Recent Storm Damage Posts

Summer Storms and how to be prepared!

6/15/2021 (Permalink)

Storm ahead sign with lightening Summer Storms can be a beautiful disaster!!

Summer Storms 

After using common sense to prepare follow these simple guidelines:

  1. Charge all mobile devices
  2. Make as much ice as possible or go buy some at your nearest store and have a cooler handy in case the power goes out.
  3. Get lots of water handy for drinking, washing, etc.
  4. Move plants indoors or as close to the building as possible.
  5. Fill your gas tanks up in your cars and any extra tanks you have.
  6. Get cash
  7. Get a light source; flashlights and batteries, candles, etc.
  8. Set your thermostat a little lower than usual. (If the power goes out it is going to get hot)
  9. Have games and things to do inside handy.
  10. Do the dishes and laundry so your stuff doesn’t stink before the power comes back on.
  11. Take a shower, if you’re A/C goes off you are going to get sweaty really fast.
  12. Move your car away from trees.
  13. Strap anything outside that might flyway down or put inside a shed. (trampolines, BBQ, tables and chairs, etc.)
  14. Make sure your pets are set and protected as well.

Be prepared if an earthquake were to happen.

5/24/2021 (Permalink)

Servpro logo with lightening Earthquakes are so unpredictable.

Earthquake

Living in Utah might have you wondering why we too should be ready for when storms come. Utah does not see many major storms throughout the year but storms should still be something we prepare ourselves for. With the latest earthquakes, we really should be making sure we are prepared. 

When your home is hit by a flood or storm, or earthquake remember that your local SERVPRO of Provo is here to restore your home to its pre-storm condition. We specialize in restoring homes and buildings in a quick and timely manner so that you and your family could go back into your normal routine.

5 Hurricane Tips!!

4/6/2021 (Permalink)

SERVPRO truck with garbage from a flood These 5 tips can help during such a stressful time.

1- Photograph and Document Damage:     Document the damage thoroughly with photos, as it will make the insurance claims process much easier. In addition to photos, keep a running list of all damaged items.

2-Conduct Emergency Repairs:                    Do only what's necessary to prevent further damage after a storm, such as covering broken windows with plastic or roofs with tarps to keep the rain out. Don’t make or commission permanent repairs until an insurance adjuster reviews the damage. While it may be tempting to start cleaning up and throwing out damaged items after the storm, your insurance adjuster needs to see what happened firsthand to make you the best offer to settle your claim.

 3- Secure Home Inventory:  All home insurance policyholders should compile a home inventory of their possessions before a storm strikes, and keep it in a safe place. A home inventory is a list that documents the contents of your home. It should include photos, detailed descriptions, and purchase receipts when possible. Having a home inventory will make the claims process much easier. If you don’t currently keep a home inventory, start one as soon as possible. 

4- File a Claim ASAP: Insurance companies sometimes work on a first-come, first-served basis; so it's in your best interest to file an insurance claim as soon as possible. When you contact your provider, let them know the extent of the damages and that you have an inventory of your possessions. An insurance adjuster will come to your property, assess the damage, and determine the size of your payout. 

5- Secure Safe Lodging:  If your home is uninhabitable, you’ll need to find your family a safe place to stay while your home is being repaired. The loss of use coverage in a standard homeowner insurance policy typically helps pay for your family's lodging as long as the damage is part of a covered claim. Check your policy or ask your agent to make sure you have this coverage and to determine its monetary value and time limits. 

Suffering damage or loss from a hurricane can be devastating, and recovery takes time. If you are prepared and plan in advance, repairing the damage will go much smoother.

 Remember to be patient during the claims process. With the proper preparation, things will be back to normal soon.

Steps to Take Immediately After the Power Goes Out

4/1/2021 (Permalink)

Power outage sign and electrical wires Power outages are no fun. Be prepared

Surprisingly, power outages are even getting worse in the USA.  According to Inside Energy, the annual average of power outages doubles every five years! The reason for this has to do with aging infrastructure, more frequent storms, and problems sustaining the electric grid as populations grow.

Despite how common power outages are, few people are prepared for them and even fewer people know what to do if the power goes out.

Steps to Take Immediately After the Power Goes Out

Step 1: Turn On Your Emergency Lights

Make sure your emergency lights are somewhere accessible in case you have to find them in the dark.  Ideally, keep a flashlight in each room of your home.

In general, it is better to use battery-operated lights instead of candles because of the fire risk.

Step 2: See If Your Neighbors Have Power

If your neighbors still have electricity, then the problem is likely inside your home.  Start by checking the main fuses or circuit breakers to see if they have blown.

Step 3: Check the Extent of the Problem

If your neighbors also don’t have electricity, you’ll want to see how wide-spread the problem is.  You can do this by calling your power supplier.  It might take a while to get through to them if a lot of people are trying to call.

You can also try calling friends who live nearby to see if they have power or not.

Step 4: Contact Family Members

During large power outages, stoplights and streetlights can go out too – making it unsafe to drive.

If your family members aren’t at home, get in contact with them.  It might be best for them to remain at their current location until it is safer for them to come home.

Note that your family should have a contact plan in place.

Step 5: Unplug Appliances

When the power comes back on, it can cause a huge power spike which may damage electronics.

Hopefully all of your sensitive electronics are on surge protectors.

Even if they are, it is still smart to unplug all of your sensitive (expensive) electronics from the wall so they don’t get damaged when the power comes back on.

Step 6: See if Water is Safe to Drink

When the power goes out, water treatment centers might not work.  You could still have clean-looking water coming from the tap, but it might not be safe to drink!

Call your local authorities to see if the water is safe to drink.  Or, you can listen to your emergency radio to see if there is a “boil alert” in place.

**If you are unsure whether the water is safe to drink, always play it safe!  Treat water before drinking it or use bottled water.

Step 7: Keep Fridge and Freezer Closed

According to Ready.gov, food kept in an unopened refrigerator will stay cold for about 4 hours.

A full freezer will keep its temperature for about 48 hours. You can learn more about this on their food safety page.

Step 8:  Save Your Phone’s Battery

Turn off any power-consuming apps on your phone to save its battery.  Do this even if you have a solar charger because you might not always be able to charge it.

