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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Have you Considered upgrading your commercial HVAC system?

1/11/2018 (Permalink)

If you are a business owner you know how important it is to have a fully functioning HVAC system.  If you don’t your employees and customers will let you know.  It will be hot or cold and you really are trying to keep it going and keep people comfortable.  Maybe your HVAC system is older and not functioning properly?  You may be thinking to yourself that is too expensive… but in the long run it may be worth it.  Here are five reasons to consider upgrading your HVAC System

Increase Energy Efficiency

Lower operating costs should be one of your biggest goals. Even if it isn’t as much of a priority now, there’s still time to resolve to change now that the New Year has begun. One fantastic way to increase energy efficiency is to upgrade your current commercial HVAC system. Did you know that a newer system can allow for smaller energy consumption – by about 30%, in fact.

Maintain Your Good Reputation

Many businesses depend on a stellar reputation to ensure that they thrive. Reputation is important for your public image, especially in the customer-service sector. Aside from downtime that could rob you of future profits, an uncomfortable building environment due to aging HVAC system can also harm customer and client perception of how you run your organization.

Make and Keep Employees Comfortable

When the interior of your building is kept at reasonable temperatures, your employees will be comfortable. When employees are comfortable, they will be happier and more motivated. When they aren’t distracted by the office being too hot or too cold, they can focus on getting more work done, improving their overall productivity. Don’t overlook the importance of indoor air quality, either. How often are your employees missing time from work due to being sick? A little-known condition called sick building syndrome exists, and if this syndrome goes unaddressed, it could affect how your business is perceived throughout your industry and cause highly-qualified candidates to find employment elsewhere when you are actively recruiting.

Reduce Repair Costs

Newer commercial HVAC systems will have better warranties attached to them. Whether you choose to overhaul your existing system with brand new components or only add the latest technological advancements to the framework that is already in place, these warranties can help you avoid paying significant repair costs when such repairs are needed.

Begin Switching Refrigerant Now

The refrigerant that is most commonly used in many older models of commercial HVAC systems is being eliminated. R-22 refrigerant will be fully prohibited in January of 2020, and if you think that’s still plenty of time to have your current supplies replaced, remember it’s just two years away.

12 Things to Do During a Power Outage

1/11/2018 (Permalink)

Storm Damage 12 Things to Do During a Power Outage Prepare now so you don't get stuck in the dark.

Power outages are incredibly common.  Surprisingly, power outages are even getting worse in the USA.  According to Inside Energy, the annual average of power outages doubles every five years! The reason for this has to do with aging infrastructure, more frequent storms, and problems sustaining the electric grid as populations grow.

Despite how common power outages are, few people are prepared for them and even fewer people know what to do if the power goes out.

Steps to Take Immediately After the Power Goes Out

Step 1: Turn On Your Emergency Lights

Make sure your emergency lights are somewhere accessible in case you have to find them in the dark.  Ideally, keep a flashlight in each room of your home.

In general, it is better to use battery-operated lights instead of candles because of the fire risk.

Step 2: See If Your Neighbors Have Power

If your neighbors still have electricity, then the problem is likely inside your home.  Start by checking the main fuses or circuit breakers to see if they have blown.

Step 3: Check the Extent of the Problem

If your neighbors also don’t have electricity, you’ll want to see how wide-spread the problem is.  You can do this by calling your power supplier.  It might take a while to get through to them if a lot of people are trying to call.

You can also try calling friends who live nearby to see if they have power or not.

Step 4: Contact Family Members

During large power outages, stoplights and streetlights can go out too – making it unsafe to drive.

If your family members aren’t at home, get in contact with them.  It might be best for them to remain at their current location until it is safer for them to come home.

Note that your family should have a contact plan in place.

Step 5: Unplug Appliances

When the power comes back on, it can cause a huge power spike which may damage electronics.

Hopefully all of your sensitive electronics are on surge protectors.

Even if they are, it is still smart to unplug all of your sensitive (expensive) electronics from the wall so they don’t get damaged when the power comes back on.

Step 6: See if Water is Safe to Drink

When the power goes out, water treatment centers might not work.  You could still have clean-looking water coming from the tap, but it might not be safe to drink!

Call your local authorities to see if the water is safe to drink.  Or, you can listen to your emergency radio to see if there is a “boil alert” in place.

**If you are unsure whether the water is safe to drink, always play it safe!  Treat water before drinking it or use bottled water.

Step 7: Keep Fridge and Freezer Closed

According to Ready.gov, food kept in an unopened refrigerator will stay cold for about 4 hours.

A full freezer will keep its temperature for about 48 hours. You can learn more about this on their food safety page.

Step 8:  Save Your Phone’s Battery

Turn off any power-consuming apps on your phone to save its battery.  Do this even if you have a solar charger because you might not always be able to charge it.

