elements. Where remodeling is necessary, we can make it a safe space for contractors to enter and begin work restoring structure. A SERVPRO project manager has the qualifications to make these decisions correctly and is supported by a team of technicians with a diverse skill set.

Initial firefighting efforts can cause further damages by saturating the affected area in water. Soot deposits can set into materials when water is introduced so using technicians that can remediate both water and fire damages is essential. We use various methods and techniques to remove soots as well as truck-mounted water extractors to thoroughly clean and dry your property.

Synthetic materials that burn in a fire can release toxins — usually the most harmful of these toxins dissipates within the first hour making HazMat suits unnecessary. However, the odors of smoke and fire can last much longer. SERVPRO has ozone generators that use O3 gas to find and permanently remove odor particles in larger buildings. You may need to vacate the property for several hours while this process is happening as these chemicals can be harmful.

We do whatever it takes to restore your warehouse to preloss conditions. Contact SERVPRO of Provo at (801) 226-1363.

Register for the Winterman Challenge in Orem January 2-15th for more information click here.

Three Reasons Why You Need Flood Insurance to Protect Your Orem Home

12/3/2018 (Permalink)

Floods do happen in Utah. Review your insurance policy for storm coverage.

Three Reasons to Get Insured for Flood Damage in Orem

Whether it is because they do not wish to bear the cost, do not believe flood damage in Orem to be a significant threat, or even forget about it entirely, many local homeowners remain without flood insurance for their homes. Flood insurance is inexpensive, especially for inland and relatively dry states like Utah, but the damage it protects against can cost you tens of thousands of dollars to repair on your own. Here are a few reasons why SERVPRO recommends you keep your home covered by a flood insurance policy in the future.

The Risk is There

Flood damage happens in Orem. It may be less frequent and often less severe than in storm-swept cities in the Southeast, but every home in and around the local area carries at least some risk of incurring flood damage in every major storm. Even minor changes in conditions such as recent snowmelt or significant soil saturation levels can cause what would otherwise be a regular rainstorm to develop into a significant flooding event.

Flood Insurance is a Good Value

Monthly premiums for flood insurance should be affordable for most homeowners in the Orem area. Without any nearby coastline or severe seasonal hurricane weather, floods are irregular here and usually only the result of hard-to-predict accidents. This means that rates are very low for the high amount of protection they provide.

Staying Uninsured Can Cost You

Should a flood ever hit your home, you can expect to incur tens of thousands of dollars in damages depending on the maximum depth of floodwater and additional complications. While flood insurance easily covers some or all of your losses from the event, not having the proper insurance could leave you responsible for flood damages. Most homeowners' insurance policies do not cover storm flooding, so make sure to check if your specific policy can cover you before you write off a separate flood insurance plan.

SERVPRO of Provo provides emergency flood damage mitigation and restoration services for homeowners in the local area. Call us at (801) 226-1363 for 24/7 help from our most experienced technicians.

Click here to read more about Orem.

When A Fire Damages Your Orem Home Call The Experts At SERVPRO!

11/27/2018 (Permalink)

When a fire affects your home, you have damages that you have to overcome to return to comfortable living in the house.

The Right Choice For Fire Recovery At Your Orem Home

When a fire affects your Orem residence, regardless of size and severity, you have effects that you have to overcome to return to comfortable living in the house. Most homeowners would agree that the most efficient approach to returning their home to preloss conditions is through the use of a professional restoration company, but how do you choose which one is the best fit for you?

When fire damages affect your Orem home, you do not want to have to spend days mulling over internet results and reviews to determine the best fit for returning your home to its original state. Our SERVPRO team is a wise choice for several reasons, the first of which being that we are available 24/7 to help you through any emergency that impacts your home with effective and fast mitigation solutions designed to protect your property and the contents within it.

Another consideration that you can make about our SERVPRO franchise is our highly-trained technicians. Not only do all of the professionals undergo extensive education to obtain their IICRC-certifications for Fire and Smoke Restoration, but this hard-earned accreditation is not the end for our team. We strive to be knowledgeable in all areas of fire restoration, showcasing the most modern and effective techniques. This knowledge gets obtained through continued training through in-house and e-learning opportunities.

We want to help every customer return to their home fast after a fire has threatened the property. We have advanced technology and industry-leading equipment designed to mitigate your loss and restore your home entirely as promptly as possible. From premier cleaning services and deodorization efforts to water removal needs after fire extinguishment, we have the tools to get you back in your home quickly.

While you might have been on the fence about which way to proceed when fire damage threatens your home, but you can see how our team is a wise choice for efficient results. You can count on our SERVPRO of Provo dedicated professionals to show up quickly and have the expertise and equipment to make a difference fast. Give us a call today at (801) 226-1363.

Click here for more about Orem.

Did You Know that a Consequence of Wildfires is an Increased Risk of Flooding in Your Orem Home?

11/13/2018 (Permalink)

Wildfires burn the vegetation that holds back rainstorm runoff. Long after the fires are extinguished, the risk of flooding remains.

Increased Flood Damage Risk After Wildfires Near Orem

Unfortunately, one disaster can lead to another in the Orem area. Recent wildfire activity during the summer and early autumn make flooding disasters more likely and the damage more intense when the vegetation that usually holds back rainstorm runoff is absent post-fire. Heavy precipitation over burn scarred areas often results in flash flooding. If this catastrophe affects your property, we can help. 

Orem has various flood damage safeguards built into contemporary construction techniques are not always able to prevent significant water incursion damaging basements, crawl spaces, and foundations. Gutters and downspouts properly installed direct water falling from above away from the perimeter of your home but are of no help when overland flooding occurs. Sandbagging and constructing other external barriers to water can help, but if breached you need professional restoration technicians to save your property. 

SERVPRO restoration crews receive state of the art training before their work on your Orem flood project. Our employees master industry flood damage standards developed by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to quickly clean up and restore the damage done by flood waters. 

Our crew chiefs assess the situation to determine the type and extent of the damage on your premises. SERVPRO can collect and contain the flood waters for appropriate disposal, critical as the mud, sediments, and debris carried into your home by the force of the flooding can cause severe contamination. Flood waters are typically classified as Category 3 or black water, the most dangerous type. 

If not managed skillfully, black water exposes you and your family to a broad range of risks, including viruses, bacteria, molds, and other pathogens. Also, the threat of chemical contamination from the nearly infinite variety of road, landscape, and industrial products through which the water flows before pooling in your home is concerning. SERVPRO crews have the training and experience to deal with challenges. 

