Recent Why SERVPRO Posts

How we get our SERVPRO employee's the best training.

6/15/2021 (Permalink)

SERVPRO logo and fire and water We like to make sure our employees have the best training!!

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of North Utah County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

SERVPRO is here to help you!

3/16/2021 (Permalink)

SERVPRO truck in front of glass building Here are some reasons why SERVPRO is highly recommended.

Why Should you Choose SERVPRO of Provo?

Locally Owned Company with National Resources

SERVPRO of North Utah County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us.

We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios. Emergencies do not happen at convenient times, which is why we offer our residents and commercial business owners a 24-hour emergency call-line and promise to arrange a service within one hour of receiving your call.

SERVPRO of Provo technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again.

 The SERVPRO Employee Certification Training Program (ECTP) is a training system designed to help SERVPRO® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

 This program provides a practical and effective method for employee training. Involvement in ECTP improves employee skills and provides an opportunity for employee recognition. It is the goal of ECTP to help develop the highest quality front-line employees in the industry.

Our focus on training and documentation helps our technicians make your house feel like home again. Learn more about our residential services:

Call SERVPRO of Provo today at 801-785-5228

5 reasons to choose SERVPRO

3/11/2021 (Permalink)

Green back ground with orange SERVPRO logo Our company is here to help. We want to make a rough time a little less stressful.

You may be wondering why you should choose SERVPRO of Provo instead of one of the other dozens of restorations companies, let us tell you why:

  1. 38+ Years Experience in the Industry

- Owners Libbie & Tom Hamman opened their first franchise over 38 years ago after they experience not one but two kitchen fires.  They have been leading the way since!

  1. Respond Immediately when you need us most.

-Home emergencies don’t wait for regular business hours and neither do we. SERVPRO of Provo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

  1. Qualified Technicians and Team Members

-Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: IICRC training, Employee Certification training, E-Learning programs, and Continuing Education Classes.

  1. We are ready and equip to handle any loss whether it be small or large
  • SERVPRO of North Utah County is ready to handle your loss whether it is a water loss caused by a leaky dishwasher in your home or water loss in your commercial business caused by fire sprinklers throughout the entire structure.
  1. We understand the stress of a loss in your home
  • We at SERVPRO of Provo understand the stress a hardship in your home can cause and our staff is there to make it as easy as possible. Our technicians know it is your house but treat it with respect like their own.  Our hope is to take that stress from you and make it “Like it never even happened.”

Call SERVPRO of Provo

Why choose SERVPRO?

2/19/2021 (Permalink)

SERVPRO logo with phone number We are truly here to help and know that we are just like you.

They say that out of disaster comes opportunity. That is indeed the case with Thomas and Libbie Hamann who, after not one kitchen fire but two, set up SERVPRO Of Provo. That was 40+ years ago, and today they are still passing on their knowledge and experience to their staff, including their son Scott Hamann who will soon take over the business; himself an expert of 15+ years experience.

 It is our exceptional customer service that has got us where we are today, so of course, we are going to go the extra mile in every service. Our expertise in restoration work on commercial and private properties is second to none. So when any size disaster strikes your property, you know that SERVPRO of Provo is here to make it "Like it never even happened." SERVPRO is the go-to provider for restoration in Utah. Helping Commercial and private property owners with mold assessment & remediation, water/ fire damage, storm, and building work for nearly four decades.

 For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Choose SERVPRO to really get rid of your mold!

2/9/2021 (Permalink)

Mold all over in a basement You don't want this to happen to your home!!

Here at SERVPRO, we can find the source of the mold problem and really tackle it. So many people put a bandaid on mold and it just tends to get a lot worse. Here are some basement tips for mold.

HOW TO STOP MOLD GROWTH IN BASEMENT

  1. Look for mold way beyond the visible surfaces because they tend to spread farther than the exposed parts.
  2. Remove bags, boxes, and other items in the area and put them in garbage bags, especially those that have come in contact with the mold.
  3. Remove carpets and other flooring materials that you suspect to be affected by mold. Salvageable items can be cleaned with a solution or restored with steam cleaning.
  4. Prepare a spray bottle with borax, vinegar, and water or bleach and spray the solution on the walls, windows, pipes, and other fixtures. Leave it for one to two hours.
  5. Outside, dispose of contaminated materials right away, except for clothes and carpet that can be washed and a few metal, plastic or moisture-resistant materials that you think you can clean up and save.
  6. Re-spray the surfaces in the basement after two hours. Overdoing it is better than giving mold spores more chances to grow again. Scrub the surfaces as hard as you can and use brushes on hard to reach spots.
  7. Rinse the scrubbed surfaces well, over and over again.
  8. Spray the surfaces with borax one last time before leaving them to dry.
  9. When the basement is dry,fix and redecorate it with new flooring and insulation and return the items that you removed from it.