Step 9: Stay Cool (Summer Power Outages)

If the power outage occurs during a heat wave and you have health conditions, then you might need to evacuate your home to a cooler location, such as a shopping mall or church.

Step 10: Stay Warm (Winter Power Outages)

If the power outage occurs during winter, now is the time to start using your emergency heating method.  A wood stove is my personal favorite off-grid heating method.

Be cautious about using generators, camp stoves, or grills for heating as they can cause carbon monoxide poisoning.

You can get some passive solar heating during the daytime by keeping all curtains closed except those on south-facing windows.  Close all drapes at night to trap some heat, and line windows and doorways with towels to prevent heat from escaping.

Step 11: Prevent Pipes from Freezing (Winter Power Outages)

Hopefully your pipes are well insulated so they don’t freeze.  The easiest way to prevent pipes from freezing during power outages is to let a small stream of water flow through the faucets.

For long-term power outages during extreme weather, you’ll want to drain your hot water heater.  You will also need to winterize the drainage system by putting antifreeze into the drain traps below toilets, sinks, washing machines, etc.

12.  Stay Sane!

Play games, make shadow puppets, hang out with the neighbors in the dark…  You might even enjoy the power outage and the digital detox it gives you!.

https://www.primalsurvivor.net/steps-after-power-outage/

Mold at your place of Business?

1/9/2018 (Permalink)

Mold Remediation Mold at your place of Business? Don't let this set you behind

Mold at your place of business

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO, who will respond quickly and work fast to manage the situation.  We offer 24 hour emergency service and have highly trained mold and water damage restoration specialists.

SERVPRO starts working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. 

If you have or suspect you have a mold  problem at your commercial business call SERVPRO to clean it up and make it "Like it never even happened."

Help My Business Flooded... Now What?

1/4/2018 (Permalink)

So you get to work Monday morning after a nice relaxing weekend spent cozy and warm by the fire watching several awesomely cheesy Christmas movies.  You open the door to go into the building you hear it and feel it... it’s that squishy feeling and sloshy sound.  It suddenly hits you like a freight train, the floor is wet, very wet. Your mind starts to race and you question what went wrong? What could have happened?  What do you do now?  You remember seeing these commercials that say something to the effect of "Like it never happened" and you remember seeing those green vehicles driving around town, then you remember your neighbor mentioning they called SERVPRO after a house flood.  You wonder to yourself, "Hmmm I wonder if they do commercial work?" You give them a call and guess what, they do work with businesses and do commercial work and they say they can have a team there within the hour!

SERVPRO Franchise Professionals have the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, they will respond quickly to mitigate the damage and manage the restoration project through to its completion.

You can count on SERVPRO to get the job done right and quick.  After they leave it will be "Like it never even happened."

How to Prepare your car for Winter and Snow Storms

1/4/2018 (Permalink)

Storm Damage How to Prepare your car for Winter and Snow Storms Prepare now before it is too late

How to Prepare your car for Winter and Snow Storms

We have all been there, its cold and snowing and you are having car problems.  Follow these tips to help prepare yourself and your car for a winter storm.

  1. Start to prepare your car before Thanksgiving.  It's easy to do it before it gets cold and snowy. Better too soon than too late.
  2. Check the tire pressure at least once a month through the winter.  As it gets colder outside the air molecules get smaller and tire pressure goes down. Low tire pressure will make your car under preform. You can find the suggested PSI (pounds per square inch) on your tires or on inside the driver’s side door jam.
  3. Have your battery tested.  Nothing is worse than a dead battery when your freezing, not home or late for work.  Also make sure you have jumper cables in case you or someone you come across need them.
  4. Check your windshield for cracks and make sure you have good windshield wipers.  The cold can make your windshield crack and obstruct your vision.  Bad wipers can cause all sorts of problems and are an easy fix.
  5. Inspect your headlights and brake lights.  If it’s storming or dark your car can become very hard to see and cause an accident.
  6. Make sure you have warm clothes, proper winter shoes, and a blanket in your car in case you get stuck in traffic or your car breaks down.  This could save your life
  7. Lastly ALWAYS make sure you have a couple water bottles in your car somewhere.  No matter the time of year this could save your life or someone else's.

Follow these tips and you will be prepared for those winter storms that are bound to hit.

What To Do When Your Business Floods

12/28/2017 (Permalink)

Hurricanes Harvey, Maria, and Irma caused major flooding in many parts of the Unites States. It’s essential that property owners prepare for the worst and act swiftly in the event of a flood. Flooding is of course a stressful time for anyone affected, but for commercial businesses and the self-employed it can hugely impact your future. So from prior prevention to salvaging stock, here are some useful tips to minimize the effects …

Planning and preparation

Many parts of the country are more susceptible to flooding, and if your business premises are in a known flood risk area, you should consider buying specialist defense products.