Step 9: Stay Cool (Summer Power Outages)

If the power outage occurs during a heat wave and you have health conditions, then you might need to evacuate your home to a cooler location, such as a shopping mall or church.

Step 10: Stay Warm (Winter Power Outages)

If the power outage occurs during winter, now is the time to start using your emergency heating method.  A wood stove is my personal favorite off-grid heating method.

Be cautious about using generators, camp stoves, or grills for heating as they can cause carbon monoxide poisoning.

You can get some passive solar heating during the daytime by keeping all curtains closed except those on south-facing windows.  Close all drapes at night to trap some heat, and line windows and doorways with towels to prevent heat from escaping.

Step 11: Prevent Pipes from Freezing (Winter Power Outages)

Hopefully your pipes are well insulated so they don’t freeze.  The easiest way to prevent pipes from freezing during power outages is to let a small stream of water flow through the faucets.

For long-term power outages during extreme weather, you’ll want to drain your hot water heater.  You will also need to winterize the drainage system by putting antifreeze into the drain traps below toilets, sinks, washing machines, etc.

12.  Stay Sane!

Play games, make shadow puppets, hang out with the neighbors in the dark…  You might even enjoy the power outage and the digital detox it gives you!

https://www.primalsurvivor.net/steps-after-power-outage/

How to stay safe during a thunderstorm!

3/23/2021 (Permalink)

lightning with SERVPRO logo Thunderstorms can be scary and damaging. Be prepared.

Thunderstorm tips

~Know your area’s risk for thunderstorms. In most places, they can occur year-round and at any hour.

~Create an emergency plan so that you and your family know what to do, where to go, and what you will need to protect yourselves from the effects of a thunderstorm.

~Sign up for your community’s warning system.

~Identify nearby, sturdy buildings close to where you live, work, study, and play.

~Cut down or trim trees that may be in danger of falling on your home.

~Consider buying surge protectors to protect your home, appliances, and electronic devices.

Snow melt can cause flooding in your Spanish Fork home.

3/4/2021 (Permalink)

Servpro logo and it says Ready to thaw? Is your home ready for the spring thaw?

Snow Melt Causes Flooding

Spring is coming soon.  More and more people start heading outside to soak in the sunshine after a long, cold, snow-packed winter. As temperatures rise snow is melting into Utah's rivers and streams, increasing the risk of flooding. Hopefully, it comes in an orderly fashion, but if it warms up too quickly the snow will overwhelm Utah's rivers and mountains causing concern for many homes.  

Follow these tips to help prevent flooding in your home.

  • Check for leaks around your doors and windows.  Especially basement windows in window wells.
  • Keep window wells free from debris
  • If you have flood drains make sure they are clear and working
  • Check the grading around your home and make changes in grading to encourage flooding away from your home
  • Inspect and repair your foundation for cracks before its too late

If you are unfortunate and do have water and/or mold damage from flooding in your home call SERVPRO today.  Our trained experts are ready for your call. 

Call SERVPRO today at 801-785-5228

Flood damage from a storm in your Spanish Fork home.

2/9/2021 (Permalink)

SERVPRO truck with garbage from a flood Call SERVPRO today if you have water damage in your Spanish Fork home.

When your home in Spanish Fork has been damaged from flooding from severe storms, you need the help of a professional restoration company to get your property to its preloss state again. A flooded basement or other damage that exists after a flood or storm can lead to severe damage to your property.

You need immediate Flood damage mitigation for your Spanish Fork home to protect the structure and your possessions inside. Without fast and efficient water removal, additional damage can occur. That is why at SERVPRO we do not waste any time getting to you when you reach out to us for help.

After we have extracted any standing water, we need to dry your structure by removing moisture from the air. SERVPRO techs use two different systems for drying. An open drying system exchanges moist air from inside your structure with the drier outside air. Opening windows and using fans or air movers helps to exchange the air and ventilate your home.

For the best drying conditions, the outside air should have a high temperature and low relative humidity. The difference between the specific humidity of the inside air and outside air is also essential. Before we use an open system, we take measurements to figure out specific humidity for both outside and inside air.

A closed drying system closes off the area affected from the outside air and from areas in your home that are unaffected. We use dehumidification equipment to dehumidify the air inside the home. For a closed system to work, we have to control the indoor environment using dehumidifiers and air movers. It is easier to dry areas that are smaller, so we create a drying chamber by hanging plastic sheeting around affected areas or closing windows and doors. The relative humidity in this drying chamber shouldn’t go higher than 40% RH for the proper drying of porous materials. Air condition can also be used to help dehumidify. If we set up a drying chamber, we can dry items more thoroughly and more quickly.

Snow Covered Roof, Majestic or Dangerous?

1/26/2021 (Permalink)

Collapsed roof with snow on top. Not so beautiful anymore...

Did you know one square foot of compacted snow can weigh close to 50 pounds?!! Think about how much weight is sitting on your roof.  Many roofs, especially, older, flat, or structures such as carports, garages, and sheds are not always rated to support this kind of weight.  It is important to remove as much of it as you can safely from the ground.  

** We advise you to review your insurance policy and check with your agent before you have a problem.  Basic insurance policies do not cover the collapse of a structure due to the weight of snow or ice.

Check out this article from Travelers about safely removing snow from your roof before it is too late.

https://www.travelers.com/resources/weather/winter-storms/roof-snow-removal-tips

Heavy Snowfall Can Damage Your Provo Roof

11/25/2020 (Permalink)

Icicles on a roof  Let SERVPRO fix your roof if snow damage happens to you.

With the colder months of the season beginning to set in, Provo residents prepare for what could always potentially be a difficult winter. Heavier snowfalls threaten homes, especially when several days of hard snows compact onto roofs throughout the area without temperatures rising enough to melt or getting cold enough to freeze. Either of these scenarios presents a weight issue for your roof, which can expose vulnerable points to allow moisture penetration and eventual water flow into the property.

Your Provo home could experience flood damage if your roof is compromised. When water begins to find a path inside of your house through the attic space, the flow of melting snow from this opening in your insulation could be substantial depending on the amount of snow still trapped on top of the house. This water damage can spread quickly through the attic space and begin to affect the floors below.