Basements are notorious for moisture, and therefore are a breeding ground for harmful mold.

While a little mold here and there may not strike you as a serious issue, you should be aware that mold can cause health effects when being breathed in.

If your children often play in the basement and you have a mold problem, health effects can occur.

Your bet is to stop mold growth in its tracks and take measures to prevent future growth.

Identify any problem areas in your basement. These areas are commonly laundry rooms, bathrooms, and windows. Since basements are typically cold and damp, to begin with, these may not be the only areas to look out for.

Be sure to repair and replace any areas with water damage immediately, and mold can grow in these areas, and then spread to areas surrounding the damage.

Proper ventilation of your basement is also key to preventing mold growth. Ensure your bathrooms and laundry rooms are equipped with fans, as well as ensuring that any appliance that produces moisture are properly vented to the outside, and not to your attic.

Keeping windows open on dry days is an extra way to keep your basement properly ventilated.

Purchasing a basement dehumidifier is one of the most effective ways to stop mold from growing in your basement.

You’d be surprised by how much moisture is in your air every time you empty your dehumidifier! Residential units are perfect for a basement in a home.

Learn why SERVPRO ozones!

12/15/2020 (Permalink)

SERVPRO vehicles Learn more about Ozoneing by visiting our website. https://www.SERVPROprovo.com/

Are you one of the 1.3 million people each year that has had a home fire?  What do you do now?  How will you ever get rid of that smell?  OZONING!  What is ozoning you ask and Why does SERVPRO use it. 

Normal oxygen (O2) is converted to O3, which is commonly called ozone.  It reverts back to O2 in about an hour if the O3 is unused.  This leaves the air fresh and clean because the source of the order has been permanently removed.  And there are no artificial odors so the space becomes free of odors, as nature intended.

Outdoors, nature eliminates odors and microorganisms using UV light and O3.  Indoors, most places receive very little UV light or O3 to help eliminate the odors.  An ozone machine creates O3, or ozone, in a process that utilizes an electrical current.  Ozone sanitizes the air by breaking down odors and microorganisms at their source.

Nature creates O3 as a natural cleaning during thunderstorms, and also from the sunlight striking the earth’s atmosphere.  We have all taken a walk after a thunderstorm and experienced that fresh clean, fresh smell in the air.  That’s O3, or ozone, at work.

SERVPRO of Provo also offers a service at our facility where we can ozone specific items like clothing, furniture, or anything that has smoke damage and get it smelling better than new.

Fireman Combat Challenge!!

9/3/2020 (Permalink)

Ladder for the challenge with sponsor flags on it Bring your whole family. Kids can try the course out for free. This event is a blast. Watch these fireman compete in this fun course.

Did you know SERVPRO has a 5013C in place? Helping serve local heroes. Giving back to the community. We have the firefighter combat challenge coming to Utah. Such a wonderful event.   Registration is now LIVE!!!

Do you want to experience the “Toughest 2 minutes in Sports”? Here is your chance! Prices to compete this year are low so this is the perfect chance to try it out! You can compete a few different ways: (All in complete turnout gear and SCBA, but no running on air this year). INDIVIDUAL: $25 A competitor running the entire course. TEAM: 3-5 members, each who runs the course individually and the top individual times are added together. RELAY: $50 3-5 members each who completes part of the course before handing a baton to another member. TANDEM: $30 A pair of competitors each of whom completes roughly half the course.

Faster Water Cleanup

7/15/2020 (Permalink)

SERVPRO green trucks Let us at SERVPRO be your number 1!

When your home becomes a victim of a disaster that is spreading quickly throughout the property, you want to know that a phone call can retrieve experienced professionals with the ability to clean up the mess before your home becomes irreparably damaged. You need effective solutions to the water loss incident fast, and our franchise professionals can respond quickly to offer real-time results to the emergency in progress.