Airbrick protection, sandbags and pumps are all widely available – the initial investment could save you a lot more in the long run.

Business building insurance is essential, also business equipment and stock can also be insured. The damaged caused by floods can result in thousands of dollars’ worth of damage, so it’s essential to keep receipts and proof of purchase in the event of a claim.

When the flood hits

As the flood hits, there are a number of measures you can take to limit the damage, but first things first, stay safe - flowing floodwater can be incredibly powerful.

Setup your flood prevention equipment at the earliest opportunity, remembering to turn off your water, gas and electricity.

Move valuable and electrical items to the upstairs of your premises as soon as possible, and for cafes, restaurants and bars especially, secure outdoor items – such as tables, chairs and outdoor furniture.

After the flood

In the aftermath of the flood, you’ll inevitably be shaken, but there are small details that can help the situation.

Providing it’s safe to do so, return to your business, phone your insurer and make a claim. Most insurance companies have a 24-hour helpline and regardless of the time, it’s important to call as soon as you can.

Take photos of damage to making a list of lost contents. Keep your gas and electricity supplies switched off for the time being, begin making simple emergency repairs (again, if safe to do so) and recover any items – including damaged items for evidence.

The most important thing is the safety of you and your employees.  Best smart and wait until it is safe to enter the premise. 

Prepare Your home for Winter Storms Before it too Late

12/28/2017 (Permalink)

Storm Damage Prepare Your home for Winter Storms Before it too Late Prepare for Winter Storms Now

It's that time of the year again; time to prepare ourselves and homes for the brutal cold of winter storms. It is not something anyone looks forward to but it is best to be prepared.  

Follow these tips recommended by www.ready.gov/winter-weather to prepare yourself and your home for winter.

Before Snowstorms and Extreme Cold

  • Make a family communication plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  • Make an emergency kit for at least three days of self-sufficiency.
  • Keep space heater safety in mind: Use electric space heaters with automatic shut-off switches and non-glowing elements. Remember to keep all heat sources at least three feet away from furniture and drapes.

Prepare You Home

  • Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep the warm air inside.
  • Make sure you have a working carbon monoxide detector.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
  • Learn how to shut off water valves (in case a pipe bursts).
  • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
  • If you have a wood burning fireplace, consider storing wood to keep you warm if winter weather knocks out your heat. Also, make sure you have your chimney cleaned and inspected every year.
  • Have at least one of the following heat sources in case the power goes out:
    • Extra blankets, sleeping bags and warm winter coats
    • Fireplace or wood-burning stove with plenty of dry firewood, or a gas log fireplace
    • Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
    • Plan to bring pets inside.
    • Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.

Follow these recommended tips and you will be prepared for those cold winters’ days.

Odor Removal and Deodorization of the Office Kitchen

12/7/2017 (Permalink)

Commercial Odor Removal and Deodorization of the Office Kitchen Let us keep it smelling clean and fresh.

How many times have you walked into the kitchen at work and it smells like burnt death?  Someone has warmed up "left-overs" it "cooked" popcorn, but you are pretty sure they warmed up some sort of roadkill or tried to burn the building down after a rough day and blamed it on the popcorn.  Did you know that SERVPRO can get rid of those and many other smells for you? 

As experts in deodorization, SERVPRO of Provo is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

BEWARE OF ICE DAMS!

12/7/2017 (Permalink)

Water Damage BEWARE OF ICE DAMS! ice dam diagram

There's an old saying in Utah, "if you don't like the weather wait 5 minutes." So far our autumn has fluctuated quite a bit as far as temperature goes. You wake up in the morning freezing even through your winter coat, but a few hours later you're kicking yourself for choosing to wear a sweater. Not only do the highs and lows throw off your wardrobe game, but combined with some precipitation, can make a recipe for costly water damage to your home. 

Ice dams are one of the leading causes of water damage during winter months. Ice accumulates near the gutter where no heat is escaping from the inside of the house through the roof creating a dam for all the melted snow above it. The standing water will eventually find it's way through the shingles, roof, insulation and finally the ceiling. Unfortunately, by the time any symptoms are visible it's already too late so prevention is by far the way to tackle the issue. If you're not wanting to take a ladder excursion up to the roof every time temperatures drop to freezing, heat tape (or coil) installed in the gutters and from the edge of the roof to about 6 inches passed the heated space of your roof will drastically decrease your chances of ice dams. No matter how you prevent ice dams please do so safely.

Avoiding Frozen Pipes

12/7/2017 (Permalink)

Water Damage Avoiding Frozen Pipes Frozen Pipes

The sun sets a lot earlier, breath is visible outside and noses become runnier; these are all telltale signs that the weather is getting colder. Most people don't know, but along with the changes in bodily defenses the cold weather means frozen pipes. Why are frozen pipes such a big deal? As the water that is left in your pipes freeze the water expands opening up seams, cracks and holes in copper that pipes are made of. Eventually that ice will melt allowing all the pressurized water to find an escape through the gates created by that unforgiving ice resulting in water damage.