Our SERVPRO team can respond quickly at the first sign of flooding in your home. We have the advanced equipment and the experience to help mitigate your loss while we establish what is necessary to overcome the effects throughout the property and return a restored home to you. This initial assessment can also help to provide your insurance provider with the necessary documentation and evidence of the damages to speed up the process of claim approval to afford the restoration work required.

With flooding in your home, the first step is boarding up the damaged area of the roof to prevent further penetration until reconstruction efforts can occur. Depending on the damages, these rebuilding efforts must happen before restoration work can begin. Our SERVPRO franchise offers to build back services to provide a comprehensive package for our customers with reputable licensed contractors.

Recovering from a flood is nothing that a homeowner should have to do alone. You can depend on our SERVPRO of Provo rapid response team to help mitigate the loss

Utah Wildfires

6/29/2020 (Permalink)

Wildfire picture with flames Stay safe here in Utah with these wildfires.

Are you one of the homes that are near these Utah wildfires?  Does your home smell like smoke? How will you ever get rid of that smell?  OZONING!  What is ozoning and how does it work?

Normal oxygen (O2) is converted to O3, which is commonly called ozone.  It reverts back to O2 in about an hour if the O3 is unused.  This leaves the air fresh and clean because the source of the order has been permanently removed.  And there are no artificial odors so the space becomes free of odors, as nature intended.

Outdoors, nature eliminates odors and microorganisms using UV light and O3.  Indoors, most places receive very little UV light or O3 to help eliminate the odors.  An ozone machine creates O3, or ozone, in a process that utilizes an electrical current.  Ozone sanitizes the air by breaking down odors and microorganisms at their source.

Nature creates O3 as a natural cleaning during thunderstorms, and also from the sunlight striking the earth’s atmosphere.  We have all taken a walk after a thunderstorm and experienced that fresh clean, fresh smell in the air.  That’s O3, or ozone, at work.

SERVPRO also offers a service at our facility where we can ozone specific items like clothing, furniture, or anything that has smoke damage and get it smelling better than new.

Tips during a power outage!!

4/28/2020 (Permalink)

Power outage sign Being prepared for power outages can make things go so much smoother in a stressful situation.

Power outages are incredibly common.  Surprisingly, power outages are even getting worse in the USA.  According to Inside Energy, the annual average of power outages doubles every five years! The reason for this has to do with aging infrastructure, more frequent storms, and problems sustaining the electric grid as populations grow.

Few people are prepared for them and even fewer people know what to do if the power goes out.

Steps to Take Immediately After the Power Goes Out

Step 1: Turn On Your Emergency Lights

Make sure your emergency lights are somewhere accessible in case you have to find them in the dark.  Ideally, keep a flashlight in each room of your home.

In general, it is better to use battery-operated lights instead of candles because of the fire risk.

Step 2: See If Your Neighbors Have Power

If your neighbors still have electricity, then the problem is likely inside your home.  Start by checking the main fuses or circuit breakers to see if they have blown.

Step 3: Check the Extent of the Problem

If your neighbors also don’t have electricity, you’ll want to see how wide-spread the problem is.  You can do this by calling your power supplier.  It might take a while to get through to them if a lot of people are trying to call.

You can also try calling friends who live nearby to see if they have power or not.

Step 4: Contact Family Members

During large power outages, stoplights and streetlights can go out too – making it unsafe to drive.

If your family members aren’t at home, get in contact with them.  It might be best for them to remain at their current location until it is safer for them to come home.

Note that your family should have a contact plan in place.

Step 5: Unplug Appliances

When the power comes back on, it can cause a huge power spike which may damage electronics.

Hopefully, all of your sensitive electronics are on surge protectors.

Even if they are, it is still smart to unplug all of your sensitive (expensive) electronics from the wall so they don’t get damaged when the power comes back on.

Step 6: See if Water is Safe to Drink

When the power goes out, water treatment centers might not work.  You could still have clean-looking water coming from the tap, but it might not be safe to drink!

Call your local authorities to see if the water is safe to drink.  Or, you can listen to your emergency radio to see if there is a “boil alert” in place.

**If you are unsure whether the water is safe to drink, always play it safe!  Treat water before drinking it or use bottled water.

Step 7: Keep Fridge and Freezer Closed

According to Ready.gov, food kept in an unopened refrigerator will stay cold for about 4 hours.

A full freezer will keep its temperature for about 48 hours. You can learn more about this on their food safety page.

Step 8:  Save Your Phone’s Battery

Turn off any power-consuming apps on your phone to save its battery.  Do this even if you have a solar charger because you might not always be able to charge it.

Step 9: Stay Cool (Summer Power Outages)

If the power outage occurs during a heatwave and you have health conditions, then you might need to evacuate your home to a cooler location, such as a shopping mall or church.

Step 10: Stay Warm (Winter Power Outages)

If the power outage occurs during winter, now is the time to start using your emergency heating method.  A wood stove is my personal favorite off-grid heating method.

Be cautious about using generators, camp stoves, or grills for heating as they can cause carbon monoxide poisoning.

You can get some passive solar heating during the daytime by keeping all curtains closed except those on south-facing windows.  Close all drapes at night to trap some heat, and line windows and doorways with towels to prevent heat from escaping.

Rebuilding your home after a storm event.

4/9/2020 (Permalink)

SERVPRO logo with lightning We take pride in our work!!

Disasters can cause significant damage and lingering effects within your home. Flooding can be common to the area throughout certain times of the year. These disasters threaten your home with extensive water damage, but also the possibility of contamination and health hazards. Flooding often from rising water levels, and this high volume of water can impact wastewater facilities and sewer systems on the path to your home, for example, which can cause health risks for those exposed to these contaminated floodwaters.


Inspections and risk assessments are performed on your flood-damaged home initially when you contact our IICRC-certified restoration technicians. We utilize this information to determine the threats posed to the occupants of the house and our professionals on-site, as well as getting a general idea of the structural concerns and irreparably damaged areas of the property that must get removed to proceed with the restoration process.

Rebuilding after a storm or flood in your home requires professionals with the knowledge both in structural integrity and reconstruction as well as technicians with the expertise to restore areas of your home without unnecessary demolition. Preserving and reconstructing is a determination made by both our experienced technicians on site and our contracting division responsible for the reconstruction and replacement of removed structural elements.