When a water disaster occurs, you need prompt water cleanup services. Many homeowners can quickly discover that recovering their home from substantial water loss situations can be overwhelming, and even stopping the source of the damage can prove problematic. For example, many residents have shut off valves for the water supply into the plumbing for their home, but few know where this shut off is, let alone how to access it if it is not out in the open. In these scenarios, you need a professional crew that can arrive shortly after you call with the expertise and experience to shut off the source of the water damage and begin effective strategies to preserve the property through extraction, drying and cleanup efforts.

Our SERVPRO professionals are a wise choice for restoring your home and mitigating the initial loss you could experience due to our commitment to having highly trained technicians available to our customers. Through the steps required to obtain the water restoration certification through the industry standard-setting organization IICRC, to our continued online and in-house educational opportunities, we can offer technicians prepared for a wide range of potential effects from significant water loss incidents to a property.

You often do not have the time to spare to get the damage and excess cleaned up when facing water loss incidents on the property. Instead of spending valuable time clicking through reviews on the internet, you can trust in the fast response and vast experience of our SERVPRO of North Utah County water restoration specialists. 

Certified Clean!!

5/18/2020 (Permalink)

Sign on business door saying certified clean Be certified clean!!

The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned.

As your favorite stores and businesses are beginning to open up their doors, we are offering them an additional step to help ensure your confidence with a higher cleaning service.

Our new Certified: SERVPRO Cleaned program is a weekly viral pathogen cleaning service,
designed just for your business.

The Right Choice For Fire Recovery At Your Home is SERVPRO!!

3/30/2020 (Permalink)

House on fire!! When a fire affects your home, you have damages that you have to overcome to return to comfortable living in the house.

When a fire affects your Orem residence, regardless of size and severity, you have effects that you have to overcome to return to comfortable living in the house. Most homeowners would agree that the most efficient approach to returning their home to preloss conditions is through the use of a professional restoration company, but how do you choose which one is the best fit for you?

When fire damages affect your Orem home, you do not want to have to spend days mulling over internet results and reviews to determine the best fit for returning your home to its original state. Our SERVPRO team is a wise choice for several reasons, the first of which being that we are available 24/7 to help you through any emergency that impacts your home with effective and fast mitigation solutions designed to protect your property and the contents within it.

Another consideration that you can make about our SERVPRO franchise is our highly-trained technicians. Not only do all of the professionals undergo extensive education to obtain their IICRC-certifications for Fire and Smoke Restoration, but this hard-earned accreditation is not the end for our team. We strive to be knowledgeable in all areas of fire restoration, showcasing the most modern and effective techniques. This knowledge gets obtained through continued training through in-house and e-learning opportunities.

We want to help every customer return to their home fast after a fire has threatened the property. We have advanced technology and industry-leading equipment designed to mitigate your loss and restore your home entirely as promptly as possible. From premier cleaning services and deodorization efforts to water removal needs after fire extinguishment, we have the tools to get you back in your home quickly.

While you might have been on the fence about which way to proceed when fire damage threatens your home, but you can see how our team is a wise choice for efficient results. You can count on our SERVPRO of Provo dedicated professionals to show up quickly and have the expertise and equipment to make a difference fast. Give us a call today at (801) 226-1363.

Click here for more about Orem.

SERVPRO is Here to Help during this time of need

3/24/2020 (Permalink)

SERVPRO employee in hazmat suit Let SERVPRO help you!!

We are Cleaning Experts

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today –SERVPRO of Provo

Have SERVPRO of North Utah County clean your home or business today to keep you safe from COVID-19!

3/17/2020 (Permalink)

Here to help and SERVPRO logo. Don't let the Coronavirus get to you!!

  • We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. Call SERVPRO of North Utah County to see how we can help clean your home or business.
  • Stop the spread of germs with a professional cleaning for your home or business. 

 COVID-19

  • Wash hands
  • Avoid touching face
  • Clean and sanitize house
  • Clean and sanitize office

Just a few reasons why SERVPRO is AMAZING!!

3/3/2020 (Permalink)

SERVPRO vehicles Choose SERPVRO...We can make it "Like it never even happened."

WHY SERVPRO

  1. 38+ Years’ Experience in the Industry

Owners Libbie & Tom Hamman opened their first franchise over 38 years ago after they experiences not one but two kitchen fires.  They have been leading the way since!