Most people don't know that there are some VERY easy and inexpensive ways to prevent this from happening. 

1) Disconnect your hose!

2) Hose bib cover!

Very easy! Super inexpensive.

Happy Holidays!

Beautiful Disaster

12/7/2017 (Permalink)

Water Damage Beautiful Disaster Icicles are beautiful, but can be dangerous and very costly.

Icicles, Mother Nature’s nose drippings solidified by her icy heart. The stalactites of our man-made dwelling caves and mercantile tents. Over the ages, prepubescent children have found numerous uses for our sparkly friends of descending girth, such as target practice for snow balls, swords for ice pirates and a flavorless popsicle treat that literally melts in the mouth. Though potentially dangerous if trodden beneath, nothing screams the ‘beauty of winter time’ like the transparent daggers that hang from our rooftops. 
Did you know that Icicles can also be a sign that heat is leaking from your home into the attic and causing ice dams? It’s a good idea to safely check for cracks or gaps in the roof to avoid severe water damage when all the snow and ice begins to melt.

Supply Lines: The Unseen Destroyer

12/7/2017 (Permalink)

Water Damage Supply Lines: The Unseen Destroyer Watch out for these bad boys, they can end up causing a lot of damage.

Most people see that SERVPRO is a flood cleanup company and think, "I don't live by an ocean or pond or river so the chance of my house flooding is next to nothing."

What most people don't know is that most flooding calls we get come from broken supply lines. Supply lines are those thin hoses that run to appliances like refrigerators, dish washers, toilets, water heaters, clothes washers, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often. Sudden bursts and slow drips both can cause a substantial amount of damage which require flood mitigation and sometimes mold remediation. If you haven't checked you supply lines in a while, or ever, now would be a good time to do so.

We can help you "restore not replace" after a fire

12/7/2017 (Permalink)

You've just had one of the worst days of your life due to a house fire and you finally get to go in and inspect the damage.  Luckily the fire started in the kitchen and the fire depart got there before the whole house went up in flames... but the entire house is now filled with smoke and soot.  As well as all of your belongs, they are covered and stinky.  Did you know that SERVPRO can help with that?  We can get rid of the smoke smell and clean your belongings!

Contents Restoration

SERVPRO of Provo specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Mold vs Mildew

12/7/2017 (Permalink)

Mold Remediation Mold vs Mildew Mold or Mildew?

We are often asked about the differences between mold vs. mildew and about the best method for cleaning mold and mildew. Mold and mildew are both types of fungi and are similar in many ways and different in many ways.

Mildew

Mildew is a specific kind of mold, usually with a flat growth habit.

Mildew could be downy or powdery: Downy mildew starts as yellow spots that first become brighter in appearance and then the color changes to brown. Powdery mildew is whitish in color and that slowly turn yellowish brown and then black.

Structural damage to homes can occur over time. Mold can also cause health effects.

To prevent mildew at home, keep all the areas moisture-free. There are mildew removers available at stores to eliminate mildew. To protect crops from mildew use mildew-resistant seeds, remove infested plants, avoid overhead heating.

Mold

Mold is a fungi that contains multiple identical nuclei. It grows in the form of hyphae of filaments.

Mold has a fuzzy appearance and can be an orange, green, black, brown, pink or purple in color. Can be found in several shapes.

Mildew can cause damage to plants and crops. It can also cause health effects.

To prevent mold in your home, you need to keep all the areas dry and moisture-free. Check the humidity levels inside the house and take measures to control it. Finish perishable food within 3-4 days.

How to Prevent Mold

12/7/2017 (Permalink)

Mold Remediation How to Prevent Mold This is an extreme case, but something we see frequently.

You had a house flood and thought you did a pretty good clean up job (pat yourself on the back), until one day you notice a little something over in the corner under the carpet slowly creeping up the wall.  Panic sets in and you start pacing thinking to yourself, “How did this happen. What could I have done to prevent this?”  Well we have the answers and some simple tips to help you prevent mold.