Areas of your home must get removed in these situations regardless of when exposed to flood water that heavily soils and potentially contaminates areas of your home. Carpeting and drywall are often among the most frequently removed of these materials, and our contractors can quickly replace these removed elements once the area gets cleaned and dried thoroughly.

Flood damages in your home often leads to the removal of heavily damaged structural components and materials, but our we can help you quickly rebuild and restore your property. With our comprehensive approach, our team can offer mitigation, reconstruction, and restoration services to our customers to save time and money. 

Are you prepared for an earthquake?

3/31/2020 (Permalink)

rain and lightning Storms can be so unpredictable.

Living in Utah might have you wondering why we too should be ready for when storms come. Utah does not see many major storms throughout the year but storms should still be something we prepare ourselves for. With the latest earthquakes, we really should be making sure we are prepared. 

When your home is hit by a flood or storm, or even an earthquake remember that your local SERVPRO of North Utah County is here to restore your home to its pre-storm condition. We specialize in restoring homes and buildings in a quick and timely manner so that you and your family could go back into your normal routine.

Tips on how to avoid frozen pipes during a winter storm in Provo.

3/3/2020 (Permalink)

sign that says Storm Ahead with rain Utah storms can make some serious damage!!

For those who leave their homes for extended periods of time during cold winter storms, it may be important to know what to do to prevent water pipes from freezing and bursting. Water in a pipe that freezes and ultimately bursts may result in a flooded home. This could create a horrible situation for a homeowner. While water damage repair professionals can be called to complete a water pipe repair due to a broken pipe, there are steps that a homeowner can take to prevent the situation from occurring in the first place. Here are three simple ways to help prevent frozen or bursting pipes.

1. Keep the Heat On


In cold climates, it may be very helpful to keep the heater turned on anytime that the house will be vacant. Keeping the heat turned to at least 50 degrees Fahrenheit may help to prevent pipes from freezing. Also opening cabinet doors underneath sinks and where pipes are located may help air to circulate around pipes and keep them warm.

2. Turn Water in the Home Off or Allow Faucets to Drip

A homeowner may choose to turn the water to the home off entirely. However, if the water is to remain on while the family is out of town, keeping faucets open a little bit may prevent a broken pipe. Water expands when it freezes. Therefore, faucets that drip can help prevent the freezing of stationary water and relieve pressure inside the pipes, avoiding the need for a water pipe repair due to a rupture.

Storms Can Hit Fast! Tips To Be Prepared!

1/29/2020 (Permalink)

trees and snow Prepare your home for extreme cold!!

It's that time of the year again; time to prepare ourselves and homes for the brutal cold of winter storms. It is not something anyone looks forward to but it is best to be prepared.  

Follow these tips recommended by www.ready.gov/winter-weather to prepare yourself and your home for winter.

Before Snowstorms and Extreme Cold

  • Make a family communication plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  • Make an emergency kit for at least three days of self-sufficiency.
  • Keep space heater safety in mind: Use electric space heaters with automatic shut-off switches and non-glowing elements. Remember to keep all heat sources at least three feet away from furniture and drapes.

Prepare Your Home

  • Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep the warm air inside.
  • Make sure you have a working carbon monoxide detector.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
  • Learn how to shut off water valves (in case a pipe bursts).
  • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
  • If you have a wood-burning fireplace, consider storing wood to keep you warm if winter weather knocks out your heat. Also, make sure you have your chimney cleaned and inspected every year.
  • Have at least one of the following heat sources in case the power goes out:
    • Extra blankets, sleeping bags, and warm winter coats
    • Fireplace or wood-burning stove with plenty of dry firewood, or a gas log fireplace
    • Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
    • Plan to bring pets inside.
    • Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.

Follow these recommended tips and you will be prepared for those cold winters’ days.

Prepare Your Car For Winter Storms!

1/21/2020 (Permalink)

Car with snow on top You don't want to be stuck in a storm without being prepared.

We have all been there, its cold and snowing and you are having car problems.  Follow these tips to help prepare yourself and your car for a winter storm.

  1. Start to prepare your car before Thanksgiving if possible.  It's easy to do it before it gets cold and snowy. Better too soon than too late.
  2. Check the tire pressure at least once a month through the winter.  As it gets colder outside the air molecules get smaller and tire pressure goes down. Low tire pressure will make your car under preform. You can find the suggested PSI (pounds per square inch) on your tires or on inside the driver’s side door jam.
  3. Have your battery tested.  Nothing is worse than a dead battery when you’re freezing, not home or late for work.  Also make sure you have jumper cables in case you or someone you come across need them.
  4. Check your windshield for cracks and make sure you have good windshield wipers.  The cold can make your windshield crack and obstruct your vision.  Bad wipers can cause all sorts of problems and are an easy fix.
  5. Inspect your headlights and brake lights.  If it’s storming or dark your car can become very hard to see and cause an accident.
  6. Make sure you have warm clothes, proper winter shoes, and a blanket in your car in case you get stuck in traffic or your car breaks down.  This could save your life.
  7. Lastly, ALWAYS make sure you have a couple water bottles in your car somewhere.  No matter the time of year this could save your life or someone else's.

Follow these tips and you will be prepared for those winter storms that are bound to hit.

Making a Disaster Plan for Your Pets

7/16/2019 (Permalink)

Make a Disaster Plan for Your Pets Before It is too Late.

A huge storm has just rolled through or your area has just survived a natural disaster.  You have survived and your family is safe but what about your pet?  Just like your family you need to have a disaster plan for your pets.  Here in Utah we may not experience a hurricane or tornado but we do have harsh wildfire seasons, flooding, and a future forecasted major earthquake. What is good for you is good for your pets, so be prepared and have a plan. Planning ahead is the key to keeping yourself and your pets safe when a disaster strike!

  1. Microchip your pets

Microchip ID is the best way to ensure you are reunited with your pet if you are separated.  Also make sure you keep the microchip info updated: address or phone number changes are commonly overlooked.  If you don’t update the information it is useless.  You could also list an emergency number of a friend or family member who resides outside of your area.

  1. Keep A Collar and Tag on ALL Dogs & Cats

Make sure you have the pets name and at least your current phone number (and address if possible) on the tag.  ID on indoor cats is especially important, if there is a disaster they could easily escape.