SERVPRO stocks service vehicles with the pumps, water extractors, and structural drying equipment necessary to help a home recovery from flooding. We also carry effective cleaning and EPA registered disinfectant products to clear away the dirt, grime, and pathogens, and inhibit the microbial activity that can follow extended periods of water saturation. 

SERVPRO of Provo is ready and eager to help our community recover from flood damage, even when post-wildfire conditions complicate the project, Swift action is the key, so call us at (801) 226-1363    as soon as possible to set up an evaluation. 

The Murdock Canal Trail follows the Murdock Canal.  Click here for more information.

Are Appliances Causing Water Damage in Your Orem Residence?

11/1/2018 (Permalink)

Leaking water heaters can mean lots of water in your house.SERVPRO can remediate the water damage and restore your house to its dry condition.

Where Homeowners in Orem Usually Need Help with Water Cleanup

Not every job we take in Orem involving water cleanup stems from a storm or life-changing disaster. Throughout your home, there are likely many appliances that use water in their normal functions, and all of them could be at risk of breaking or malfunctioning. Although the water lines connected to these appliances may seem relatively small, they can still unleash large volumes of water on your home if the flow does not get cut off quickly. Here are some of the appliances and furnishings we regularly see water damage issues stemming from in the average home.

Sinks, Showers, and Bathtubs

Many of our day-to-day water cleanup jobs in Orem stem from amenities with faucets in the home. Even with high-quality water lines and faucets supporting them, these water outlets carry a constant, small risk of developing water damage issues ranging from a minuscule leak to a minor flooding event. Sometimes, just leaving the faucet running can be enough to create permanent water damage. SERVPRO technicians specialize in accessing and shutting off water lines to prevent further damage from happening.

Dishwashers

Incidents stemming from malfunctioning dishwashers can pose an extra challenge for our technicians, as these appliances use significant volumes of hot water. Should a water line or the appliance itself break, this can create a safety hazard as well as a colossal mess. If your dishwasher breaks in such a way that it begins to spew hot water, we recommend waiting for SERVPRO to arrive on the scene before trying to shut off flow.

Water Heaters

Like dishwashers, water heaters can pose a significant safety risk if ruptured. However, they often pose an even greater threat to the home, as their flow of water is not as easily contained. Fortunately, most water heaters are located in garages, laundry rooms, and other non-essential areas of the home and can be easier to clean up quickly.

SERVPRO of Provo responds with the speed and professionalism you need when facing a water damage crisis. Call us at (801) 226-1363.

Nielsen Grove Park is located in Orem. Click here for more information.

Some Steps to Prevent Lingering Odors After Water Damage in an Orem Home

10/28/2018 (Permalink)

Water damage is an unexpected factor that can quickly affect your home. Call SERVPRO for a fast response and remediation services.

A Sensitive Approach to Restoration after Water Damage for Orem Residents

A leaking pipe or heavy rainfall can lead to water pooling in the home. Fabrics, as well as carpets or other fittings, can become up to 50% weaker when saturated with water, which is why a delicate approach and proper training is a necessity. Our technicians are IIRC certified in water restoration and are based locally, resulting in a fast call out and expert service.

Usually, we can arrive within four hours to treat water damage in Orem. The longer it is left to lie the more significant the damage, which is why we begin mitigating loss immediately. Mitigating the loss could mean shutting the water off at the source or isolating problem areas. SERVPRO technicians are trained to identify problem areas when work begins by conducting a visual inspection and putting up barriers to isolate them.

In private residences, we usually bring in portable extractors. These light-weight tools are deft and can be used in delicate areas like between floorboards or on carpets. We can also apply anti-microbial paint to affected areas to stop reduce the likelihood of secondary damages like mold growth.

The last step is to use chemical and water-based deodorizers. SERVPRO has IIRC trained odor control technicians who are capable of eliminating any residual odors after water damage. We conduct a final sweep using moisture meters to make sure that the affected area is appropriately dry and reflects the levels in another area of the home.

When the service has been finished, we can liaise with your adjuster on your behalf to help you through the claims process. On every service, we conduct a walk-through. A SERVPRO technician can point out areas where work was carried out as well as sharing information about how to prevent a recurrence and what the likely outcomes are further down the line.

For property restoration of any scale, contact SERVPRO of Provo at (801) 226-1363 to arrange a service.
 
Click here for more about Orem.

How to Quickly Reopen Your Water Damaged Orem Clinic

10/15/2018 (Permalink)

It is often necessary to remove and replace the existing flooring after significant water damage.

Water Cleanup After Service Line Break in Your Orem Clinic

For all of the patients and regular traffic that your Orem clinic receives throughout the week, your maintenance and custodial staff work throughout every day and most evenings to keep your facility in top form. When a situation like a water loss incident threatens your building, it might exceed the immediate abilities of this dedicated staff and become something better suited to fast responding certified restoration technicians like ours.

Much more than your obligation to your need for water cleanup at your Orem facility, you have the patients to concern yourself with when even a modest disaster impacts your building. From the equipment and contents of your business to the hard copies of records and patient information kept in storage there in the facility, water damages can threaten a great deal when left unchecked. Our SERVPRO technicians can respond quickly to an emergency to help you preserve the at-risk items and begin removing the present water from the affected areas.

Our goal is to limit the impact that our services have on your ability to provide your services to the community. With this goal in mind, our technicians minimize our presence and work to provide the most efficient restoration possible so that your clinic can reopen in a short period. We can even offer continued cleaning services on an ongoing basis to ensure the professional appearance of your business in the future.

With water damages, structural components and construction materials are at risk for oversaturation and warping, causing them to fail or require replacement. Our initiative ensures that preservation of these materials takes precedent over unnecessary demolition work to limit the time our SERVPRO team spends restoring your property.

Many might think that water damages on a smaller scale can get remedied easily through the use of conventional cleaning approaches. With how quickly water damage can spread and cause significant problems for your building, you should trust in our SERVPRO of Provo emergency response team to efficiently clean up the mess. Call us at (801) 226-1363.

Click here for more information about the history of Orem.

Our Flood Damage Plan That Will Restore Your Orem Home

10/4/2018 (Permalink)

Lingering moisture can cause significant structural concerns or allow for fungal growth to occur.

Fast Water Cleanup For Damage To Your Orem Home

Some situations posing a threat to your Orem residence you can handle on your own. Many minor spills or smaller scale incidents only require some elbow grease and education to overcome, which are well within the wheelhouse of many homeowners. It is the moderate incidents or severe situations that require professional restoration technicians like ours to overcome and return to previous conditions.