  • Identify problem areas in your home and correct them. You can't mold-proof your home, but you can make it mold-resistant.  Check your house for areas of concern and face them head on.  It might cost money up front but it will save you money down the road.  Pull up that carpet and install mold proofing products, find that water leak and fix it so it doesn’t creep inside the house, or repair that broken rain gutter.
  • Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away.  Even spills should be cleaned up ASAP.  The key is the small daily task that makes the difference. Be sure to dry the floor and walls after a shower. Don't leave wet clothes in the washing machine, where mold can spread quickly. Get them in the dryer and make sure to leave the door open and let your washer dryer out
  • Prevent moisture with proper ventilation. It may be that your routine activities are encouraging the growth of mold in your home. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. Your energy-efficient home may be holding moisture inside, so open a window when cooking or washing dishes or showering, or run an exhaust fan.
  • Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. This is especially import in moisture prone areas like the bathroom and kitchen.
  • Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from a hardware store or online. You'll also be able to detect high humidity by simply paying attention to problem areas in your home. Signs of excessive humidity include condensation on windows, pipes, and walls. If you notice condensation, dry the surface immediately and address the source of the moisture
  • Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.
  • Clean or repair roof gutters. A mold problem might be a simple matter of a roof that is leaking because of full or damaged gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.
  • Improve air flow in your home. According to the EPA, as temperatures drop, the air is able to hold less moisture. Without good air flow in your home, that extra moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.

Is Mold Damage Covered by Homeowners Insurance?

12/7/2017 (Permalink)

Mold Remediation Is Mold Damage Covered by Homeowners Insurance? Most people are not aware of what their insurance does and does NOT cover.

Whether or not mold damage is covered by home owners insurance often comes down to the source of the moisture. Take an hour or two to review the language of your policy, especially as it pertains to water damage. Look for mold exclusions or limitations. Call your agent if the wording is unclear.

Most basic home owner’s insurance policies exclude coverage of damage caused by mold, fungi, and bacteria.  Yet that doesn’t mean a mold claim will be denied automatically.  In most cases, if mold results from a sudden and accidental covered peril, such as a pipe bursting, the cost of remediation could be covered. That’s because technically the pipe burst is the reason for the claim, not the mold itself. Claims are more likely to be rejected if mold is caused by neglected home maintenance: long-term exposure to humidity, or repeated water leaks and seepage.

If you are worried and prone to mold in your home it might be possible to purchase a mold rider as an add-on to your existing home owner’s policy. Ask your agent. A rider will offer additional mold coverage.

Getting Rid of the Smoke Smell

12/7/2017 (Permalink)

Are you one of the 1.3 million people each year that has had a home fire?  What do you do now?  How will you ever get rid of that smell?  OZONING!  What is ozoning and how does it work? Normal oxygen (O2) is converted to O3, which is commonly called ozone.  It reverts back to O2 in about an hour if the O3 is unused.  This leaves the air fresh and clean because the source of the odor has been permanently removed.  And there are no artificial odors so the space becomes free of odors, as nature intended. Outdoors, nature eliminates odors and microorganisms using UV light and O3.  Indoors, most places receive very little UV light or O3 to help eliminate the odors.  An ozone machine creates O3, or ozone, in a process that utilizes an electrical current.  Ozone sanitizes the air by breaking down odors and microorganisms at their source. Nature creates O3 as a natural cleaning during thunderstorms, and also from the sunlight striking the earth’s atmosphere.  We have all taken a walk after a thunderstorm and experienced that fresh clean, fresh smell in the air.  That’s O3, or ozone, at work. SERVPRO also offers a service at our facility where we can ozone specific items like clothing, furniture, or anything that has smoke damage and get it smelling better than new.

What about my my irreplaceable items?

12/7/2017 (Permalink)

Fire Damage What about my my irreplaceable items? What started out looking like clumps of charcoal. now have been transformed back into family decorations.

A house fire can be an overwhelming experience. It can be physically, financially and extremely emotionally draining. With the right insurance coverage, time and rest the physical and financial effects will eventually subside. Walls and floors will be repaired and furniture and appliances can be replaced. The most devastating of all is the damage done to those items that simply cannot be replaced.  Most items that are destroyed in house fires can be repurchased, but what about things like photo albums, hand sewn quilts, family heirlooms, journals, or souvenirs from a memorable vacation? Those close-to-your-heart keepsakes are irreplaceable. The experts at SERVPRO are here to help.  Our restoration specialists at SERVPRO are trained to restore almost anything. Soot, smoke, water and even sewage is no match for the expertise at SERVPRO.

What to Do After a Hurricane Strikes

11/2/2017 (Permalink)

Storm Damage What to Do After a Hurricane Strikes When a disaster hits SERVPRO is there.

Recently the many areas have been hit by severe hurricanes and many homes and businesses have devastating damage.  If you have been a victim follow these 5 must do's provided by "Today's Homeowner with Danny Lipford.  

https://www.todayshomeowner.com/top-5-must-dos-after-a-hurricane-damages-your-home/

1- Photograph and Document Damage:     Document the damage thoroughly with photos, as it will make the insurance claims process much easier. In addition to photos, keep a running list of all damaged items.

2-Conduct Emergency Repairs:                    Do only what's necessary to prevent further damage after a storm, such as covering broken windows with plastic or roofs with tarps to keep rain out. Don’t make or commission permanent repairs until an insurance adjuster reviews the damage. While it may be tempting to start cleaning up and throwing out damaged items after the storm, your insurance adjuster needs to see what happened firsthand to make you the best offer to settle your claim.