  1. Create a Buddy System

Create a buddy system in case you are not home. Make arrangements with a trusted neighbor to check on your pets. 

  1. Identify Local Animal Shelters

Know where the local animal shelters are located in case your pet does get lost.  Have a current picture as well to help identify them.

  1. Locate a Local Veterinary Clinic

Locating a local veterinarian or animal hospital in the area you are staying in case your pet needs medical care.

  1. Plan a Pet Friendly-Place to Stay

Search in advance of pet-friendly hotels, boarding facilities or somewhere you can stay.  Many emergency shelters are not pet friendly.

  1. Prepare and Emergency Kit for EACH Animal

Stock up and be prepared now for items your pet will need during a disaster.  Store these items in an easy to grab container. Some basic items to include are: one-week food supply, one-week fresh water, medication you pet may need, copies of vaccination records, current picture of you with your pets to identity them and claim ownership, temporary ID tags with the contact info of someone in an unaffected area, carrier and/or leash for each animal.

Remember to prepare now, after the disaster has occurred it is too late.  The last thing you want after and emergency or disaster is to have something happen to your furry family members.

Spring Snow Melt Can Cause Flooding in Your Elk Ridge Home

5/12/2019 (Permalink)

Don't let Spring snow melt damage your home. If it does call SERVPRO of Provo today!

Snow Melt Causes Flooding

Spring is definitely in the air.  More and more people start heading outside to soak in the sunshine after a long, cold, snow packed winter. As temperatures rise snow is melting into Utah's rivers and streams, increasing the risk of flooding. Hopefully it comes in an orderly fashion, but if it warms up too quickly the snow will overwhelm Utah's rivers and mountains causing concern for many homes.  

Follow these tips to help prevent flooding in your home.

  • Check for leaks around your doors and windows.  Especially basement windows in window wells.
  • Keep window wells free from debris
  • If you have flood drains make sure they are clear and working
  • Check the grading around your home and make changes in grading to encourage flooding away from your home
  • Inspect and repair your foundation for cracks before it’s too late

If your unfortunate and do have water and/or mold damage from flooding in your home call SERVPRO today.  Our trained experts are ready for your call. 

Call SERVPRO today at 801-785-5228

April Showers Bring May Showers

4/9/2019 (Permalink)

Don't be caught unprepared during a storm.

April showers may bring May flowers but you need to make sure you are prepared for those showers.

Spring is a time when everyone starts to get excited about the warmer weather, grass starting to get green, and flowers starting to bud, but the joy that comes from these things is all because of the rain.  Here in Utah we all cross our fingers for a wet winter and spring to help with our hot dry summers, but have you ever thought about if you are prepared for those showers?

Rocky Mountain Power recommends these tips to be prepared. 

Assemble an Emergency Kit

  • Water – one gallon per person per day
  • Non-perishable food
  • Battery-powered radio and extra batteries
  • Flashlight and extra batteries
  • Blankets
  • First aid kit
  • Wrench or pliers to turn off utilities
  • Manual can opener
  • Medications
  • Copies of important family documents

Always Keep Cash On-Hand

Keep Your Gas Tank At Least Half Full

Stay Connected with Apps

Make a Family Emergency Plan

Businesses Should have and Emergency Ready Plan

For more information on emergency safety recommendations from Rocky Mountains Power click here

For more information on an Emergency Readiness Plan offered free of charge by SERVPRO Call Us today!

Hail Damage to Your Spanish Fork Roof?

2/28/2019 (Permalink)

Hail Damaged roof in Spanish Fork

In 2016, the United States experienced 5,601 severe hail storms, as documented by the NOAA Severe Weather Database. Hail can range in size from the size of pencil tip to the size of a softball.

Many homeowners are not aware of hail damage on their roofs. Hail damage to roof tops often times cannot be seen from the ground, and that’s a big reason why the idea of hail damage hardly ever crosses a homeowner’s mind.

TELL-TALE SIGNS OF HAIL DAMAGE ON A ROOF

Although you cannot fully determine the amount of hail damage on a roof from the ground, there are some signs that a trained eye can point out and help determine if there may be more damage up top. Here are a few things to look for.

  1. Dented gutters, gutter screens, or downspouts
  2. Damage to siding and windowsills/casings
  3. Damage to air conditioners or other outdoor items
  4. Damage to decks or painted wood surfaces

Once you are on the roof check for these signs of roof damage:

  1. Dented vents, chimneys, or sky light covers
  2. Dented or damages shingles. (This may be the most important to check for.)

Dented or damages shingles are what leads to a damages and potentially leaky roof.  Some day you will never get a solid insurance claim without shingle damage.

What to Do If You Do Have Shingle Damage

Hail damage is covered by standard home insurance in most states but coverage is applied in a variety of ways, depending on where you live, your insurer and how your policy is set up. The best way to find out about your coverage is to reach out to your insurance provider before the damage occurs. 

If you have a damaged roof due to hail that has caused a leaky roof call SERVPRO of Provo today to help mitigate water damage in your home.

Call us Today!

 SERVPRO of  Provo (801) 226-1363

Winter Weather Can Spell Trouble For Your Orem Home

1/29/2019 (Permalink)

Call us at (801) 226-1363, our 24-hour services line to speak with us, and we can send out a competent, professional team.

Late Winter Weather Can Cause Flood Damage In Orem Subdivisions

Flooding affects more than just your Orem home. Your garage, sheds, and your children's outdoor play equipment can also suffer during a flood. These items might not move around. Other items can cause damage, as well as the presence of contaminated water that invades your property.

If your residence in Orem sustains flood damage, cleaning up afterward can become a tedious and dangerous task. Because SERVPRO invests heavily in our employees' safety, we already have the personal protective equipment (PPE) that most homeowners would only use once, making it a very costly purchase. Partnering with us instead of doing things yourself becomes a cost-effective and safer alternative.
 
We can quickly get things back to normal for your family, “Like it never even happened,” so life can move forward and you can once again feel safe in your own home. Drying everything, from flooring to personal belongings, disposing of damaged items, and cleaning the surfaces your family touches means your home becomes safe again.