When you think of a term like water cleanup, many Orem homeowners bring to mind an image of a mop and bucket to sop up pooling water on the floors, but that is rarely as extensive as water damage can become. From the initial impact that water can have on materials in the affected area to long-term concerns, the need for fast water cleanup in your home cannot get understated.

This need for speed is one of the driving forces behind our commitment to uphold that We’re Faster To Any Size Disaster. For our SERVPRO technicians, this is far more than a slogan that our clients can remember in their time of need, but rather, a staple in the way that we conduct our restoration work with efficiency in mind.

For things to go as smoothly, and for the restoration work to be as short as it can be, it is critical that our SERVPRO professionals get to the scene of the water damage quickly. In many ways, our ability to get to our cost-effective mitigation efforts is directly dependent on your reaction to the situation and the speed with which you reach out to our team to help. Our emergency response crew is available 24/7 to help you any time that you need us.

As alluring as it might be to take care of water damages on your own throughout areas of your house, it is rarely an adequate cleanup and restoration job when you finish. Lingering moisture can cause significant structural concerns or allow for fungal growth to occur, so taking care of the situation the right way is well worth the money you might have believed you were saving. Give our SERVPRO of Provo technicians a call today at (801) 226-1363.

Click here for more about Orem.

Team SERVPRO Follows Protocol When Remediating Mold Damage in Your Salem Home

9/30/2018 (Permalink)

Mold can quickly appear in parts of your home when moisture increases. Call SERVPRO when facing a mold infestation.

What Professional Remediation can do for Mold in Salem

Moisture in your Salem home can sometimes be challenging to overcome. If it is persistent enough for even a brief period, it could allow for the naturally-occurring mold spores in the environment to seat and colonize. Taking care of this situation requires immediate action as colonies can rapidly spread throughout affected areas, yet DIY approaches often only scratch the surface of clearing up the real issues and concerns of the present mold.

This fact is why professional remediation services get recommended to handle mold damages in your Salem home. This process entrusts your home to the skilled professionals that get uniquely trained to handle all facets of mold removal and subsequent restoration work to make the situation “Like it never even happened.” Our SERVPRO technicians have the industry-leading equipment to tackle this issue in your home efficiently.

One of the first things that you need to understand about professional remediation is that our technicians value fast action. We can respond quickly to the situation and help to mitigate the spread of the colony to different areas of your home by setting up equipment like air scrubbers to catch mold spores in the environment before they can relocate and seat in new areas.

Another thing that you can appreciate about hiring SERVPRO professional remediation technicians for your home is the thorough nature of the work that we do. From the assessment to the removal of the colony, every step is intricate and thorough. Not only do we want to ensure that the mold gets entirely removed from the affected areas, but we also want to make sure that the same situation does not get the opportunity to occur again in the immediate future.

One of the critical things to remember when you discover mold in your house is that the situation does not get better on its own. You can depend on our SERVPRO of Provo applied microbial remediation technicians to respond quickly and to help you remove this intruder from your home as quickly as possible. Give us a call anytime that you need us at (801) 226-1363.

Click here for more information on the city of Salem.

Some Warning Signs of a Possible Fire in Spanish Fork

9/23/2018 (Permalink)

Maintain the appliances in your home to help prevent a fire. Should you have a fire, call SERVPRO.

Water and Worn Cords can Cause Fire Damage to Affect Your Spanish Fork Property

When a water line to your refrigerator drips in your Spanish Fork kitchen, this might seem a minor inconvenience. However, this can cause problems with dry rotting or microbial activity from the water itself, but other issues can also present themselves. Cords to heavy appliances often become nicked and crimped when someone moves them, and sometimes creating tiny breaks in the insulation.
 
If your refrigerator cord contains such breaks, your home can eventually become victim to fire damage in Spanish Fork. Electrical fires can melt the exterior of the appliance that caused the fire, as well. We can mitigate all of the damage caused by such fires and get your home wholly restored. Our employees are certified by the IICRC and understand the complexities that can result from such fires.

Electrical shocks can pose a risk when trying to put out such a fire. Always shut off the electricity at the breaker before attempting to extinguish a small fire like this. More massive fires require you evacuate your home and call the fire department from a phone outside of your home. Staying safe in an emergency can seem difficult when valuable items tempt you to return for their removal. However, calling emergency services can save your life. We can help you restore the majority of your belongings.
 
Items that were located in other areas of your home can become covered in a film from the fire. When plastic composites burn, greasy soot spews out of the fire, covering everything in your home. We get to work cleaning this away from your belongings and home furnishings. Allowing it to settle allows it to cause finishes to become ruined. We clean small items at our facility after boxing them up and restore larger ones at your home. We compile inventory sheets to allow you to find anything we take away from your home. These same sheets can help you return items to their original location, as well.
 
SERVPRO of Provo can restore your home after events involving fire damage, as well as other disasters. Our number, (801) 226-1363, puts you in contact with our caring professionals 24 hours a day, every day of the year. Call us when your Mapleton, Salem, or Genola home needs mitigation services to make it safe again.

Click here for more about Spanish Fork.

Upgrading Kitchen Appliances Leads to Mold Damage in Santaquin

9/6/2018 (Permalink)

Santaquin Property Owners Benefit from SERVPRO's Mold Remediation Service

Professional Mold Remediation in Santaquin Needed? Call SERVPRO

When you switch out a kitchen appliance like a dishwasher or garbage disposal in your Santaquin home, be very cautious to check for loose connections or leaking water shut offs. Hidden water damage from a mistake or negligence often results in mold growth. Our crew offers mold remediation when you notice and seek help for this microbial infestation.

Mold damage in Santaquin can be an unfortunate result of a kitchen rehab. While you enjoy your new equipment, a poorly completed installation can be dripping water under your sink or within cabinets without your awareness. A few days of leaking can support significant mold growth. The fungal colonies can multiply deep within the cabinets and cavities under and behind the plumbing connections. Our expert mold remediators discover the extent of the problem and design a plan to eliminate current mold damage and limit problems in the future.

SERVPRO mold remediation crews train to the highest industry standards when certifying as Applied Microbial Technicians through the IICRC guidelines. We follow the procedures developed by the Environmental Protection Agency (EPA) to manage a mold outbreak.

The first requirement is locating the moisture source and arranging for repair. Mold spores that coexist with us indoors and out do not grow without moisture. A day or two of unintended water saturation is all that is needed to jumpstart mold damage.

After moisture management, we set up a containment perimeter to prevent the moldy debris from spreading during removal. SERVPRO crew members use physical barriers like heavy-duty plastic sheeting to protect non-contaminated areas. When the mold growth is significant, we add negative pressure air scrubbers to filter the air and vent contaminants outside of your property.