 3- Secure Home Inventory:  All home insurance policyholders should compile a home inventory of their possessions before a storm strikes, and keep it in a safe place. A home inventory is a list that documents the contents of your home. It should include photos, detailed descriptions, and purchase receipts when possible. Having a home inventory will make the claims process much easier. If you don’t currently keep a home inventory, start one as soon as possible. 4- File a Claim ASAP: Insurance companies sometimes work on a first-come, first-served basis; so it's in your best interest to file an insurance claim as soon as possible. When you contact your provider, let them know the extent of the damages and that you have an inventory of your possessions. An insurance adjuster will come to your property, assess the damage, and determine the size of your payout. 5- Secure Safe Lodging:  If you home is uninhabitable, you’ll need to find your family a safe place to stay while your home is being repaired. The loss of use coverage in a standard homeowner insurance policy typically helps pay for your family's lodging as long as the damage is part of a covered claim. Check your policy or ask your agent to make sure you have this coverage and to determine its monetary value and time limits. 

Suffering damage or loss from a hurricane can be devastating, and recovery takes time. If you are prepared and plan in advance, repairing the damage will go much smoother.

 Remember to be patient during the claims process. With the proper preparation, things will be back to normal soon.

Homemade Fabric Freshener

7/18/2017 (Permalink)

Cleaning Homemade Fabric  Freshener Can you almost smell the aroma of this picture? Seems a little more pleasant than something dank.

DANK (adjective) unpleasantly moist or humid;damp and, often, chilly If you're like most people you had a memory of something smelly come to the forefront of your brain as you read the definition of the word dank. Maybe you're dealing with something that emits that type of smell right now!? Fear not brave knights, for we at SERVPRO shall arm you with a weapon to fight against such pungent foes.

What you'll need:1/8 Cup of fabric softener, 2 tablespoons Baking Soda, Hot tap water, Spray bottle (about 27oz) 

Preparation:Using a funnel, pour fabric softener and baking soda into your spray bottle. Fill spray bottle with hot tap water and shake well. Now go spray every fabric surface in your house and take a nap on your very comfortable and now un-stinky couch.

How to Prepare for a BIG Summer Storm

7/18/2017 (Permalink)

After using common sense to prepare follow these simple guidelines:

  1. Charge all mobile devices
  2. Make as much ice as possible or go buy some at your nearest store and have a cooler handy in case the power goes out.
  3. Get lots of water handy for drinking, washing, etc.
  4. Move plants in doors or as close to the building as possible.
  5. Fill you gas tanks up in your cars and any extra tanks you have.
  6. Get cash
  7. Get a light source; flashlights and batteries, candles, etc.
  8. Set your thermostat a little lower than usual. (If they power goes out it is going to get hot)
  9. Have games and things to do inside handy.
  10. Do the dishes and laundry so your stuff doesn’t stink before the power comes back on.
  11. Take a shower, if you’re A/C goes off you are going to get sweaty really fast.
  12. Move your car away from trees.
  13. Strap anything outside that might fly way down or put inside a shed. (trampolines, BBQ, tables and chairs, etc.)
  14. Make sure your pets are set and protected as well.

Did you know SERVPRO offers Commercial Cleaning?

7/18/2017 (Permalink)

If you are the owner of a commercial business you probably don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, tag us in. Whether it’s removing an odor problem or deep cleaning your flooring or carpets, you can rely on us to make your workspace look, smell, and feel it’s very best.

SERVPRO of North Utah County will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

We also offer these specialized services:

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Document Restoration
  • Drapes and Blinds
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

Go ahead, Give us a call, Tag us in, We’ll make it "Like it never even happened."

What Now? Steps to take after a house fire

7/18/2017 (Permalink)

You have just had one of the worst days because your house started on fire.  What do you need to do now?  Take a breath and follow these guidelines to help alleviate stress and confusion.

  • Depending on the severity of the fire you may have called 911 and the fire department has been there. DO NOT ENTER THE HOUSE UNTIL IT HAS BEEN INSPECTED AND YOU HAVE RECEIVED APPROVAL FROM THE FIRE DEPARTMENT.  There may be structural damage and the house may not be safe.  Once you have received approval you may enter your home.
  • Call your insurance agent ASAP and follow their directions.
  • If you are in need you may contact disaster relief or Red Cross for help with housing, food, medicine, etc.
  • After approval to enter the home, take an inventory of everything that has been damaged. Do not throw anything away until you have done this.  If you have insurance this list will be crucial to replace damaged items.
  • The insurance company will usually suggest a disaster and restoration company; don’t feel like you have to choose the first one they suggest. Ask what others they work with and check out several of them to find the one you are the most confident and comfortable with.
  • If you lost essential medical needs or medicine contact your doctor ASAP.
  • If you own your home notify your mortgage lender. If you are a tenant notify the landlord.
  • Contact your credit card provider, utilities companies, and any other lending institutions. They may be willing to work with you on your payments for a while.
  • Take inventory of documents that may have been lost in the fire: Driver’s License; Social Security card; passport; Birth, Marriage, Death certificates; Vehicle Registration and Titles; Tax Records; Wills; Military Records; and any other important documents.
  • Account for any cash that was damaged and contact the US Treasury Department. The treasury will replace your damaged currency with undamaged currency.
  • Save ALL those receipts for money spent related to the fire loss. They may be needed by the insurance company and verifying losses claimed on taxes.
  • Most important of all, take care of yourself and your family. Don’t be afraid or embarrassed to ask for and accept help.