Many of the items that your family relies on to make your house a home become irreparably damaged during a flood. These include foodstuffs, mattresses, carpets and padding, many upholstered furniture pieces, and appliances. As we remove these items from your home, we take inventory that you can include with your insurance claim.

Drying your home happens quickly without equipment while cleaning surfaces makes things sanitary again. Later, our Odor Control Technician (OCT) can discuss effective methods of ridding your home of any unpleasant smells you notice. Checking for mold and mildew then, as well as before, while we carry out the initial stages of flood damage mitigation, ties all our mitigation efforts together.

SERVPRO of Provo is always ready to respond to flood damage in Genola, as well as Payson and Salem. Call us at (801) 226-1363, our 24-hour services line to speak with us, and we can send out a competent, professional team. We not only work quickly, but we are always Faster to Any Size Disaster.

Click here for more about Orem.

We Can Help You Rebuild Your Orem Home After A Flood

12/27/2018 (Permalink)

Give us a call whenever disaster strikes!

Rebuilding After Flood Damage In Your Orem Home

Disasters can cause significant damage and lingering effects within your Orem home. With flooding that can be common to the area throughout certain times of the year, these disasters threaten your home with extensive water damage, but also the possibility of contamination and health hazards. Often flooding occurs from rising water levels, and this high volume of water can impact wastewater facilities and sewer systems on the path to your home, for example, which can cause health risks for those exposed to these contaminated floodwaters.

A risk assessment and inspection get performed on your flood damaged Orem home initially when you contact our IICRC-certified restoration technicians. We utilize this information to determine the threats posed to the occupants of the house and our professionals on site, as well as getting a general idea of the structural concerns and irreparably damaged areas of the property that must get removed to proceed with the restoration process.

Rebuilding after a flood in your home requires professionals with the knowledge both in structural integrity and reconstruction as well as technicians with the expertise to restore areas of your home without unnecessary demolition. This fine line between preserving and reconstructing is a determination made by both our experienced SERVPRO technicians on site and our contracting division responsible for the reconstruction and replacement of removed structural elements.

Areas of your home must get removed in these situations regardless when exposed to flood water that heavily soils and potentially contaminates areas of your home. Carpeting and drywall are often among the most frequently removed of these materials, and our SERVPRO contractors can quickly replace these removed elements once the area gets cleaned and dried thoroughly.

Flood damages in your home often lead to the removal of heavily damaged structural components and materials, but our SERVPRO of Provo professionals can help you quickly rebuild and restore the effects to your property. With our comprehensive approach, our team can offer mitigation, reconstruction, and restoration services to our customers to save time and money. Give us a call whenever disaster strikes at (801) 226-1363.

Click here for more about Orem.

Three Reasons Why You Need Flood Insurance to Protect Your Orem Home

12/3/2018 (Permalink)

Floods do happen in Utah. Review your insurance policy for storm coverage.

Three Reasons to Get Insured for Flood Damage in Orem

Whether it is because they do not wish to bear the cost, do not believe flood damage in Orem to be a significant threat, or even forget about it entirely, many local homeowners remain without flood insurance for their homes. Flood insurance is inexpensive, especially for inland and relatively dry states like Utah, but the damage it protects against can cost you tens of thousands of dollars to repair on your own. Here are a few reasons why SERVPRO recommends you keep your home covered by a flood insurance policy in the future.

The Risk is There

Flood damage happens in Orem. It may be less frequent and often less severe than in storm-swept cities in the Southeast, but every home in and around the local area carries at least some risk of incurring flood damage in every major storm. Even minor changes in conditions such as recent snowmelt or significant soil saturation levels can cause what would otherwise be a regular rainstorm to develop into a significant flooding event.

Flood Insurance is a Good Value

Monthly premiums for flood insurance should be affordable for most homeowners in the Orem area. Without any nearby coastline or severe seasonal hurricane weather, floods are irregular here and usually only the result of hard-to-predict accidents. This means that rates are very low for the high amount of protection they provide.

Staying Uninsured Can Cost You

Should a flood ever hit your home, you can expect to incur tens of thousands of dollars in damages depending on the maximum depth of floodwater and additional complications. While flood insurance easily covers some or all of your losses from the event, not having the proper insurance could leave you responsible for flood damages. Most homeowners' insurance policies do not cover storm flooding, so make sure to check if your specific policy can cover you before you write off a separate flood insurance plan.

SERVPRO of Provo provides emergency flood damage mitigation and restoration services for homeowners in the local area. Call us at (801) 226-1363 for 24/7 help from our most experienced technicians.

Click here to read more about Orem.

Did You Know that a Consequence of Wildfires is an Increased Risk of Flooding in Your Orem Home?

11/13/2018 (Permalink)

Wildfires burn the vegetation that holds back rainstorm runoff. Long after the fires are extinguished, the risk of flooding remains.

Increased Flood Damage Risk After Wildfires Near Orem

Unfortunately, one disaster can lead to another in the Orem area. Recent wildfire activity during the summer and early autumn make flooding disasters more likely and the damage more intense when the vegetation that usually holds back rainstorm runoff is absent post-fire. Heavy precipitation over burn scarred areas often results in flash flooding. If this catastrophe affects your property, we can help. 

Orem has various flood damage safeguards built into contemporary construction techniques are not always able to prevent significant water incursion damaging basements, crawl spaces, and foundations. Gutters and downspouts properly installed direct water falling from above away from the perimeter of your home but are of no help when overland flooding occurs. Sandbagging and constructing other external barriers to water can help, but if breached you need professional restoration technicians to save your property. 

SERVPRO restoration crews receive state of the art training before their work on your Orem flood project. Our employees master industry flood damage standards developed by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to quickly clean up and restore the damage done by flood waters. 

Our crew chiefs assess the situation to determine the type and extent of the damage on your premises. SERVPRO can collect and contain the flood waters for appropriate disposal, critical as the mud, sediments, and debris carried into your home by the force of the flooding can cause severe contamination. Flood waters are typically classified as Category 3 or black water, the most dangerous type. 

If not managed skillfully, black water exposes you and your family to a broad range of risks, including viruses, bacteria, molds, and other pathogens. Also, the threat of chemical contamination from the nearly infinite variety of road, landscape, and industrial products through which the water flows before pooling in your home is concerning. SERVPRO crews have the training and experience to deal with challenges. 