  1. We Respond Immediately When You Need Us Most

Home emergencies don’t wait for regular business hours and neither do we. SERVPRO of Provo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

  1. Qualified Technicians and Team Members

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: IIRCRC training, Employee Certification training, E-Learning programs, and Continuing Education Classes.

  1. We Are Ready to Handle Any Loss

SERVPRO of Provo is ready to handle your loss whether it is a water loss caused from a leaky dishwasher in your home, or water loss in your commercial business caused by fire sprinklers throughout the entire structure.

  1. We Understand The Stress Of A Loss In Your Home

We at SERVPRO of Provo understand the stress a hardship in your home can cause and our staff is there to make it as easy as possible. Our technicians know it is your house but treat it with respect like their own.  Our hope is to take that stress from you and make it “Like it never even happened.”

The Right Choice For Fire Recovery At Your Spanish Fork Home!

2/12/2020 (Permalink)

SERVPRO trucks and SERVPRO employees Choosing SERVPRO is the best decision!!

When a fire affects your, regardless of size and severity, you have effects that you have to overcome to return to comfortable living in the house. Most homeowners would agree that the most efficient approach to returning their home to preloss conditions is through the use of a professional restoration company, but how do you choose which one is the best fit for you?

When fire damages affect your Orem home, you do not want to have to spend days mulling over internet results and reviews to determine the best fit for returning your home to its original state. Our SERVPRO team is a wise choice for several reasons, the first of which being that we are available 24/7 to help you through any emergency that impacts your home with effective and fast mitigation solutions designed to protect your property and the contents within it.

Another consideration that you can make about our SERVPRO franchise is our highly-trained technicians. Not only do all of the professionals undergo extensive education to obtain their IICRC-certifications for Fire and Smoke Restoration, but this hard-earned accreditation is not the end for our team. We strive to be knowledgeable in all areas of fire restoration, showcasing the most modern and effective techniques. This knowledge gets obtained through continued training through in-house and e-learning opportunities.

We want to help every customer return to their home fast after a fire has threatened the property. We have advanced technology and industry-leading equipment designed to mitigate your loss and restore your home entirely as promptly as possible. From premier cleaning services and deodorization efforts to water removal needs after fire extinguishment, we have the tools to get you back in your home quickly.

While you might have been on the fence about which way to proceed when fire damage threatens your home, but you can see how our team is a wise choice for efficient results. You can count on our SERVPRO of Provo dedicated professionals to show up quickly and have the expertise and equipment to make a difference fast. Give us a call today at (801) 226-1363.

Disaster Response Is Teamwork!

11/12/2019 (Permalink)

Our green SERVPRO vehicle parked outside our building. SERVPRO is the best!!!

There is a cleaning and restoration business located in Provo area. You see their bright green trucks at businesses and residences around town. Their advertisements talk about disaster recovery. They seem to be good at drying buildings and always have the equipment needed. They will show up at commercial and residential locations after:

  • Fires
  • Floods
  • storms
  • Mold outbreaks

SERVPRO Has a Secret Weapon

That small company is one of many similar businesses around the country. At last count, there were more than 1,700 of them. Every one of them works locally, just like the one near you. Their corporate office activates the Disaster Recovery Team. The team turns those local experts into a regional task force. The recovery team is the communications center. It coordinates the activities of the task force and temporary labor brought in to assist with the damage.

Not all emergencies require a big response. They also have smaller response teams positioned. Those teams provide the same support as the corporate team, but on a smaller scale. These storm teams also play a role in larger regional disasters. They provide an intermediate level of control and operate as mobile command centers.

You now understand what makes that small cleaning and restoration business so special. They really are disaster recovery specialists. When fire damage, water damage or bad weather affect your home, you now know who to call. Those local cleaning and restoration professionals are ready to handle your problem. When they finish with the damage, your home will feel and look “Like it never even happened."

Why Choose SERVPRO? Because SERVPRO is the BEST!

7/25/2019 (Permalink)

SERVPRO of Provo is the best!!

If you have ever had a disaster in your home whether it was flooding and water damage, fire or smoke damage, discovering mold in a hidden corner, or you have a bat infestation in your attic you might wonder who among all the restoration and clean up companies to call. SERVPRO has over 38 years of experience, highly trained certified technicians, 24-hour emergency service, locally owned and operated, and a trusted leader in the restoration industry.  If you don’t believe SERVPRO is the best check it out these testimonials left by some of our customers!