Repairing Scratches in Wood Furniture

6/27/2017 (Permalink)

Way back in the fall of 1882, in the most northeastern corner of the United States, in a Maine town by the name of Bangor, the greatest lumberjack the world has ever seen opened his eyes for the first time. This little boy would grow to be a legend known throughout the ages; the chosen one that was able to bring whole forests down with one fell swoop of his axe; a giant so gentle that he makes the BFG look like Lord Voldemort; the one and only Paul Bunyan. Let's not allow the work that Paul inspired to remain scratched and wounded. Paul would have wanted your wood furniture to be beautiful.

Here's How:
Take a kitchen rag and dip it in 1/2 cup of vinegar and 1/2 cup olive oil solution and rub it on. Apply to the whole surface area. It really works! The scratches will be fixed!

Cleaning with Baking Soda

6/13/2017 (Permalink)

Who hasn’t found themself feeling like they are coughing up a lung in the middle of cleaning their house from the fumes of a chemical cleaning product?  I know I have… luckily I survived and learned from my near death experience.  What if you could clean your house without the fumes and near death experience?  BAKING SODA!  You may be thinking, “No way, I can’t clean my house with baking soda.”  Actually you can and it works really well AND your house will smell better after.  Baking soda is a natural odor eliminator, that’s why we stick a box in our refrigerators, right? How would you like to get that tough to clean grout looking brand new, or get all the burned on overflow from food off your stove,  and even get rid of those hard to remove carpet stains?  It sounds pretty tempting right?!  I came across a blog that has some great tips and how-to’s for cleaning with baking soda.  Check it out, pull out your baking soda, and get started.

http://simplehomemaking.net/23-ways-to-clean-with-baking-soda/

Flood Insurance… Do I have it? Do I need it?

4/20/2017 (Permalink)

Have you ever wondered about what you would do if you had a house flood? Chances are if your home has never flooded or you don’t live in a flood zone you haven’t.  Will you be covered by your home owners or rental insurance if you have an accidental flood? Maybe a broken pipe, too much rain, or maybe someone leaves the garden hose on and floods the basement (obviously that one isn’t from my experience J ) Lucky for you, we are here to answer that question.

Standard homeowners and rental insurance does not cover flood damage. Flood coverage, however, is available in the form of a separate policy both from the National Flood Insurance Program - NFIP and from a few private insurers; we will cover this in a minute.

Your home owners and rental insurance will cover some damage from rain, but if your home is filled with water as a result of rising bodies of lakes, rivers, streams, and ocean, or a lot of rain, it won't cover you. If you’re taking out a mortgage on a property that’s in a high-risk zone (also called a Special Hazard Flood Area), your lender will require you to buy a policy in order to get the loan.

If you are required to purchase Flood Coverage or if you choose to, where do you get it? You need to talk to your insurance agent and ask if they offer it through the NFIP.  Most agents do, but if they don’t ask around and find one that does.  You cannot get insurance directly through NFIP. The federal government offers coverage through the National Flood Insurance Program at an average cost of about $700 per year. But premiums vary depending on your property's flood risk.  If you have questions whether Flood Coverage would be worth it for you talk to your local insurance agent for more information.

Get Kids Off The Couch

5/23/2016 (Permalink)

Community Get Kids Off The Couch Join us at the Spanish Fork Sports Park (Volunteer Drive) on June 18th from 9am - 12pm!

For the second year in a row SERVPRO of Provo / N. Utah County is participating in the Play Unplugged program sponsored by the Spanish Fork / Salem Area Chamber of Commerce and we couldn't be more excited.
The mission of the program is to get kids outside playing rather than wasting their summer in front of the TV. Local businesses sponsor badges that can be collected by kids after they complete the activities associated with them.
Last year SERVPRO sponsored the Marshmallow Hunter! Kids had to build their very own marshmallow guns and then hone their skills at our practice range. We had a pretty good turn out with some pretty decent shooters.
This year SERVPRO is encouraging kids to participate in the jolly ol' game of golf. We're all set up to have a putting green and a mini driving range for kids to practice keeping their heads down and their shoulders squared. We're providing clubs, balls, and tees... silly shorts are optional.
If you've got kids that would like to participate in some fun activities come on down to the Summer Kickoff Party in Spanish Fork (Volunteer Drive Sports Park) on June 18th. 
From 9:00 am to 12:00 pm there will be all sorts of attractions, games, prizes and treats! Hopefully we'll see you there!

