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Fire & Water - Cleanup & Restoration

Archived Fire Damage Blog Posts

We can help you "restore not replace" after a fire

12/7/2017 (Permalink)

You've just had one of the worst days of your life due to a house fire and you finally get to go in and inspect the damage.  Luckily the fire started in the kitchen and the fire depart got there before the whole house went up in flames... but the entire house is now filled with smoke and soot.  As well as all of your belongs, they are covered and stinky.  Did you know that SERVPRO can help with that?  We can get rid of the smoke smell and clean your belongings!

Contents Restoration

SERVPRO of Provo specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Getting Rid of the Smoke Smell

12/7/2017 (Permalink)

Are you one of the 1.3 million people each year that has had a home fire?  What do you do now?  How will you ever get rid of that smell?  OZONING!  What is ozoning and how does it work? Normal oxygen (O2) is converted to O3, which is commonly called ozone.  It reverts back to O2 in about an hour if the O3 is unused.  This leaves the air fresh and clean because the source of the odor has been permanently removed.  And there are no artificial odors so the space becomes free of odors, as nature intended. Outdoors, nature eliminates odors and microorganisms using UV light and O3.  Indoors, most places receive very little UV light or O3 to help eliminate the odors.  An ozone machine creates O3, or ozone, in a process that utilizes an electrical current.  Ozone sanitizes the air by breaking down odors and microorganisms at their source. Nature creates O3 as a natural cleaning during thunderstorms, and also from the sunlight striking the earth’s atmosphere.  We have all taken a walk after a thunderstorm and experienced that fresh clean, fresh smell in the air.  That’s O3, or ozone, at work. SERVPRO also offers a service at our facility where we can ozone specific items like clothing, furniture, or anything that has smoke damage and get it smelling better than new.

What about my my irreplaceable items?

12/7/2017 (Permalink)

Fire Damage What about my my irreplaceable items? What started out looking like clumps of charcoal. now have been transformed back into family decorations.

A house fire can be an overwhelming experience. It can be physically, financially and extremely emotionally draining. With the right insurance coverage, time and rest the physical and financial effects will eventually subside. Walls and floors will be repaired and furniture and appliances can be replaced. The most devastating of all is the damage done to those items that simply cannot be replaced.  Most items that are destroyed in house fires can be repurchased, but what about things like photo albums, hand sewn quilts, family heirlooms, journals, or souvenirs from a memorable vacation? Those close-to-your-heart keepsakes are irreplaceable. The experts at SERVPRO are here to help.  Our restoration specialists at SERVPRO are trained to restore almost anything. Soot, smoke, water and even sewage is no match for the expertise at SERVPRO.

What Now? Steps to take after a house fire

7/18/2017 (Permalink)

You have just had one of the worst days because your house started on fire.  What do you need to do now?  Take a breath and follow these guidelines to help alleviate stress and confusion.

  • Depending on the severity of the fire you may have called 911 and the fire department has been there. DO NOT ENTER THE HOUSE UNTIL IT HAS BEEN INSPECTED AND YOU HAVE RECEIVED APPROVAL FROM THE FIRE DEPARTMENT.  There may be structural damage and the house may not be safe.  Once you have received approval you may enter your home.
  • Call your insurance agent ASAP and follow their directions.
  • If you are in need you may contact disaster relief or Red Cross for help with housing, food, medicine, etc.
  • After approval to enter the home, take an inventory of everything that has been damaged. Do not throw anything away until you have done this.  If you have insurance this list will be crucial to replace damaged items.
  • The insurance company will usually suggest a disaster and restoration company; don’t feel like you have to choose the first one they suggest. Ask what others they work with and check out several of them to find the one you are the most confident and comfortable with.
  • If you lost essential medical needs or medicine contact your doctor ASAP.
  • If you own your home notify your mortgage lender. If you are a tenant notify the landlord.
  • Contact your credit card provider, utilities companies, and any other lending institutions. They may be willing to work with you on your payments for a while.
  • Take inventory of documents that may have been lost in the fire: Driver’s License; Social Security card; passport; Birth, Marriage, Death certificates; Vehicle Registration and Titles; Tax Records; Wills; Military Records; and any other important documents.
  • Account for any cash that was damaged and contact the US Treasury Department. The treasury will replace your damaged currency with undamaged currency.
  • Save ALL those receipts for money spent related to the fire loss. They may be needed by the insurance company and verifying losses claimed on taxes.
  • Most important of all, take care of yourself and your family. Don’t be afraid or embarrassed to ask for and accept help.

Stop, Drop, and Clean the lint out of Inside your Dryer and Vent

3/21/2017 (Permalink)

We all know to clean out the lint screen of our dryers, right? Did you know if you aren’t cleaning the lint out of the INSIDE and VENT of your dryer you are putting your family in danger of a house fire?  Over time lint will build up and settle in the bottom of your dryer and in your dryer vent.  If you don’t clean this out the heat from the dryer can ignite a fire inside your dryer.  You know what the boy scouts say, “lint is the great to start a fire”. 


Here is an experience from someone who recently had a fire in her dryer and was lucky enough it didn’t start her house on fire.


Counting our blessings today… Last night we smelled something "burning" right as we were going to bed. We thought it was our renters burning food or something in their oven.  We had windows open and fans going but didn't really think much of it. Well this afternoon I went to get clothes out of the dryer, they smelled horrible!!! Like a cross between camp fire smoke and cigarette smoke. So I threw them back in the washer and told my husband. When he got home we pulled the bottom portion of the dryer off just to check things out. To our amazement (we haven't had this dryer THAT long - but bought it from someone else) there was burnt/singed lint everywhere. There had been a lint fire inside the bottom of our dryer last night. Our house seriously could have caught on fire. I'm so glad it didn't. Hence - we are counting our blessings today and I am spreading the word to all that you should go clean out under your lint catcher thing so your house doesn't start on fire!


Here are a few tips from www.familyhandyman.com on how to clean the lint out of your dryer.


https://www.familyhandyman.com/appliance-repair/washer-and-dryer-repair/dryer-lint-cleaning-tips/view-all