Within the containment area, SERVPRO employees begin removal. We use brushes and spray and wipe techniques to clear surfaces of the mold colonies. If the hyphae or roots of the mold penetrate a porous surface, abrasive techniques like soda blasting can remove the mold with minimal disruption to the structural component.  

SERVPRO of Provo is there to help you remediate mold damage no matter how the colony got its start. If you even suspect mold damage is a problem, give us a call at (801) 226-1363 for an assessment and development of an abatement plan.

Click for access to this city here.

How the Dishwasher in Your Orem Home Can Cause Water Damages

8/20/2018 (Permalink)

Water Damage from Appliance Leakage in Orem? Call SERVPRO for Cleanup and Recovery

Inspections and Maintenance Can Lower the Risk of Leaky Appliances Resulting in Water Issues

The dishwasher in your Orem residence certainly has made life a little easier than the tiresome hours that used to get spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damages in their Orem house. From the simplest of mistakes that any user could make to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean up services in your home, do not hesitate to give our SERVPRO of Provo restoration specialists a call today at (801) 226-1363.

Click here for local information

Orem Mold Damage Remediation Protocols

8/12/2018 (Permalink)

Our technicians find out what caused your mold damage, remediate and then treat the area to prevent any future growth.

Team SERVPRO Uses Many Techniques to Remove Mold Damage From Your Home

The damage done by mold in your Orem home needs attention quickly, but there is no need to become alarmed when you engage the services of a reputable remediation company. Scare tactics and unfounded promises from a mold removal company have no place in a professional mold abatement response. We follow local, state, and federal requirements and recommendations to ensure we deliver a successful outcome.
 
Mold damage inside your house in Orem relates to sources of moisture you might not even realize exist. Mold spores are a constant inside and out, but mold does not grow into colonies that cause damage until the spores absorb water from a spill or leak. Even high humidity in spaces like bathrooms and kitchens can provide enough moisture to fuel a mold outbreak. Mold infestations often hide near their source of water, including moving into areas between walls or above ceilings where they multiply undisturbed. Our mold remediation crews are familiar with the ways mold takes hold in a residence and use approved strategies to mitigate the damage and suggest ways to eliminate the moisture that starts the mold damage cycle.
 
Whether you first notice a musty smell or see a dark stain or feathery growth that signals a mold problem, calling SERVPRO for an evaluation and remediation plan is the best reaction. Managing a mold infestation on your own risks spreading the debris to unaffected areas of your home. Another consideration is the possibility that you or others in your house might exhibit signs of allergic reaction or sensitivity to the mold or its byproducts during remediation.
 
SERVPRO mold remediation follows the protocols developed by the Environmental Protection Agency (EPA). The critical steps are containment, removal, and disinfection of the outbreak. We have the skills to build a containment barrier using heavy plastic sheeting, and often use an air scrubber system that employs negative pressure to keep the moldy debris from drifting to other areas during removal. Our employees wear personal protective equipment to prevent tracking mold spores into the rest of your home and to keep themselves safe during removal.
 
We scrape and wipe the mold off of contaminated surfaces, and use abrasive techniques like soda blasting to remove moldy infiltrate from even porous structures. SERVPRO then finishes the job with HEPA filtered vacuuming, and the application of EPA registered antimicrobials to inhibit future fungal growth.
 
SERVPRO of Provo is ready with the trained technicians, products, and equipment to remediate your mold damage issues. Call us at (801) 226-1363 to set up an assessment and treatment plan.

Click here for more information on Orem.

Three Reasons To Let The Professionals Handle Fire Damage in Your Spanish Fork Home

8/2/2018 (Permalink)

The main reason to defer to restoration pros when fire damages your Spanish Fork home is the sheer scale of the circumstances.

Three Reasons To Let The Professionals Handle Fire Damage

Many Spanish Fork homeowners pride themselves on digging into videos and other DIY information when maintenance tasks or common household repairs are needed. Some events that affect your home are likely to expose your family and the structure itself to long-term, permanent damage if you fail to take advantage of the expertise of professionals in the restoration business. Work with a business like ours that takes on the tasks in need of expert intervention so you can concentrate on putting the other pieces of your fire-shattered life together.

Scale
The main reason to defer to restoration pros when fire damages your Spanish Fork home is the sheer scale of the circumstances. Damage after a household fire is not limited to the room where the blaze started. The substances created as the flames consume the full range of items you have in your home can spread far and wide, especially if your central heating or cooling operated during the fire. Every surface and article in your home can show contamination, and the task of cleaning up fast and thoroughly is enormous, even in a modest sized home. We send a team to complete fire damage cleanup and restoration for many reasons, but high on the list is the need to get the job done correctly and quickly.

Training And Knowledge
SERVPRO technicians prepare for the fire restoration job at your and other customers’ homes by mastering a rigorous course of training. Our crew members learn how to evaluate the type and consistency of the sooty residues deposited on surfaces and in the fibers of upholstery, linens, clothing, electronics, books, documents, pictures, and so on. Unless a homeowner is in the restoration business him or herself, getting up to speed on proper cleaning methods, products, and tools is impossible to accomplish fast enough to address the progressive damage toxic fire residues does minute by minute in a home. If you are a restoration professional, chances are you want your crew working with you, not acting alone.

Ordering Tasks
It comes as a great surprise to victims of fire how much other damage occurs to their property during firefighting. Water and chemical extinguishing agents must be dealt with first, before the job of cleaning up soot, sanitizing areas, and removing odors begin. SERVPRO’s crew members hold certifications in multiple restoration specialties, permitting a seamless approach when we must first extract water and powdered chemical residues, and then dry out the structure. Fire damage is rival only by water damage regarding destructive force. We can help you overcome both in a deliberate and speedy manner.

SERVPRO of Provo is ready 24/7 to respond to your need for professional fire damage remediation. Make that call to (801) 226-1363 and let us partner with you to make it “Like it never even happened.”

Click here for more about Spanish Fork.

Heavy Rains Are Always Possible, Bringing Flood Damage to Orem

7/25/2018 (Permalink)

Orem Area Storm Damage Cleanup Needed? Call SERVPRO --"Like it never even happened."

Stormwater Penetrations Are Stymied by Fast SERVPRO Water Removal and Drying

Climate extremes seem to be the norm rather than the 100-year events we used to expect in Orem. In recent years torrential rains caused mudslides and flooding in our area, with downpours in the mountains increasing the potential for residential flooding in “Family City USA.” When several inches or feet of water collect in your foundation, crawl space, or basement, you need the fast response we offer.
 