SERVPRO stocks service vehicles with the pumps, water extractors, and structural drying equipment necessary to help a home recovery from flooding. We also carry effective cleaning and EPA registered disinfectant products to clear away the dirt, grime, and pathogens, and inhibit the microbial activity that can follow extended periods of water saturation. 

SERVPRO of Provo is ready and eager to help our community recover from flood damage, even when post-wildfire conditions complicate the project, Swift action is the key, so call us at (801) 226-1363    as soon as possible to set up an evaluation. 

The Murdock Canal Trail follows the Murdock Canal.  Click here for more information.

Heavy Rains Are Always Possible, Bringing Flood Damage to Orem

7/25/2018 (Permalink)

Orem Area Storm Damage Cleanup Needed? Call SERVPRO --"Like it never even happened."

Stormwater Penetrations Are Stymied by Fast SERVPRO Water Removal and Drying

Climate extremes seem to be the norm rather than the 100-year events we used to expect in Orem. In recent years torrential rains caused mudslides and flooding in our area, with downpours in the mountains increasing the potential for residential flooding in “Family City USA.” When several inches or feet of water collect in your foundation, crawl space, or basement, you need the fast response we offer.
 
One thing not to do if flood damage occurs in your Orem home is to ignore it, hoping the water will recede and all will go back to normal. Water is a very destructive force, oxidizing metals and causing significant deterioration of many conventional building materials. Wallboard, insulation, lathes, plaster, and wood framing all experience weakening and eventual disintegration if saturated with water. The key to halting this process is efficient water removal and high-quality structural drying. Our technicians are well trained and familiar with the best restoration practices, and these services help form the core of our business.
 
When the SERVPRO crew leader arrives, expect a quick safety assessment followed by implementation of water removal strategies. Safety is always paramount for the homeowner and family and the crew members. We must check for underwater dangers including live electrical wires, broken or floating debris, and basic slip and fall concerns. Our crew members receive training to characterize the category of flood water presented, an essential skill and step as we must contain and dispose of black and gray water differently than clean water. Most often, flood waters are contaminated, mainly if some of the fluid collected is backed up from overwhelmed municipal sewer systems or heavy soil erosion.
 
After the assessment, the SERVPRO crew begins water removal using the submersible pumps and high-efficiency extractors always on our green service vehicles. If the power is cut, we move along with the water removal with portable generators also on our trucks as basic equipment. Our crew members use moisture meters to set baseline levels for drying goals for the waterlogged materials damaged by the flood. We also use infrared scanners to locate pockets of water hidden behind walls, in cinderblock cells, or in a vast number of other recesses in your lower level. If we do not find, release, and remove the hidden water, it continues to harm structures. If it remains more than 24 to 48 hours, it also can feed potential mold growth.
 
Once the water exits, we begin drying out the structure. A balance of air movers, heater, and dehumidifiers creates the optimum environment for water to move as vapor out of the building materials, to be captured, contained, and disposed of via the dehumidifying process. SERVPRO crew members monitor the drying, repositioning and adjusting equipment until normal moisture levels return.
 
SERVPRO of Provo awaits your contact if flood waters enter and begin their damage inside your residence. As we know flood damage cannot wait, we answer at (801) 226-1363 round the clock.

Information regarding this Utah city by clicking here.

Should You Be Worried About Storms?

6/5/2018 (Permalink)

Living in Utah might have you wondering why we too should be ready for when storms come. Utah does not see many major storms throughout the year but storms should still be something we prepare ourselves for.

Specifically during the rainy season, we must be extra careful.  After our super dry, hot summers and how often we have wild fires, a lot of the time our mountains are left without the trees and bushes.  We are left more vulnerable to landslides and flash floods from the rain we receive.

When your home is hit by a flood or storm, remember that your local SERVPRO is here to restore your home to its pre-storm condition. We specialize in restoring homes and buildings in a quick and timely manner, so that you and your family could go back in to your normal routine.

Call SERVPRO at 801-785-5228

Snow Covered Roof, Majestic or Dangerous?

1/25/2018 (Permalink)

Not so beautiful anymore...

Did you know one square foot of compacted snow can weigh close to 50 pounds?!! Think about how much weight is sitting on your roof.  Many roofs, especially, older, flat, or structures such as carports, garages, and sheds are not always rated to support this kind of weight.  It is important to remove as much of it as you can safely from the ground.  

** We advise you review your insurance policy and check with your agent before you have a problem.  Basic insurance policies do not cover collapse of a structure due the weight of snow or ice.

Check out this article from Travelers about safely removing snow from your roof before it is too late.

https://www.travelers.com/resources/weather/winter-storms/roof-snow-removal-tips.aspx?cm_mmc=TWITTER-_-190-_-768968169-_-20170110&linkId=33184720

12 Things to Do During a Power Outage

1/11/2018 (Permalink)

Prepare now so you don't get stuck in the dark.

Power outages are incredibly common.  Surprisingly, power outages are even getting worse in the USA.  According to Inside Energy, the annual average of power outages doubles every five years! The reason for this has to do with aging infrastructure, more frequent storms, and problems sustaining the electric grid as populations grow.

Despite how common power outages are, few people are prepared for them and even fewer people know what to do if the power goes out.

Steps to Take Immediately After the Power Goes Out

Step 1: Turn On Your Emergency Lights

Make sure your emergency lights are somewhere accessible in case you have to find them in the dark.  Ideally, keep a flashlight in each room of your home.

In general, it is better to use battery-operated lights instead of candles because of the fire risk.

Step 2: See If Your Neighbors Have Power

If your neighbors still have electricity, then the problem is likely inside your home.  Start by checking the main fuses or circuit breakers to see if they have blown.

Step 3: Check the Extent of the Problem

If your neighbors also don’t have electricity, you’ll want to see how wide-spread the problem is.  You can do this by calling your power supplier.  It might take a while to get through to them if a lot of people are trying to call.

You can also try calling friends who live nearby to see if they have power or not.

Step 4: Contact Family Members

During large power outages, stoplights and streetlights can go out too – making it unsafe to drive.

If your family members aren’t at home, get in contact with them.  It might be best for them to remain at their current location until it is safer for them to come home.