Dirty Stove Burners?

4/20/2016 (Permalink)

Cleaning Dirty Stove Burners? Battle scars from months of delicious but messy cooking.

 
This is not an uncommon site in most people's homes. After many months, or even years of oatmeal boiling over, pasta sauce splooshing and popping oil from the king of all meats, bacon finding it's way on to your stove top cleaning can be an all day ordeal. Most people don't worry about going to the gym for weeks or even months afterward because of all the elbow grease required of them.

At least it was. By putting just a splash of ammonia in a zipping plastic bag and leaving your burners in the fumes overnight, you'll hardly be able to recognize your stove. Remember that too much ammonia WILL NOT WORK. You've got to use just a splash in a plastic and let the vapors for their thing.

Myths and Facts

3/17/2016 (Permalink)

'Tis the day fer the wearin' of the green.
We all know that March 17th is synonymous with avoiding pinches, large amounts of alcohol being consumed, and people demanding physical affection based solely on their heritage.

Did you know that St. Patrick's Day is actually the death anniversary of the first catholic missionary / bishop in Ireland? It wasn’t his first trip to Ireland however, because as a young boy Patrick was captured by Irish pirates and was sold and worked as a farm hand for 6 years before finally returning home where he studied to become a clergyman.

The shamrock is associated with St. Patrick not because it’s lucky, but because he often used it as an illustrative parable to teach the Irish natives about the Catholic concept of the Holy Trinity.

Over the years some facts have been lost in the media and new traditions have been created around St Patrick’s Day. The same thing has happened with mold (which is also a green-ish hue). Mold has been portrayed as a silent killer when in reality it’s just an allergen. Mold is by no means something you want to spread on your corned beef sandwich, but unless you’re allergic to a specific strain you come in contact with you won’t see any permanent damage to your health. It does have an odor to it and it’s usually a sign that there has been some water damage, so it’s best to have a professional look at your situation.

May luck be in your corner and mold!
Happy St Patrick’s Day!

Using Lemon to Clean

10/19/2015 (Permalink)

Cleaning Using Lemon to Clean MMMmmm! You can almost smell this picture!

Most people would agree that nothing says clean like the smell of lemon. You could argue that bleach and ammonia also smell clean, but given the choice most people would choose the sweet smell of lemon over the chemical compound scent. Not only do lemons have a tantalizingly clean smell, but they are also an inexpensive all-natural way to get some basic cleaning chores done effectively. While doing some research for some helpful cleaning tips for our followers I stumbled upon a blog that had some great cleaning tips featuring our favorite yellow citrus fruit. The blogger explains that a lemon can be a driving force when it comes to effectively polishing wood furniture, cleaning the microwave, removing rust and much, much more!

Click the link below to get the details on lemon cleaning tips.

10 Ways to Clean with Lemon

Removing Stripped Screws

9/18/2015 (Permalink)

Building Services Removing Stripped Screws The face of the devil himself.

In 1967 Martin Seligman performed and experiment on several groups of dogs using electric shocks that would only cease when a lever was pushed. One of the groups of dogs had levers that didn’t work, so they basically learned to accept the fact that shocks were inevitable and there was nothing they could do to stop them. Even when their levers were finally enabled to stop the shocks the dogs didn’t bother trying to use the lever because they thought the situation was helpless and the shock was inevitable. It’s safe to say that we experience that level of helplessness and frustration when we come upon a screw that has been stripped. Luckily there is hope. Simply place a rubber band in between a stripped screw and your screw driver to give it enough grip to remove.

Homemade Fabric Freshener

8/24/2015 (Permalink)

Cleaning Homemade Fabric Freshener Can you almost smell the aroma of this picture? Seems a little more pleasant than something dank.

 DANK (adjective) unpleasantly moist or humid;damp and, often, chilly If you're like most people you had a memory of something smelly come to the forefront of your brain as you read the definition of the word dank. Maybe you're dealing with something that emits that type of smell right now!? Fear not brave knights, for we at SERVPRO shall arm you with a weapon to fight against such pungent foes.

What you'll need:1/8 Cup of fabric softener2 tablespoons Baking SodaHot tap waterSpray bottle (about 27oz) Preparation:Using a funnel, pour fabric softener and baking soda into your spray bottle. Fill spray bottle with hot tap water and shake well. Now go spray every fabric surface in your house and take a nap on your very comfortable and now un-stinky couch.

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