One thing not to do if flood damage occurs in your Orem home is to ignore it, hoping the water will recede and all will go back to normal. Water is a very destructive force, oxidizing metals and causing significant deterioration of many conventional building materials. Wallboard, insulation, lathes, plaster, and wood framing all experience weakening and eventual disintegration if saturated with water. The key to halting this process is efficient water removal and high-quality structural drying. Our technicians are well trained and familiar with the best restoration practices, and these services help form the core of our business.
 
When the SERVPRO crew leader arrives, expect a quick safety assessment followed by implementation of water removal strategies. Safety is always paramount for the homeowner and family and the crew members. We must check for underwater dangers including live electrical wires, broken or floating debris, and basic slip and fall concerns. Our crew members receive training to characterize the category of flood water presented, an essential skill and step as we must contain and dispose of black and gray water differently than clean water. Most often, flood waters are contaminated, mainly if some of the fluid collected is backed up from overwhelmed municipal sewer systems or heavy soil erosion.
 
After the assessment, the SERVPRO crew begins water removal using the submersible pumps and high-efficiency extractors always on our green service vehicles. If the power is cut, we move along with the water removal with portable generators also on our trucks as basic equipment. Our crew members use moisture meters to set baseline levels for drying goals for the waterlogged materials damaged by the flood. We also use infrared scanners to locate pockets of water hidden behind walls, in cinderblock cells, or in a vast number of other recesses in your lower level. If we do not find, release, and remove the hidden water, it continues to harm structures. If it remains more than 24 to 48 hours, it also can feed potential mold growth.
 
Once the water exits, we begin drying out the structure. A balance of air movers, heater, and dehumidifiers creates the optimum environment for water to move as vapor out of the building materials, to be captured, contained, and disposed of via the dehumidifying process. SERVPRO crew members monitor the drying, repositioning and adjusting equipment until normal moisture levels return.
 
SERVPRO of Provo awaits your contact if flood waters enter and begin their damage inside your residence. As we know flood damage cannot wait, we answer at (801) 226-1363 round the clock.

Information regarding this Utah city by clicking here.

After a Fire: What you can do until help arrives?

6/12/2018 (Permalink)

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Should You Be Worried About Storms?

6/5/2018 (Permalink)

Living in Utah might have you wondering why we too should be ready for when storms come. Utah does not see many major storms throughout the year but storms should still be something we prepare ourselves for.

Specifically during the rainy season, we must be extra careful.  After our super dry, hot summers and how often we have wild fires, a lot of the time our mountains are left without the trees and bushes.  We are left more vulnerable to landslides and flash floods from the rain we receive.

When your home is hit by a flood or storm, remember that your local SERVPRO is here to restore your home to its pre-storm condition. We specialize in restoring homes and buildings in a quick and timely manner, so that you and your family could go back in to your normal routine.

Call SERVPRO at 801-785-5228

What is Our Fire Damage Restoration Process?

4/1/2018 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO Franchise Professionals have the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO National Call Center, which is staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO Franchise Professional with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO Franchise Professional can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO Franchise Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

No Job Is Too Big

3/27/2018 (Permalink)

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

SERVPRO was recently asked to go to Houston Texas after Hurricane Harvey hit to help with the thousands of businesses and home that were affected.  As soon as we were able to assemble a team and load up the trucks with equipment we were on the road.  We did the mitigation on a couple of large religious structures and prepared it for the rebuild with the help of trained technicians and all they specialized equipment.

If you and your commercial building ever find yourself in need, call SERVPRO.

Stop, Drop and Clean the lint out from inside your dryer and vent!

3/8/2018 (Permalink)

We all know to clean out the lint screen of our dryers, right? Did you know if you aren’t cleaning the lint out of the INSIDE and VENT of your dryer you are putting your family in danger of a house fire?  Over time lint will build up and settle in the bottom of your dryer and in your dryer vent.  If you don’t clean this out the heat from the dryer can ignite a fire inside your dryer.  You know what the boy scouts say, “lint is the great to start a fire”. 

Here is an experience from someone who recently had a fire in her dryer and was lucky enough it didn’t start her house on fire.

Counting our blessings today… Last night we smelled something "burning" right as we were going to bed. We thought it was our renters burning food or something in their oven.  We had windows open and fans going but didn't really think much of it. Well this afternoon I went to get clothes out of the dryer, they smelled horrible!!! Like a cross between camp fire smoke and cigarette smoke. So I threw them back in the washer and told my husband. When he got home we pulled the bottom portion of the dryer off just to check things out. To our amazement (we haven't had this dryer THAT long - but bought it from someone else) there was burnt/singed lint everywhere. There had been a lint fire inside the bottom of our dryer last night. Our house seriously could have caught on fire. I'm so glad it didn't. Hence - we are counting our blessings today and I am spreading the word to all that you should go clean out under your lint catcher thing so your house doesn't start on fire!

Here are a few tips from www.familyhandyman.com on how to clean the lint out of your dryer.

https://www.familyhandyman.com/appliance-repair/washer-and-dryer-repair/dryer-lint-cleaning-tips/view-all

Snow Covered Roof, Majestic or Dangerous?

1/25/2018 (Permalink)

Not so beautiful anymore...

Did you know one square foot of compacted snow can weigh close to 50 pounds?!! Think about how much weight is sitting on your roof.  Many roofs, especially, older, flat, or structures such as carports, garages, and sheds are not always rated to support this kind of weight.  It is important to remove as much of it as you can safely from the ground.  

** We advise you review your insurance policy and check with your agent before you have a problem.  Basic insurance policies do not cover collapse of a structure due the weight of snow or ice.

Check out this article from Travelers about safely removing snow from your roof before it is too late.

https://www.travelers.com/resources/weather/winter-storms/roof-snow-removal-tips.aspx?cm_mmc=TWITTER-_-190-_-768968169-_-20170110&linkId=33184720

How to Prevent Ice Dams on your home

1/25/2018 (Permalink)

That's a lot of Dam ice.

An ice dam is a problem of house and building maintenance on sloping roofs in cold climates. Ice dams on roofs form when accumulated snow on a sloping roof melts and flows down the roof, under the insulating blanket of snow, until it reaches below freezing temperature air, typically at the eaves. When the melted water reaches the freezing air, ice accumulates, forming a dam, and snow that melts later cannot drain properly through the dam.] Ice dams may result in leaks through the roofing material, possibly resulting in damaged ceilings, walls, roof structure and insulation, damage or injury when the ice dam falls off or from attempts to remove ice dams.