Note that your family should have a contact plan in place.

Step 5: Unplug Appliances

When the power comes back on, it can cause a huge power spike which may damage electronics.

Hopefully all of your sensitive electronics are on surge protectors.

Even if they are, it is still smart to unplug all of your sensitive (expensive) electronics from the wall so they don’t get damaged when the power comes back on.

Step 6: See if Water is Safe to Drink

When the power goes out, water treatment centers might not work.  You could still have clean-looking water coming from the tap, but it might not be safe to drink!

Call your local authorities to see if the water is safe to drink.  Or, you can listen to your emergency radio to see if there is a “boil alert” in place.

**If you are unsure whether the water is safe to drink, always play it safe!  Treat water before drinking it or use bottled water.

Step 7: Keep Fridge and Freezer Closed

According to Ready.gov, food kept in an unopened refrigerator will stay cold for about 4 hours.

A full freezer will keep its temperature for about 48 hours. You can learn more about this on their food safety page.

Step 8:  Save Your Phone’s Battery

Turn off any power-consuming apps on your phone to save its battery.  Do this even if you have a solar charger because you might not always be able to charge it.

Step 9: Stay Cool (Summer Power Outages)

If the power outage occurs during a heat wave and you have health conditions, then you might need to evacuate your home to a cooler location, such as a shopping mall or church.

Step 10: Stay Warm (Winter Power Outages)

If the power outage occurs during winter, now is the time to start using your emergency heating method.  A wood stove is my personal favorite off-grid heating method.

Be cautious about using generators, camp stoves, or grills for heating as they can cause carbon monoxide poisoning.

You can get some passive solar heating during the daytime by keeping all curtains closed except those on south-facing windows.  Close all drapes at night to trap some heat, and line windows and doorways with towels to prevent heat from escaping.

Step 11: Prevent Pipes from Freezing (Winter Power Outages)

Hopefully your pipes are well insulated so they don’t freeze.  The easiest way to prevent pipes from freezing during power outages is to let a small stream of water flow through the faucets.

For long-term power outages during extreme weather, you’ll want to drain your hot water heater.  You will also need to winterize the drainage system by putting antifreeze into the drain traps below toilets, sinks, washing machines, etc.

12.  Stay Sane!

Play games, make shadow puppets, hang out with the neighbors in the dark…  You might even enjoy the power outage and the digital detox it gives you!.

https://www.primalsurvivor.net/steps-after-power-outage/

How to Prepare your car for Winter and Snow Storms

1/4/2018 (Permalink)

Prepare now before it is too late

How to Prepare your car for Winter and Snow Storms

We have all been there, its cold and snowing and you are having car problems.  Follow these tips to help prepare yourself and your car for a winter storm.

  1. Start to prepare your car before Thanksgiving.  It's easy to do it before it gets cold and snowy. Better too soon than too late.
  2. Check the tire pressure at least once a month through the winter.  As it gets colder outside the air molecules get smaller and tire pressure goes down. Low tire pressure will make your car under preform. You can find the suggested PSI (pounds per square inch) on your tires or on inside the driver’s side door jam.
  3. Have your battery tested.  Nothing is worse than a dead battery when your freezing, not home or late for work.  Also make sure you have jumper cables in case you or someone you come across need them.
  4. Check your windshield for cracks and make sure you have good windshield wipers.  The cold can make your windshield crack and obstruct your vision.  Bad wipers can cause all sorts of problems and are an easy fix.
  5. Inspect your headlights and brake lights.  If it’s storming or dark your car can become very hard to see and cause an accident.
  6. Make sure you have warm clothes, proper winter shoes, and a blanket in your car in case you get stuck in traffic or your car breaks down.  This could save your life
  7. Lastly ALWAYS make sure you have a couple water bottles in your car somewhere.  No matter the time of year this could save your life or someone else's.

Follow these tips and you will be prepared for those winter storms that are bound to hit.

Prepare Your home for Winter Storms Before it too Late

12/28/2017 (Permalink)

Prepare for Winter Storms Now

It's that time of the year again; time to prepare ourselves and homes for the brutal cold of winter storms. It is not something anyone looks forward to but it is best to be prepared.  

Follow these tips recommended by www.ready.gov/winter-weather to prepare yourself and your home for winter.

Before Snowstorms and Extreme Cold

  • Make a family communication plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  • Make an emergency kit for at least three days of self-sufficiency.
  • Keep space heater safety in mind: Use electric space heaters with automatic shut-off switches and non-glowing elements. Remember to keep all heat sources at least three feet away from furniture and drapes.

Prepare You Home

  • Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep the warm air inside.
  • Make sure you have a working carbon monoxide detector.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
  • Learn how to shut off water valves (in case a pipe bursts).
  • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
  • If you have a wood burning fireplace, consider storing wood to keep you warm if winter weather knocks out your heat. Also, make sure you have your chimney cleaned and inspected every year.
  • Have at least one of the following heat sources in case the power goes out:
    • Extra blankets, sleeping bags and warm winter coats
    • Fireplace or wood-burning stove with plenty of dry firewood, or a gas log fireplace
    • Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
    • Plan to bring pets inside.
    • Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.

Follow these recommended tips and you will be prepared for those cold winters’ days.

How to Prepare for a BIG Summer Storm

7/18/2017 (Permalink)

After using common sense to prepare follow these simple guidelines:

  1. Charge all mobile devices
  2. Make as much ice as possible or go buy some at your nearest store and have a cooler handy in case the power goes out.
  3. Get lots of water handy for drinking, washing, etc.
  4. Move plants in doors or as close to the building as possible.
  5. Fill you gas tanks up in your cars and any extra tanks you have.
  6. Get cash
  7. Get a light source; flashlights and batteries, candles, etc.
  8. Set your thermostat a little lower than usual. (If they power goes out it is going to get hot)
  9. Have games and things to do inside handy.
  10. Do the dishes and laundry so your stuff doesn’t stink before the power comes back on.
  11. Take a shower, if you’re A/C goes off you are going to get sweaty really fast.
  12. Move your car away from trees.
  13. Strap anything outside that might fly way down or put inside a shed. (trampolines, BBQ, tables and chairs, etc.)
  14. Make sure your pets are set and protected as well.