“Our sewer backed up leaving 2" of raw sewage in the basement. I was working a 48-hour shift. Leaving my wife 4 kids to try to figure out what to do. I got in touch with SERVPRO and they came right away and within hours they had the basement cleaned out, sprayed down and fan and dehumidifiers set up. They came back every day to check on the progress and make sure it was drying like it should. I wouldn’t hesitate to us them again! Thanks guys for all your help!!”                   -Trenton (Springville)

We had a partial loss fire and SERVPRO was there the next day with our adjuster to get started on our process to rebuild. We have been so happy with them and would highly recommend them. The have been so good at getting us what we want and they are very good at working with insurance companies to help the owner get what they want. I felt like they were advocates for us.                      – Deanna (Orem)

SERVPRO cleaned my carpets and they did an amazing job. With the first few swipes I was able to see a huge difference, which I couldn't see with previous carpet cleaners. Fast, friendly, and affordable! – Randi (Spanish Fork)

I appreciated so much the attitude of the service technicians. Oh, don't worry we can move that and this and we will put it back. Not a problem. My carpet space that needed help was fairly small compared to your large jobs like issues caused by nature or.....They didn't mind and they did a perfect job, and made some helpful recommendations. Plus, this is the best....they arrived on time.  – Mary-Elizabeth (Sanatquin)

“Relieved! Thrilled! Happy! Amazing! Outstanding! Awesome! WOW! Not enough positive adjectives to describe my overall impressions. To go from completely devastated from my house flood to completely thrilled with the way the house turned out from all of SERVPRO's quality work is an understatement!  From beginning to end SERVPRO has been professional, honest, efficient, friendly, and reliable.  They were recommended by my insurance agent along with 2 other companies.  When I told the adjuster I chose SERVPRO (because of their ratings and customer feedback), he said "Great, I am glad you chose SERVPRO. They are the VERY BEST."                     – Katie (Springville)

I was completely impressed from clean up to restoration!  My house looks better than it did before they flood. They were knowledgeable, on time, and so nice.  I also felt the service was very affordable.  Thank you SERVPRO. – Lisa (Provo)

If you find your home in need of a restoration and clean-up company do yourself a favor and call SERVPRO today!

Has Snow Melt Damaged Your Home?

3/28/2019 (Permalink)

It’s a glorious time of the season when the weather starts to change from snow to sunshine and the temperature starts to rise.  But if you have snow accumulation around the edges of your home it may not be time to celebrate.  This is the time of the year when we start to receive calls from people who have water in their basements and they aren’t sure where it is coming from. You’ve checked and found no visible evidence of a leaky pipe or appliance malfunction and may be scratching your head in frustration.  If this is the case you might have water damage from recent snow melt. Melting snow around the perimeter of the house can saturate deep into the soil and leak through the foundation and basement walls.  Or if you have leaky roof that melting snow is coming right through your ceiling.

You now realize you have a problem but what do you do now?  Call SERVPRO of Provo and we will send one of our trained technicians to save the day! Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We also utilize professional-strength cleaning, sanitizing and deodorizing products to clean and sanitize the affected water damage area for your comfort and safety.

 Follow these tips to prevent water damage to you home as the snow starts to melt.

  • Remove the snow from around your home: You probably always shovel your porch and sidewalks but have you thought about the snow surrounding the edges of your house.
  • Check your roof and gutters: Before the first snow hits inspect your roof and gutters for any damage. Also, be sure you’re your gutters are clear so the snow melt has a clear pathway off your roof.
  • Clear snow from drainage areas: storm drains and catch basins can often get clogged with snow and debris. If you can do it safely, clearing snow from these areas can help keep water way from your home.
  • Rearrange your storage: In case water does get into your basement be sure to keep valuable, chemicals, or anything else you’d like to keep dry off the floor; or in water proof plastic bins instead of cardboard boxes.
  • Check your appliances: clear out space around your water heater, furnace, and other appliances. If possible, raising your washer and dryer off the floor could protect from water damage.

Don’t try too much: getting on the roof at anytime of the year can be risky, even more so if snow is involved. Clearing your roof and gutters is important to prevent water damage, but be sure to use a professional to handle any dangerous situations.

SERVPRO of Provo

Call us Today 801-226-1363

Did You Know SERVPRO Offers Commercial Cleaning?