The melting of roof snow comes from two reasons: Heat from inadequate roof insulation and heat leaks, and inadequate ventilation. This condition is called a warm roof and the heat conducted through the roof melts snow on those areas of the roof that are above heated living spaces, but the snow does not melt on roof overhangs. Also, a small amount of ice damming can occur from the normal freeze- thaw cycle melts snow on warm or sunny days.

The key to preventing ice dams is to keep your attic and roof cold. After a snowfall, a cold roof will have a thick blanket of snow. A warmer roof, however, will soon have clear spots where the snow has melted off, and may well have icicles hanging from the eaves.

To keep your roof cold, follow these three steps:

  1. Stop warm air from reaching your attic and roof. This typically stems from air leaks through your ceiling into your attic.  Most of that comes from air leaks caused by gaps in the drywall, cracks around light fixtures, unblocked walls, plumbing pipes, chimneys, and access hatches.  These can be hard to fix but can be done through the attic by plugging leaks with foam and caulk.
  2. Go into your attic and check the depth of your attic insulation. Building codes require about 12 to 14 in. of fiberglass or cellulose. Add more if you have less than 8 in and have had ice dam problems in the past. 
  3. Attic ventilation draws in cold outdoor air and flushes out warmer attic air, cooling the attic and the roof in the process. If you don’t have enough ventilation in your attic this could be causing ice dams and you might want to look into adding come ventilation vents.

What to Expect When You Call SERVPRO with a Water Loss

1/25/2018 (Permalink)

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washer leaked or a large loss where you come home to several inches of water filling your basement.  Whenever you are dealing with water in your home it is important action is taken ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time.  Water Damage is the cornerstone of our business.

What should you expect when you call SERVPRO? When you call we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

  • Your name and contact information
  • Your insurance information (including agent name) if applicable
  • The street address of the damaged home
  • When did the flooding/water damage occur?
  • What caused the water damaged, (if known)?
  • Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this point our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

What You Need to Know About Mold

1/25/2018 (Permalink)

Mold may be in the air, but you definitely do not want it growing in your walls.

The CDC states molds as:

Molds are fungi that can be found both indoors and outdoors. No one knows how many species of fungi exist but estimates range from tens of thousands to perhaps three hundred thousand or more. Molds grow best in warm, damp, and humid conditions, and spread and reproduce by making spores. Mold spores can survive harsh environmental conditions, such as dry conditions, that do not support normal mold growth.

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

How can people decrease mold exposure?

Sensitive individuals should avoid areas that are likely to have mold, such as compost piles, cut grass, and wooded areas. Inside homes, mold growth can be slowed by controlling humidity levels and ventilating showers and cooking areas. If there is mold growth in your home, you should clean up the mold and fix the water problem. Mold growth can be removed from hard surfaces with commercial products, soap and water, or a bleach solution of no more than 1 cup of household laundry bleach in 1 gallon of water. Follow the manufacturers’ instructions for use (see product label).

*Please remember:

Never mix bleach with ammonia or other household cleaners. Mixing bleach with ammonia or other cleaning products will produce dangerous, toxic fumes.

What is air duct cleaning and why should be have it done?

1/25/2018 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO today, (801) 785-5228

12 Things to Do During a Power Outage

1/11/2018 (Permalink)

Prepare now so you don't get stuck in the dark.

Power outages are incredibly common.  Surprisingly, power outages are even getting worse in the USA.  According to Inside Energy, the annual average of power outages doubles every five years! The reason for this has to do with aging infrastructure, more frequent storms, and problems sustaining the electric grid as populations grow.

Despite how common power outages are, few people are prepared for them and even fewer people know what to do if the power goes out.

Steps to Take Immediately After the Power Goes Out

Step 1: Turn On Your Emergency Lights

Make sure your emergency lights are somewhere accessible in case you have to find them in the dark.  Ideally, keep a flashlight in each room of your home.

In general, it is better to use battery-operated lights instead of candles because of the fire risk.

Step 2: See If Your Neighbors Have Power

If your neighbors still have electricity, then the problem is likely inside your home.  Start by checking the main fuses or circuit breakers to see if they have blown.

Step 3: Check the Extent of the Problem

If your neighbors also don’t have electricity, you’ll want to see how wide-spread the problem is.  You can do this by calling your power supplier.  It might take a while to get through to them if a lot of people are trying to call.

You can also try calling friends who live nearby to see if they have power or not.

Step 4: Contact Family Members

During large power outages, stoplights and streetlights can go out too – making it unsafe to drive.

If your family members aren’t at home, get in contact with them.  It might be best for them to remain at their current location until it is safer for them to come home.

Note that your family should have a contact plan in place.

Step 5: Unplug Appliances

When the power comes back on, it can cause a huge power spike which may damage electronics.

Hopefully all of your sensitive electronics are on surge protectors.

Even if they are, it is still smart to unplug all of your sensitive (expensive) electronics from the wall so they don’t get damaged when the power comes back on.

Step 6: See if Water is Safe to Drink

When the power goes out, water treatment centers might not work.  You could still have clean-looking water coming from the tap, but it might not be safe to drink!

Call your local authorities to see if the water is safe to drink.  Or, you can listen to your emergency radio to see if there is a “boil alert” in place.

**If you are unsure whether the water is safe to drink, always play it safe!  Treat water before drinking it or use bottled water.

Step 7: Keep Fridge and Freezer Closed

According to Ready.gov, food kept in an unopened refrigerator will stay cold for about 4 hours.

A full freezer will keep its temperature for about 48 hours. You can learn more about this on their food safety page.

Step 8:  Save Your Phone’s Battery

Turn off any power-consuming apps on your phone to save its battery.  Do this even if you have a solar charger because you might not always be able to charge it.

Step 9: Stay Cool (Summer Power Outages)

If the power outage occurs during a heat wave and you have health conditions, then you might need to evacuate your home to a cooler location, such as a shopping mall or church.

Step 10: Stay Warm (Winter Power Outages)

If the power outage occurs during winter, now is the time to start using your emergency heating method.  A wood stove is my personal favorite off-grid heating method.

Be cautious about using generators, camp stoves, or grills for heating as they can cause carbon monoxide poisoning.

You can get some passive solar heating during the daytime by keeping all curtains closed except those on south-facing windows.  Close all drapes at night to trap some heat, and line windows and doorways with towels to prevent heat from escaping.

Step 11: Prevent Pipes from Freezing (Winter Power Outages)

Hopefully your pipes are well insulated so they don’t freeze.  The easiest way to prevent pipes from freezing during power outages is to let a small stream of water flow through the faucets.

For long-term power outages during extreme weather, you’ll want to drain your hot water heater.  You will also need to winterize the drainage system by putting antifreeze into the drain traps below toilets, sinks, washing machines, etc.

12.  Stay Sane!

Play games, make shadow puppets, hang out with the neighbors in the dark…  You might even enjoy the power outage and the digital detox it gives you!.

https://www.primalsurvivor.net/steps-after-power-outage/

Help My Business Flooded... Now What?

1/4/2018 (Permalink)

So you get to work Monday morning after a nice relaxing weekend spent cozy and warm by the fire watching several awesomely cheesy Christmas movies.  You open the door to go into the building you hear it and feel it... it’s that squishy feeling and sloshy sound.  It suddenly hits you like a freight train, the floor is wet, very wet. Your mind starts to race and you question what went wrong? What could have happened?  What do you do now?  You remember seeing these commercials that say something to the effect of "Like it never happened" and you remember seeing those green vehicles driving around town, then you remember your neighbor mentioning they called SERVPRO after a house flood.  You wonder to yourself, "Hmmm I wonder if they do commercial work?" You give them a call and guess what, they do work with businesses and do commercial work and they say they can have a team there within the hour!

SERVPRO Franchise Professionals have the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, they will respond quickly to mitigate the damage and manage the restoration project through to its completion.

You can count on SERVPRO to get the job done right and quick.  After they leave it will be "Like it never even happened."

How to Prepare your car for Winter and Snow Storms

1/4/2018 (Permalink)

Prepare now before it is too late

How to Prepare your car for Winter and Snow Storms

We have all been there, its cold and snowing and you are having car problems.  Follow these tips to help prepare yourself and your car for a winter storm.

  1. Start to prepare your car before Thanksgiving.  It's easy to do it before it gets cold and snowy. Better too soon than too late.
  2. Check the tire pressure at least once a month through the winter.  As it gets colder outside the air molecules get smaller and tire pressure goes down. Low tire pressure will make your car under preform. You can find the suggested PSI (pounds per square inch) on your tires or on inside the driver’s side door jam.
  3. Have your battery tested.  Nothing is worse than a dead battery when your freezing, not home or late for work.  Also make sure you have jumper cables in case you or someone you come across need them.
  4. Check your windshield for cracks and make sure you have good windshield wipers.  The cold can make your windshield crack and obstruct your vision.  Bad wipers can cause all sorts of problems and are an easy fix.
  5. Inspect your headlights and brake lights.  If it’s storming or dark your car can become very hard to see and cause an accident.
  6. Make sure you have warm clothes, proper winter shoes, and a blanket in your car in case you get stuck in traffic or your car breaks down.  This could save your life
  7. Lastly ALWAYS make sure you have a couple water bottles in your car somewhere.  No matter the time of year this could save your life or someone else's.

Follow these tips and you will be prepared for those winter storms that are bound to hit.

What To Do When Your Business Floods

12/28/2017 (Permalink)

Hurricanes Harvey, Maria, and Irma caused major flooding in many parts of the Unites States. It’s essential that property owners prepare for the worst and act swiftly in the event of a flood. Flooding is of course a stressful time for anyone affected, but for commercial businesses and the self-employed it can hugely impact your future. So from prior prevention to salvaging stock, here are some useful tips to minimize the effects …

Planning and preparation

Many parts of the country are more susceptible to flooding, and if your business premises are in a known flood risk area, you should consider buying specialist defense products.

Airbrick protection, sandbags and pumps are all widely available – the initial investment could save you a lot more in the long run.

Business building insurance is essential, also business equipment and stock can also be insured. The damaged caused by floods can result in thousands of dollars’ worth of damage, so it’s essential to keep receipts and proof of purchase in the event of a claim.

When the flood hits

As the flood hits, there are a number of measures you can take to limit the damage, but first things first, stay safe - flowing floodwater can be incredibly powerful.

Setup your flood prevention equipment at the earliest opportunity, remembering to turn off your water, gas and electricity.

Move valuable and electrical items to the upstairs of your premises as soon as possible, and for cafes, restaurants and bars especially, secure outdoor items – such as tables, chairs and outdoor furniture.

After the flood

In the aftermath of the flood, you’ll inevitably be shaken, but there are small details that can help the situation.

Providing it’s safe to do so, return to your business, phone your insurer and make a claim. Most insurance companies have a 24-hour helpline and regardless of the time, it’s important to call as soon as you can.

Take photos of damage to making a list of lost contents. Keep your gas and electricity supplies switched off for the time being, begin making simple emergency repairs (again, if safe to do so) and recover any items – including damaged items for evidence.

The most important thing is the safety of you and your employees.  Best smart and wait until it is safe to enter the premise. 

Prepare Your home for Winter Storms Before it too Late

12/28/2017 (Permalink)

Prepare for Winter Storms Now

It's that time of the year again; time to prepare ourselves and homes for the brutal cold of winter storms. It is not something anyone looks forward to but it is best to be prepared.  

Follow these tips recommended by www.ready.gov/winter-weather to prepare yourself and your home for winter.

Before Snowstorms and Extreme Cold

  • Make a family communication plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  • Make an emergency kit for at least three days of self-sufficiency.
  • Keep space heater safety in mind: Use electric space heaters with automatic shut-off switches and non-glowing elements. Remember to keep all heat sources at least three feet away from furniture and drapes.

Prepare You Home

  • Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep the warm air inside.
  • Make sure you have a working carbon monoxide detector.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
  • Learn how to shut off water valves (in case a pipe bursts).
  • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
  • If you have a wood burning fireplace, consider storing wood to keep you warm if winter weather knocks out your heat. Also, make sure you have your chimney cleaned and inspected every year.
  • Have at least one of the following heat sources in case the power goes out:
    • Extra blankets, sleeping bags and warm winter coats
    • Fireplace or wood-burning stove with plenty of dry firewood, or a gas log fireplace
    • Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
    • Plan to bring pets inside.
    • Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.

Follow these recommended tips and you will be prepared for those cold winters’ days.

Odor Removal and Deodorization of the Office Kitchen

12/7/2017 (Permalink)

Let us keep it smelling clean and fresh.

How many times have you walked into the kitchen at work and it smells like burnt death?  Someone has warmed up "left-overs" it "cooked" popcorn, but you are pretty sure they warmed up some sort of roadkill or tried to burn the building down after a rough day and blamed it on the popcorn.  Did you know that SERVPRO can get rid of those and many other smells for you? 