3/26/2019 (Permalink)

If you are the owner of a commercial business you probably don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, tag us in. Whether it’s removing an odor problem or deep cleaning your flooring or carpets, you can rely on us to make your work space look, smell, and feel it’s very best.

SERVPRO of Provo will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

We also offer these specialized services:

Go ahead, Give us a call, Tag us in, We’ll make it "Like it never even happened."

What About My Irreplaceable Items?

3/14/2019 (Permalink)

What once looked ruined have now been restored to perfect condition!

A house fire in your Provo can be an overwhelming experience. It can be physically, financially and extremely emotionally draining. With the right insurance coverage, time, and rest, the physical and financial effects will eventually subside.

Walls and floors will be repaired and furniture and appliances can be replaced. The most devastating of all is the damage done to those items that simply cannot be replaced.  Most items that are destroyed in house fires can be repurchased, but what about things like photo albums, hand sewn quilts, family heirlooms, journals, or souvenirs from a memorable vacation? Those close-to-your-heart keepsakes are irreplaceable. The experts at SERVPRO are here to help.  Our restoration specialists at SERVPRO are trained to restore almost anything. Soot, smoke, water and even sewage is no match for the expertise at SERVPRO.

CONTENTS RESTORATION

SERVPRO professionals specialize in restoring contents damages by water, fire, or mold.  Our expertise and “restore” versus “replace” mentality can help you save money as well as preserving precious keepsakes that cannot be replaced. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     

DOCUMENT/PHOTOGRAPH DRYING

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Provo can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

SERVPRO of Provo will give you peace of mind when you need it most!

Why You Should Choose SERVPRO of Provo

2/7/2019 (Permalink)

Call us Day or Night at SERVPRO of Provo

Why Should you Choose SERVPRO of Provo?

Locally Owned Company with National Resources

SERVPRO of North Utah County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us.

We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios. Emergencies do not happen at convenient times, which is why we offer our residents and commercial business owners a 24-hour emergency call-line and promise to arrange a service within one hour of receiving your call.

SERVPRO of Provo technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again.

 The SERVPRO Employee Certification Training Program (ECTP) is a training system designed to help SERVPRO® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

 This program provides a practical and effective method for employee training. Involvement in ECTP improves employee skills and provides an opportunity for employee recognition. It is the goal of ECTP to help develop the highest quality front line employees in the industry.

Our focus on training and documentation help our technicians make your house feel like home again. Learn more about our residential services:

Call SERVPRO of Provo today at 801-785-5228

When A Fire Damages Your Orem Home Call The Experts At SERVPRO!

11/27/2018 (Permalink)

When a fire affects your home, you have damages that you have to overcome to return to comfortable living in the house.

The Right Choice For Fire Recovery At Your Orem Home

When a fire affects your Orem residence, regardless of size and severity, you have effects that you have to overcome to return to comfortable living in the house. Most homeowners would agree that the most efficient approach to returning their home to preloss conditions is through the use of a professional restoration company, but how do you choose which one is the best fit for you?

When fire damages affect your Orem home, you do not want to have to spend days mulling over internet results and reviews to determine the best fit for returning your home to its original state. Our SERVPRO team is a wise choice for several reasons, the first of which being that we are available 24/7 to help you through any emergency that impacts your home with effective and fast mitigation solutions designed to protect your property and the contents within it.

Another consideration that you can make about our SERVPRO franchise is our highly-trained technicians. Not only do all of the professionals undergo extensive education to obtain their IICRC-certifications for Fire and Smoke Restoration, but this hard-earned accreditation is not the end for our team. We strive to be knowledgeable in all areas of fire restoration, showcasing the most modern and effective techniques. This knowledge gets obtained through continued training through in-house and e-learning opportunities.

We want to help every customer return to their home fast after a fire has threatened the property. We have advanced technology and industry-leading equipment designed to mitigate your loss and restore your home entirely as promptly as possible. From premier cleaning services and deodorization efforts to water removal needs after fire extinguishment, we have the tools to get you back in your home quickly.

While you might have been on the fence about which way to proceed when fire damage threatens your home, but you can see how our team is a wise choice for efficient results. You can count on our SERVPRO of Provo dedicated professionals to show up quickly and have the expertise and equipment to make a difference fast. Give us a call today at (801) 226-1363.

Click here for more about Orem.