As experts in deodorization, SERVPRO of Provo is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

Avoiding Frozen Pipes

12/7/2017 (Permalink)

Frozen Pipes

The sun sets a lot earlier, breath is visible outside and noses become runnier; these are all telltale signs that the weather is getting colder. Most people don't know, but along with the changes in bodily defenses the cold weather means frozen pipes. Why are frozen pipes such a big deal? As the water that is left in your pipes freeze the water expands opening up seams, cracks and holes in copper that pipes are made of. Eventually that ice will melt allowing all the pressurized water to find an escape through the gates created by that unforgiving ice resulting in water damage.

Most people don't know that there are some VERY easy and inexpensive ways to prevent this from happening. 

1) Disconnect your hose!

2) Hose bib cover!

Very easy! Super inexpensive.

Happy Holidays!

Beautiful Disaster

12/7/2017 (Permalink)

Icicles are beautiful, but can be dangerous and very costly.

Icicles, Mother Nature’s nose drippings solidified by her icy heart. The stalactites of our man-made dwelling caves and mercantile tents. Over the ages, prepubescent children have found numerous uses for our sparkly friends of descending girth, such as target practice for snow balls, swords for ice pirates and a flavorless popsicle treat that literally melts in the mouth. Though potentially dangerous if trodden beneath, nothing screams the ‘beauty of winter time’ like the transparent daggers that hang from our rooftops. 
Did you know that Icicles can also be a sign that heat is leaking from your home into the attic and causing ice dams? It’s a good idea to safely check for cracks or gaps in the roof to avoid severe water damage when all the snow and ice begins to melt.

We can help you "restore not replace" after a fire

12/7/2017 (Permalink)

You've just had one of the worst days of your life due to a house fire and you finally get to go in and inspect the damage.  Luckily the fire started in the kitchen and the fire depart got there before the whole house went up in flames... but the entire house is now filled with smoke and soot.  As well as all of your belongs, they are covered and stinky.  Did you know that SERVPRO can help with that?  We can get rid of the smoke smell and clean your belongings!

Contents Restoration

SERVPRO of Provo specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Getting Rid of the Smoke Smell

12/7/2017 (Permalink)

Are you one of the 1.3 million people each year that has had a home fire?  What do you do now?  How will you ever get rid of that smell?  OZONING!  What is ozoning and how does it work? Normal oxygen (O2) is converted to O3, which is commonly called ozone.  It reverts back to O2 in about an hour if the O3 is unused.  This leaves the air fresh and clean because the source of the odor has been permanently removed.  And there are no artificial odors so the space becomes free of odors, as nature intended. Outdoors, nature eliminates odors and microorganisms using UV light and O3.  Indoors, most places receive very little UV light or O3 to help eliminate the odors.  An ozone machine creates O3, or ozone, in a process that utilizes an electrical current.  Ozone sanitizes the air by breaking down odors and microorganisms at their source. Nature creates O3 as a natural cleaning during thunderstorms, and also from the sunlight striking the earth’s atmosphere.  We have all taken a walk after a thunderstorm and experienced that fresh clean, fresh smell in the air.  That’s O3, or ozone, at work. SERVPRO also offers a service at our facility where we can ozone specific items like clothing, furniture, or anything that has smoke damage and get it smelling better than new.

How to Prepare for a BIG Summer Storm

7/18/2017 (Permalink)

After using common sense to prepare follow these simple guidelines:

  1. Charge all mobile devices
  2. Make as much ice as possible or go buy some at your nearest store and have a cooler handy in case the power goes out.
  3. Get lots of water handy for drinking, washing, etc.
  4. Move plants in doors or as close to the building as possible.
  5. Fill you gas tanks up in your cars and any extra tanks you have.
  6. Get cash
  7. Get a light source; flashlights and batteries, candles, etc.
  8. Set your thermostat a little lower than usual. (If they power goes out it is going to get hot)
  9. Have games and things to do inside handy.
  10. Do the dishes and laundry so your stuff doesn’t stink before the power comes back on.
  11. Take a shower, if you’re A/C goes off you are going to get sweaty really fast.
  12. Move your car away from trees.
  13. Strap anything outside that might fly way down or put inside a shed. (trampolines, BBQ, tables and chairs, etc.)
  14. Make sure your pets are set and protected as well.

Did you know SERVPRO offers Commercial Cleaning?

7/18/2017 (Permalink)

If you are the owner of a commercial business you probably don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, tag us in. Whether it’s removing an odor problem or deep cleaning your flooring or carpets, you can rely on us to make your workspace look, smell, and feel it’s very best.

SERVPRO of North Utah County will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

We also offer these specialized services:

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Document Restoration
  • Drapes and Blinds
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

Go ahead, Give us a call, Tag us in, We’ll make it "Like it never even happened."

What Now? Steps to take after a house fire

7/18/2017 (Permalink)

You have just had one of the worst days because your house started on fire.  What do you need to do now?  Take a breath and follow these guidelines to help alleviate stress and confusion.

  • Depending on the severity of the fire you may have called 911 and the fire department has been there. DO NOT ENTER THE HOUSE UNTIL IT HAS BEEN INSPECTED AND YOU HAVE RECEIVED APPROVAL FROM THE FIRE DEPARTMENT.  There may be structural damage and the house may not be safe.  Once you have received approval you may enter your home.
  • Call your insurance agent ASAP and follow their directions.
  • If you are in need you may contact disaster relief or Red Cross for help with housing, food, medicine, etc.
  • After approval to enter the home, take an inventory of everything that has been damaged. Do not throw anything away until you have done this.  If you have insurance this list will be crucial to replace damaged items.
  • The insurance company will usually suggest a disaster and restoration company; don’t feel like you have to choose the first one they suggest. Ask what others they work with and check out several of them to find the one you are the most confident and comfortable with.
  • If you lost essential medical needs or medicine contact your doctor ASAP.
  • If you own your home notify your mortgage lender. If you are a tenant notify the landlord.
  • Contact your credit card provider, utilities companies, and any other lending institutions. They may be willing to work with you on your payments for a while.
  • Take inventory of documents that may have been lost in the fire: Driver’s License; Social Security card; passport; Birth, Marriage, Death certificates; Vehicle Registration and Titles; Tax Records; Wills; Military Records; and any other important documents.
  • Account for any cash that was damaged and contact the US Treasury Department. The treasury will replace your damaged currency with undamaged currency.
  • Save ALL those receipts for money spent related to the fire loss. They may be needed by the insurance company and verifying losses claimed on taxes.
  • Most important of all, take care of yourself and your family. Don’t be afraid or embarrassed to ask for and accept help.

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